31
Warranty and Service
Warranty
What Is Covered
certiFicate oF warrantieS:
dacor rangeS
within the FiFty StateS oF the u.S.a., the
diStrict oF coLumbia and canada*:
FULL ONE-YEAR WARRANTY
The warranty applies only to the Dacor appliance sold to
the first use purchaser, starting from the date of origi-
nal retail purchase or closing date for new construction,
whichever period is longer. Warranty is valid on products
purchased brand new from a Dacor Authorized Dealer, or
other seller authorized by Dacor.
If your Dacor product fails to function within one year of
the original date of purchase, due to a defect in material
or workmanship, Dacor will remedy it without charge to
you.
All cosmetic damage (such as scratches on stainless steel,
paint/porcelain blemishes, etc.) to the product or included
accessories must be reported to Dacor within 60 days of
the original purchase date to qualify for warranty cover-
age.
Consumable parts such as filters and light bulbs are not
covered and are the responsibility of the purchaser.
LIMITATIONS OF COVERAGE
Service will be provided by a Dacor designated service
company during regular business hours. Please note ser-
vice providers are independent entities and are not agents
of Dacor.
Dealer display and model home display products with a
production date greater than 5 years, products sold “As
Is,” and products installed for non-residential use, which
include but not limited to religious organizations, fire sta-
tions, bed and breakfast, and spas carry a one year parts
warranty only. All delivery, installation, labor costs, and
other service fees are the responsibility of the purchaser.
Warranty will be null and void on product that has altered,
defaced, or missing serial numbers and tags.
The owner must provide proof of purchase or closing
statement for new construction upon request. All Dacor
products must be accessible for service.
*Warranty is null and void if non-ETL or non-CUL
approved product is transported from the U.S.A.
outSide the FiFty StateS oF the u.S.a., the
diStrict oF coLumbia and canada:
LIMITED FIRST YEAR WARRANTY
If your Dacor product fails to function within one year of
the original date of purchase due to a defect in material or
workmanship, Dacor will furnish a new part, F.O.B. factory
to replace the defective part.
All delivery, installation, labor costs, and other service
fees are the responsibility of the purchaser.
What Is Not Covered
•
Slight color variations may be noticed because of dif-
ferences in painted parts, kitchen lighting, product
placement, and other factors; this warranty does not
apply to color variation.
•
Service calls to educate the customer on proper use
and care of the product.
•
Service fees for travel to islands and remote areas,
which include but not limited to, ferries, toll roads or
other travel expenses.
•
Consequential or incidental damage, including but not
limited to food or medicine loss, time away from work
or restaurant meals.
•
Failure of the product when used for commercial,
business, rental or any application other than for resi-
dential consumer use.
•
Failure of the product caused by improper product
installation.
•
Replacement of house fuses, fuse boxes or resetting
of circuit breakers.
•
Damage to the product caused by accident, fire, flood,
power interruption, power surges or other acts of God.
•
Liability or responsibility for damage to surrounding
property including cabinetry, floors, ceilings and other
structures or objects around the product. Breakage,
discoloration, or damage to glass, metal surfaces,
plastic components, trim, paint or other cosmetic
finish caused by improper usage, care, abuse, or
neglect.
Out of Warranty
Should you experience a service issue beyond the stan-
dard warranty period, please contact us. Dacor reviews
each issue and customer concern to provide the best pos-
sible solution based on the circumstances.
THE REMEDIES PROVIDED IN THE ABOVE EXPRESS WAR-
RANTIES ARE THE SOLE AND EXCLUSIVE REMEDIES.
THEREFORE, NO OTHER EXPRESS WARRANTIES ARE
MADE, AND OUTSIDE THE FIFTY STATES OF THE UNITED
STATES, THE DISTRICT OF COLUMBIA AND CANADA, ALL
IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED
TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE
LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF
ORIGINAL PURCHASE. IN NO EVENT SHALL DACOR BE
LIABLE FOR INCIDENTAL EXPENSE OR CONSEQUENTIAL
DAMAGES. IN THE EVENT DACOR PREVAILS IN ANY LAW-
SUIT, DACOR SHALL BE ENTITLED TO REIMBURSEMENT
OF ALL COSTS AND EXPENSES, INCLUDING ATTORNEY’S
FEES, FROM THE DACOR CUSTOMER. NO WARRANTIES,
EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER FOR
RESALE.
Some states do not allow limitations on how long an
implied warranty lasts, or do not allow the exclusion or
limitation of inconsequential damages, therefore the
above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also
have other rights that vary from state to state.
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