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20

Warranty and Service

Getting Help

Before you request service, please review the 

Problem Solution Guide

 starting on page 16. 

If you have performed the checks in the 

Problem 

Solution Guide

 and the problem has not been 

remedied, please contact us at one of the numbers 

below. Prior to requesting service, it is helpful to be 

familiar with the warranty terms and conditions listed 

in the 

Warranty

 section on this page.

For warranty repairs, call:
Dacor Distinctive Service:

Phone: (877) 337-3226 (U.S.A. and Canada)  

Business Hours: 6:00 

am

 - 4:00 

pm

 Pacific Time

For a list of Dacor service agents for non-

warranty repairs:
Dacor Customer Service:

Phone: (800) 793-0093 (U.S.A. and Canada) 

Business Hours: 6:00 

am

 - 5:00 

pm

 Pacific Time

Contact us through our web site at:

www.dacor.com

At Dacor, we believe that our quality of service 

equals that of our product. Should your experience 

with our service network or product be different, 

please contact our Customer Service Team and 

share your encounter with us. We will do our utmost 

to resolve the situation for you and deliver on our 

Dacor promise. If you need anything clarified, just let 

us know.

Warranty

What is Covered:

CERTIFICATE OF WARRANTIES: DACOR  

DISHWASHERS
WITHIN THE FIFTY STATES OF THE U.S.A., THE 

DISTRICT OF COLUMBIA AND CANADA: FULL ONE-

YEAR WARRANTY

If your DACOR product fails to function within one year of 

the original date of purchase, due to a defect in material 

or workman-ship, DACOR will remedy the defect without 

charge to you or subsequent users. The owner must 

provide proof of purchase upon request and have the 

appliance accessible for service.

TWENTY-FIVE YEAR WARRANTY

On rust-through of stainless steel tank and door.
Warranty is null and void if non-CUL approved product is 

transported from the U.S.

OUTSIDE THE FIFTY STATES OF THE U.S.A., THE 

DISTRICT OF COLUMBIA AND CANADA: LIMITED 

FIRST-YEAR WARRANTY

If your DACOR product fails to function within one 

year of the original date of purchase, due to a defect in 

material or workmanship, DACOR will furnish a new part, 

F.O.B. factory, to replace the defective part. All delivery, 

installation, and labor costs are the responsibility of the 

purchaser. The owner must provide proof of purchase 

upon request and have the appliance accessible for 

service.

What is Not Covered:

• 

Failure of the product caused by faulty installation, 

improper usage, or neglect of required maintenance.

• 

Service calls to educate the customer in the proper 

use and care of the product.

• 

Failure of the product when used for commercial, 

business, rental or any application other than for 

residential consumer use.

• 

Replacement of house fuses or fuse boxes, or 

resetting of circuit breakers.

•  Damage to the product caused by accident, fire, 

flood or other acts of God.

• 

Breakage, discoloration or damage to glass, metal 

surfaces, plastic components, trim, paint, porcelain or 

other cosmetic finish, caused by improper usage or 

care, abuse, or neglect.

THE REMEDIES PROVIDED FOR THE ABOVE 

EXPRESS WARRANTIES ARE THE SOLE AND 

EXCLUSIVE REMEDIES. THEREFORE, NO OTHER 

EXPRESS WARRANTIES ARE MADE, AND OUTSIDE 

THE FIFTY STATES OF THE UNITED STATES 

AND THE DISTRICT OF COLUMBIA, ALL IMPLIED 

WARRANTIES, INCLUDING BUT NOT LIMITED TO, 

ANY IMPLIED WARRANTY OF MERCHANTABILITY 

OR FITNESS FOR A PARTICULAR USE OR PURPOSE 

ARE LIMITED IN DURATION TO ONE YEAR FROM 

THE DATE OF ORIGINAL PURCHASE. IN NO EVENT 

SHALL DACOR BE LIABLE FOR INCIDENTAL 

EXPENSE OR CONSEQUENTIAL DAMAGES. NO 

WARRANTIES, EXPRESSED OR IMPLIED, ARE MADE 

TO ANY BUYER FOR RESALE.
Some states do not allow limitations on how long an 

implied warranty lasts or do not allow the exclusion or 

limitation of incidental or consequential damages, so the 

above limitations or exclusions may not apply to you. 

This warranty gives you specific legal rights, and you 

may also have other rights that vary from state to state.

Содержание RDW24

Страница 1: ...Important Safety Instructions 1 Getting to Know Your Dishwasher 3 Loading Your Dishwasher 4 Operating Your Dishwasher 8 Care and Cleaning 13 Before You Call for Service 16 Warranty and Service 20 War...

Страница 2: ...2011 Dacor all rights reserved...

Страница 3: ...ove the door from an old dishwasher when removing it from service Leave the racks in place Cut the prongs off of the power cord Cut off the power cord completely and discard Installer Leave these inst...

Страница 4: ...asher unless all enclosure panels guard plate access panel toe kick etc are in place Do not store or use combustible materials liquids or gases near this or any other appliance Store all detergents an...

Страница 5: ...y Lock This dishwasher is equipped with an electronic child safety lock When the child lock is engaged the control panel keys do not work normally making it more difficult to program and start START S...

Страница 6: ...e of food hardening Doing so will also reduce the risk of acidic foods damaging metal surfaces What Should Not Be Washed For safety reasons and to prevent damage do not wash the following items in you...

Страница 7: ...water put them in the covered compartment To cover the compartment 1 Put small items into one of the middle compartments of the silverware basket 2 Lift up on the tab in the center of the basket to ex...

Страница 8: ...ay arms must spin freely Do not allow items sticking out of the racks to block them Do not load cookie sheets and large platters in the front of the bottom rack Doing so will prevent water from dissol...

Страница 9: ...pans Stacking will prevent water from getting to soiled surfaces Load all items so that the open ends face down as much as possible Load items that are not completely face down so that the open end is...

Страница 10: ...t of detergent recommended The recommended amounts shown are intended to provide properly cleaned dishes free of film and spotting for the water hardness in your area You may need to adjust the deterg...

Страница 11: ...nse agent If you have soft water your dishes may dry better without rinse agent If you use a dishwashing detergent containing a rinse agent additive do not fill the rinse agent dispenser to avoid a fi...

Страница 12: ...t closed within two minutes the display will return to the cycle setting that was run previously Operating Your Dishwasher During Operation During the cycle the dishwasher s computer monitors the amou...

Страница 13: ...rinse with heating and drying It is suitable for rinsing and heat cleaning glass jars immediately before jam making and similar uses Rinse and Hold Use to rinse dishes that you plan to wash later tha...

Страница 14: ...program and start See page 3 for instructions on how to temporarily bypass the child lock End beep volume 2 0 off to 4 Changes the volume of the beep used to indicate when a program is finished or wh...

Страница 15: ...nse it out under running water in the sink Replace it by pressing it firmly into the hole in the center of the filter system The handle goes toward the door Replace the rack warning Clean only those p...

Страница 16: ...the strainer basket free from the tubular filter 6 Lift the fine particle filter out of the dishwasher 7 Clean the filters in the kitchen sink with a soft sponge and mild kitchen detergent under warm...

Страница 17: ...bottom rack 2 Pull the bottom spray arm straight up to release 3 Remove any deposits using a needle or something similar The washer arms also have holes underneath 4 To reinstall center the base of th...

Страница 18: ...ove other appliances from circuit Power failure Contact electric company Dishwasher will not start control panel is lit Door not completely closed horizontal lines appear on display Gently push in on...

Страница 19: ...ump makes droning sound that can be heard from outside dishwasher and does not stop when main power switch is turned off Overflow protection has engaged and is pumping water out of the dishwasher Turn...

Страница 20: ...ntainer Change the dishwasher detergent if results are still poor Cycle selected is too short Select normal or heavy wash cycle Incorrect loading Make sure dishes and flatware are loaded properly See...

Страница 21: ...coloration or other stains Aluminum utensils rubbing against items during wash cycle Be sure aluminum utensils especially light weight foil type pans do not touch dishes Lipstick and tea can be diffic...

Страница 22: ...T OF COLUMBIA AND CANADA LIMITED FIRST YEAR WARRANTY If your DACOR product fails to function within one year of the original date of purchase due to a defect in material or workmanship DACOR will furn...

Страница 23: ...RANTY PROCESSING DEPT PO BOX 90070 CITY OF INDUSTRY CA 91715 9907 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL CITY OF INDUSTRY CA PERMIT NO 1600 POSTAGE WI...

Страница 24: ...Designer C Appliance Dealer Showroom H Another Dacor Owner D Kitchen Dealer Showroom I Model Home E Home Show J Other 2 Where did you buy your Dacor appliances A Appliance Dealer D Builder B Kitchen...

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