14
Warranty and Service
Warranty
What is Covered
CERTIFICATE OF WARRANTIES:
DACOR RANGETOPS
WITHIN THE FIFTY STATES OF THE U.S.A., THE
DISTRICT OF COLUMBIA AND CANADA*:
FULL ONE-YEAR WARRANTY
The warranty applies only to the Dacor appliance sold to the
first use purchaser, starting from the date of original retail
purchase or closing date for new construction, whichever
period is longer. Warranty is valid on products purchased
brand new from a Dacor Authorized Dealer, or other seller
authorized by Dacor.
If your Dacor product fails to function within one year of
the original date of purchase, due to a defect in material or
workmanship, Dacor will remedy it without charge to you.
All cosmetic damage (such as scratches on stainless steel,
paint/porcelain blemishes, etc.) to the product or included
accessories must be reported to Dacor within 60 days of the
original purchase date to qualify for warranty coverage.
Consumable parts such as filters and light bulbs are not
covered and are the responsibility of the purchaser.
LIMITATIONS OF COVERAGE
Service will be provided by a Dacor designated service
company during regular business hours. Please note ser-
vice providers are independent entities and are not agents
of Dacor.
Dealer display and model home display products with a
production date greater than 5 years, products sold “As Is,”
and products installed for non-residential use, which include
but are not limited to religious organizations, fire stations,
bed and breakfast and spas carry a one year parts warranty
only. All delivery, installation, labor costs and other service
fees are the responsibility of the purchaser.
Warranty will be null and void on product that has altered,
defaced, or missing serial numbers and tags.
The owner must provide proof of purchase or closing state-
ment for new construction upon request. All Dacor products
must be accessible for service.
*Warranty is null and void if non-ETL or non-CUL approved
product is transported from the U.S.A.
OUTSIDE THE FIFTY STATES OF THE U.S.A.,
THE DISTRICT OF COLUMBIA AND CANADA:
LIMITED FIRST YEAR WARRANTY
If your Dacor product fails to function within one year of
the original date of purchase due to a defect in material or
workmanship, Dacor will furnish a new part, F.O.B. factory
to replace the defective part. All delivery, installation, labor
costs and other service fees are the responsibility of the
purchaser.
What Is Not Covered
• Slight color variations may be noticed because of differ-
ences in painted parts, kitchen lighting, product place-
ment, and other factors; this warranty does not apply to
color variation.
• Service calls to educate the customer on proper use and
care of the product.
• Service fees for travel to islands and remote areas, which
include but are not limited to, ferries, toll roads or other
travel expenses.
• Consequential or incidental damage, including but not
limited to food or medicine loss, time away from work or
restaurant meals.
• Failure of the product when used for commercial, busi-
ness, rental or any application other than for residential
consumer use.
• Failure of the product caused by improper product instal-
lation.
• Replacement of house fuses, fuse boxes or resetting of
circuit breakers.
• Damage to the product caused by accident, fire, flood,
power interruption, power surges or other acts of God.
• Liability or responsibility for damage to surrounding prop-
erty including cabinetry, floors, ceilings and other struc-
tures or objects around the product.
• Breakage, discoloration, or damage to glass, metal sur-
faces, plastic components, trim, paint or other cosmetic
finish caused by improper usage, care, abuse or neglect.
Out of Warranty
Should you experience a service issue beyond the standard
warranty period, please contact us. Dacor reviews each
issue and customer concern to provide the best possible
solution based on the circumstances.
THE REMEDIES PROVIDED IN THE ABOVE EXPRESS WAR-
RANTIES ARE THE SOLE AND EXCLUSIVE REMEDIES.
THEREFORE, NO OTHER EXPRESS WARRANTIES ARE
MADE, AND OUTSIDE THE FIFTY STATES OF THE UNITED
STATES, THE DISTRICT OF COLUMBIA AND CANADA, ALL
IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO,
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FIT-
NESS FOR A PARTICULAR USE OR PURPOSE, ARE LIMITED
IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL
PURCHASE. IN NO EVENT SHALL DACOR BE LIABLE FOR
INCIDENTAL EXPENSE OR CONSEQUENTIAL DAMAGES.
IN THE EVENT DACOR PREVAILS IN ANY LAWSUIT, DACOR
SHALL BE ENTITLED TO REIMBURSEMENT OF ALL COSTS
AND EXPENSES, INCLUDING ATTORNEY’S FEES, FROM
THE DACOR CUSTOMER. NO WARRANTIES, EXPRESS OR
IMPLIED, ARE MADE TO ANY BUYER FOR RESALE.
Some states do not allow limitations on how long an implied
warranty lasts, or do not allow the exclusion or limitation of
inconsequential damages, therefore the above limitations
or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that
vary from state to state.
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