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Cybersecurity Statement and Recommendations
Cybersecurity Statement
You are responsible for the risks resulting from connecting your product to the internet,
including but not limited to, cyber-attacks, hacking attacks, computer viruses and malware,
etc. Please protect your data and personal information by taking necessary actions, such
as changing the default password and using a strong combination, changing your
password periodically, keeping your firmware up-to-date, etc. Dahua is not responsible for
any dysfunction, information leakage or other problems caused by failure to take
necessary precautions to secure your devices. We will provide product maintenance
services.
To the extent not prohibited by applicable laws, Dahua and its employees, licensees, and
affiliates are not liable for personal injury, or any incidental, special, indirect, or
consequential damages whatsoever, including, without limitation, damages for loss of
profits, corruption or loss of data, failure to transmit or receive any data, business
interruption, or any other commercial damages or losses arising out of or related to the use
or inability to use its products or services, however caused, regardless of the theory of
liability (contract, tort or otherwise), even if it has been advised of the possibility of such
damages. Some jurisdictions do not allow the exclusion or limitation of liability for personal
injury, or of incidental or consequential damages, so this limitation may not apply to you.
In no event shall liability for all damages (other than as may be required by applicable laws
in cases involving personal injury) exceed the amount paid for products or services.
Cybersecurity Recommendations
Mandatory actions to be taken towards cybersecurity
1. Change Passwords and Use Strong Passwords:
The number one reason systems get “hacked” is due to having weak or default passwords.
Dahua recommends changing default passwords immediately and choosing a strong password
whenever possible. A strong password should be made up of at least 8 characters and a
combination of special characters, numbers, and upper and lower case letters.
2. Update Firmware
As is standard procedure in the tech-industry, we recommend keeping NVR, DVR, and IP
camera firmware up-to-date to ensure the system is current with the latest security patches and
fixes.
Check the firmware release of your running devices. If the firmware release date is over 18
months old, please contact a Dahua authorized local distributor or Dahua technical support for
available update releases.
