Dacor Renaissance RNTT365GB, Инструкция по использованию и уходу

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14
Warranty and Service
Getting Help
Before you request service:
1. Review the
Before You Call For Service section of this manual, starting on page 12.
2. Use the helpful tips found in our Problem — Solution Guide .
3. Become familiar with the warranty terms and conditions of your product, on the facing
page.
4. If none of these tips or suggestions resolves your problem, call our Customer Service
center at the number below.
Dacor’s Customer Service center is available 6:00
a
.
m
. – 5:00
p
.
m
. Pacific Time
For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and
Canada
Phone: (800) 793-0093, extension 2822
For non-warranty repairs or questions in the US and Canada
Phone: (800) 793-0093, extension 2813
Contact us through our web site at:
www.dacor.com/contact-us
Before You Call for Service
Problem May Be Caused By What to Do (Solution)
Igniter continues to spark
(click) after flame ignites.
Burner is cold. Burners may continue to spark for up
to 60 seconds when cold and set to
low. See Operating Your Cooktop
section for more information on how
to minimize.
Flame distorted by air draft. Minimize any air drafts around the
cooktop. Close nearby windows.
Wet or dirty igniter. Clean and dry according to Care and
Cleaning section.
Burner parts wet or dirty. Clean and dry according to Care and
Cleaning section.
Burner parts not properly posi-
tioned.
Make sure burner is assembled
according to the Setting Up Your
Cooktop section.
Power supply polarity is
reversed.
Have a licensed electrician check the
electrical outlet.
Control panel does not
work.
Cooktop on. Cooktop must be off to activate con-
trol panel lock. If burner displays show
a number, cooktop is on...touch ON/
OFF button for two seconds to turn
off.
Clock cannot be set. Cooktop off. Cooktop must be on to set clock. If
burner displays do not show a number,
cooktop is off...touch ON/OFF button
for two seconds to turn on. NOTE:
clock display is lit even when cooktop
is turned off (burner displays not lit).