29
Problem Solution Guide - Oven
NOTE: See
Common Problems When Using Bake Mode
on page 13 for problems with baking.
Problem
May Be Caused By
What to Do
Nothing works.
Range not connected to electrical
power.
Have an electrician connect range to properly
wired electrical connection.
Power is off.
Turn power on at circuit breaker panel or fuse
box. Check for tripped circuit breaker or blown
fuse.
Control panel locked.
Press CANCEL
·
SECURE key for six seconds
to reactivate control panel.
Power outage.
Contact power company.
Oven will not heat.
Oven setting not correct.
Press CANCEL
·
SECURE. Follow instructions
in
Operating the Oven
section.
Oven set for delay timed cooking.
Oven will turn on automatically at preset time.
Press CANCEL
·
SECURE to return to normal
operation.
Attempting to broil with meat
probe connected.
Broil and convection broil settings will not
work when meat probe is connected. Discon-
nect meat probe.
Foods over or under cook.
Incorrect cooking time or tempera-
ture.
Follow instructions in
Operating the Oven
section.
Oven shuts off by itself after it
has been on for 12 hours.
12 hour timer is on. Unit is set
to turn off automatically after 12
hours of continuous use.
Turn off 12 hour timer. See page 13.
Time on display not correct.
Time of day not set.
Set time. See
Setting Up Your Range
.
Power failure or power was turned
off.
Reset time. See
Setting Up Your Range
.
Time flashes on display.
Power failure or power was turned
off.
Reset time. See
Setting Up Your Range
.
continued...
Before You Call for Service
Problem
May Be Caused By
What to Do
Flame is distorted, yellow or
very large.
Burner ring or burner cap is dirty
or clogged.
Clean and dry according to
Care and Cleaning
section.
Burner parts not properly posi-
tioned.
Make sure burner is assembled according to the
Setting Up Your Range
section.
Range set up to use a different
type of gas (Natural or LP) or set
up for different altitude.
Have a qualified service technician check to
make sure that the range is set up for the type
of gas and the correct altitude.
Gas regulator is not installed or
faulty.
Have a qualified service technician check the
gas regulator.
Igniter continues to spark
(click) after flame ignites.
Burner is cold.
Burners may continue to spark for up to 60 sec-
onds when cold and set to low. See
Operating
the Cooktop
section for more information.
Flame distorted by air draft.
Minimize any air drafts around the range. Close
nearby windows.
Wet or dirty igniter.
Clean and dry according to
Care and Cleaning
section.
Burner ring or burner cap is dirty. Clean and dry according to
Care and Cleaning
section.
Burner parts not properly posi-
tioned.
Make sure burner is assembled according to the
Setting Up Your Range
section.
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