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80  English

Tr

ouble

shoo

ting

Troubleshooting

Information codes

Displayed 

Code

Possible cause

Solution

C-d0

This code occurs if the control 
key is short for 1 minute.

Clean the buttons and make 
sure there is no water on/
around them. Turn off the 
oven and try again. If the 
problem continues, contact a 
local Dacor service center.

C-d1

This code occurs if the door lock 
is mispositioned.

Press 

CANCEL

, and then 

restart the oven. If the 
problem persists, disconnect 
all power to the oven for at 
least 30 seconds and then 
reconnect the power. If this 
does not solve the problem, 
call for service.

C-F0

This code occurs if 
communication between the 
Main and Sub PBA is interrupted.

C-F2

This code occurs if 
communication between the 
Main and Touch is interrupted.

C-10

The cooking sensor is open when 
the microwave is operating.

The cooking sensor is short when 
the microwave is operating.

C-20

The oven sensor is open when 
the oven is operating.

The oven sensor is short when 
the oven is operating.

C-21

This code occurs if the internal 
temperature rises abnormally 
high.

Problem

Possible cause

Solution

Steam is 
coming out of 
the vent.

When using the convection 
feature, it is normal to see 
steam coming out of the oven 
vent.

This is normal operation and 
not a system failure.
Use the oven as usual.

As the number of racks or 
amount of food being cooked 
increases, the amount of 
visible steam will increase.

A burning or 
oily odor is 
coming from 
the vent.

This is normal for a new oven 
and will disappear in time.

• 

To speed the process, set 
a self-cleaning cycle for a 
minimum of 3 hours.

• 

See the 

Self Clean 

section 

on page 

60

.

Strong odor.

An odor coming from the 
insulation around the inside 
of the oven is normal for the 
first few times the oven is 
used.

Operate the oven empty on 
the bake setting at 400 °F for 
1 hour.

Fan noise.

A convection fan may 
automatically turn on and off.

This is not a system failure 
but normal operation.

The oven racks 
are difficult to 
slide.

The shiny, silver-colored 
racks were cleaned in a self-
cleaning cycle.

Apply a small amount of 
vegetable oil to a paper towel, 
and then wipe the edges of 
the oven racks with the paper 
towel.

The oven door 
is locked.

The circuit breaker has been 
tripped or there was a power 
failure while the oven door 
was locked.

Activate Control Lockout, 
and then unlock the control. 
See the oven 

Control lockout

 

section on page 

24

.

Содержание DOC30 977D Series

Страница 1: ...Built In Microwave Combi Oven DOC30 977D User Manual...

Страница 2: ...provides useful suggestions and remedies prior to calling for service Valuable customer input helps us to continuously improve our products and services so please feel free to contact our Customer Ser...

Страница 3: ...r s authority to operate the equipment PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY A Do not attempt to operate this microwave oven with the door open since open door operation...

Страница 4: ...with any other antenna or transmitter 2 IC Notice The term IC before the radio certification number only signifies that Industry Canada technical specifications were met Operation is subject to the f...

Страница 5: ...en timer 24 Microwave oven Upper Oven 26 Setting the power level 26 Timed cooking 26 Microwave 27 Convection Sear 28 Broil 29 Speed Conv Sear 29 Speed broil 30 Auto cook 31 Defrost 36 Sense Cook 37 He...

Страница 6: ...follow all instructions before using your oven to prevent the risk of fire electric shock personal injury or damage when using the oven This guide does not cover all possible conditions that may occur...

Страница 7: ...oses Do not leave paper products cooking utensils or food in the cavity when not in use CALIFORNIA PROPOSITION 65 WARNING WARNING Cancer and Reproductive Harm www P65Warnings ca gov WARNING To reduce...

Страница 8: ...and the speed of the blower may vary when the microwave oven is on Cooking times may be longer too 20 Liquids such as water milk coffee or tea can be overheated beyond the boiling point without appear...

Страница 9: ...s breakage Do not cook on a product with broken glass Shock fire or cuts may occur FOR YOUR SAFETY When using electrical appliances you should follow basic safety precautions including the following C...

Страница 10: ...ng use of the appliance by a person responsible for their safety If there is a fire in the oven during self cleaning turn the oven off and wait for the fire to go out Do not force the door open The in...

Страница 11: ...ring use To avoid burns young children should be kept away ELECTRICAL SAFETY Use only the factory installed flexible power cord to connect to the power supply Do not use a 3rd party power supply cord...

Страница 12: ...e the oven Do not use harsh abrasive cleaners or sharp metal scrapers to clean the oven door glass They can scratch the surface which may result in the glass shattering OVEN DO NOT TOUCH THE HEATING E...

Страница 13: ...o operate the oven during a power failure If the power fails always turn the oven off If the oven is not turned off and the power returns the oven may begin to operate again Food left unattended could...

Страница 14: ...ck or fire If the power cord is damaged contact your nearest Dacor service center CRITICAL INSTALLATION WARNINGS WARNING This appliance must be installed by a qualified technician or service company F...

Страница 15: ...has entered the appliance contact your nearest Dacor service center Failing to do so may result in electric shock or fire CRITICAL USAGE WARNING CAUTION If the appliance is flooded by any liquid plea...

Страница 16: ...n food items that have shells eggs chestnuts etc with a knife before cooking them Failing to do so may result in burns or injury Never heat plastic or paper containers and do not use them for cooking...

Страница 17: ...ry hot after heating Especially when feeding a child make sure the food or beverage has cooled sufficiently Do not heat food wrapped in paper from magazines newspapers etc This may result in fire Do n...

Страница 18: ...lass of the oven door with a sharp object This may result in the glass being damaged or broken Do not store anything directly on top of the appliance when it is in operation Take care when heating liq...

Страница 19: ...inside of the oven clean Food particles or spattered oils stuck to the oven walls or floor can cause paint damage and reduce the efficiency of the oven Do not use sealed containers Remove seals and l...

Страница 20: ...he fully extendable Gliding Rack makes food preparation easier especially when you are preparing heavier dishes Temp probe The Temp probe lets you cook meat to the exact internal temperature you want...

Страница 21: ...for the first time remove all the accessories and then clean the ovens thoroughly Then set the lower oven to Bake and run it at 400 F for 1 hour Next set the microwave top oven to Power Convection an...

Страница 22: ...voir and then slide it out to remove 2 Open the reservoir cap and then fill the reservoir with 22 oz 650 ml of drinkable water NOTE You can open the reservoir by removing the rubber cap or by removing...

Страница 23: ...d to set the temperature Tap OK Basic operations Control panel 01 02 04 05 09 08 07 10 11 06 03 01 Upper Mode Knob Use to select the mode of the upper Microwave Oven 02 Temperature Knob Use to set the...

Страница 24: ...ivate Control Lockout How to unlock the controls Touch SETTINGS for 3 seconds The control lock confirmation and the lock icon will disappear from the display NOTE It may take up to 10 seconds for the...

Страница 25: ...ttings Upper microwave oven All the features listed in the table below have minimum and maximum time temperatures and power level settings Tap MICROWAVE to select the cooking mode Set the temperature...

Страница 26: ...cooking beginners the oven offers a total of 44 auto cooking programs Microwave oven Upper Oven Setting the power level 4 35 PM START UPPER Microwave Microwave Heating Power 100 0 hr 00 min 00 sec 30...

Страница 27: ...ould not stand in the oven for more than 1 hour before cooking begins and should be removed promptly when cooking is completed Eating spoiled food can result in sickness from food poisoning Microwave...

Страница 28: ...for biscuits individual scones rolls and cakes as well as fruit cakes choux pastries and souffl s 4 35 PM START UPPER Convection Sear 350 F Direct Hot Air Convection Cook Time None 1 Put a rack or th...

Страница 29: ...Direct hot air convection with microwave Temp Power 350 F 30 0 hr 00 min 00 sec 30SEC 1 Put a rack or the combination of a rack and the even plate on the optitray 2 Turn the upper mode knob to select...

Страница 30: ...e 4 35 PM START UPPER Speed Broil Direct Heating With Microwave Power 30 0 hr 00 min 00 sec 30SEC 3 Tap Power Level and then flick the wheel picker up or down or tap the wheel picker to specify a powe...

Страница 31: ...picker to select the food weight 6 Tap OK 4 35 PM START UPPER Melt Butter Use glass bowl Unit 0 25lb 1 min 20 sec 7 Tap START to start cooking 8 If you want to pause cooking tap PAUSE In PAUSE you ca...

Страница 32: ...times with a fork Place the potatoes on the low rack After cooking let the potatoes stand for 3 5 minutes Food Amount Instructions Frozen garlic bread 6 ea Put frozen garlic bread on the even plate t...

Страница 33: ...lace the plate on the low rack Toast hawaii 4 ea Toast the bread slices first Put the toast with topping on the high rack Let stand for 2 3 minutes Frozen lasagna 1 serving 2 servings Place the frozen...

Страница 34: ...ugh forms then mix in the chocolate chips and walnuts 2 Roll dough into small balls about 2 tablespoons each and then place on the even plate 2 inches apart Place the plate on the low rack Food Amount...

Страница 35: ...r batter into a greased tube pan Put the pan on the low rack Food Amount Instructions Soften Melt Melt butter 0 25 lb 1 stick 0 5 lb 2 sticks Unwrap the butter and cut the butter into several pieces P...

Страница 36: ...rt defrosting 8 If you want to pause defrosting tap PAUSE In PAUSE you can cancel or continue defrosting by tapping CANCEL or CONTINUE CAUTION Use only microwave safe cookware Use oven gloves when tak...

Страница 37: ...p the Sense Cook option you want 4 35 PM START UPPER Popcorn Place on the turntable 3 0 3 5oz 4 Tap START to start cooking 5 If you want to pause cooking tap PAUSE In PAUSE you can cancel or continue...

Страница 38: ...ving Contents Pasta canned spaghetti Food Amount Instructions Soup 1 to 4 servings Cover the bowl with vented 1 inch vent plastic wrap If the soup is not as hot as you would like after using the Senso...

Страница 39: ...microwave safe ceramic glass or plastic dish Cover with vented 1 inch vent plastic wrap while cooking and stir before letting stand Let the oven cool for at least 5 minutes before using it again Auto...

Страница 40: ...g function when the room ambient temperature is above 90 F or below 45 F Do not use volatile detergent to clean your oven Gas resulting from this detergent may affect the sensor Avoid placing the oven...

Страница 41: ...ngs 1 serving 4 5 oz Wash and clean the green beans Place the green beans in a microwave safe bowl Add 1 4 tablespoons of water 1 Tbsp per serving Cover during cooking and stir afterwards Food Amount...

Страница 42: ...oons of water 1 Tbsp per serving Cover during cooking and stir afterwards Mixed Vegetables 1 serving 2 servings 3 servings 4 servings 1 serving 4 5 oz Place the mixed vegetables in a microwave safe bo...

Страница 43: ...tir well before cooking and afterwards Whole Wheat Macaroni 1 cup 2 cups Follow the package directions for the recommended amount of water needed Carefully remove from the microwave and drain the hot...

Страница 44: ...and stick to the bottom of the tray Place them on the even plate then place the plate on the high rack Drumsticks 3 ea 6 ea Rinse drumsticks and place them on the even plate then place the plate on t...

Страница 45: ...ps turn over the steak and then press START to continue Let the steak rest for 5 minutes before slicing Tenderloin steak Medium 1 inch 1 inch 1 0 lb Brush the steak with oil and seasonings Place the s...

Страница 46: ...y overlapping and pour the mixture over the potatoes Spread the grated cheese over the top and then put the gratin dish on the low rack After cooking let stand for 2 3 minutes Serve sprinkled with a f...

Страница 47: ...4 35PM Off 4 Tap OK The cooking time screen closes The cooking time is displayed in the Cook Time area on the screen 5 Tap START to start cooking 6 You can cancel a cook time at any time by setting t...

Страница 48: ...s Using the temp probe For many foods especially roasts and poultry beef chicken turkey pork lamb etc measuring the internal temperature is the best way to determine if the food is properly cooked The...

Страница 49: ...can permanently damage the probe and it will no longer work To avoid breaking the probe s tip defrost your food completely Do not use tongs when inserting or removing the probe Tongs can damage the p...

Страница 50: ...the ingredients and the size and shape of the baking pan used Dark or nonstick coatings may cook faster with more browning NOTE For performance reasons the convection fan may turn on or off during ba...

Страница 51: ...cooking conditions for roasted meats or poultry by maintaining a crispy surface while sealing in the juices for a moist and tender result See the Steam cook recommendation guide section starting on pa...

Страница 52: ...emperature Always use a broiler pan and its grid when broiling Always preheat the oven for 5 minutes before broiling Food Doneness Size Thickness Level Rack positon Cooking time min 1st side 2nd side...

Страница 53: ...Place food in the oven before you start cooking when using the InstantHeat feature InstantHeat is one of the preheating option and not required for preheating when you cook It just can be used for Con...

Страница 54: ...shuts off when the oven door is opened DO NOT leave the door open for long periods of time while using convection cooking or you may shorten the life of the convection heating element START 4 35 PM C...

Страница 55: ...from or put food into the oven Using the Chef Mode feature For inexperienced cooks the oven offers 11 gourmet auto cook features Take advantage of this feature to save time or shorten your learning cu...

Страница 56: ...wnload the SmartThings app to a mobile device Functions that can be operated using the SmartThings app may not work smoothly if communication conditions are poor or the oven is installed in a place wi...

Страница 57: ...e knob to other modes will deactivate IQ control and prevent you from turning the oven on or controlling the oven remotely If IQ control is deactivated you can still monitor the oven s status and turn...

Страница 58: ...ce the oven racks in positions 3 and 5 Using multiple oven racks Type of Baking Rack Positions Cakes and cookies 3 and 5 Before using the racks Each rack has stops that need to be placed correctly on...

Страница 59: ...k makes food preparation easier especially when you are preparing heavier dishes The Gliding rack has 2 glide tracks that allow you to extend the rack well out of the oven without touching the sides o...

Страница 60: ...ht cover is in place and the oven light is off Using the clean feature The Clean feature has four selections Self Clean GreenClean Descale and Draining Self Clean This self cleaning oven uses high tem...

Страница 61: ...clean Oven cleaning LOWER Delay Start None Clean Time 3hr 00min START 6 If you don t want to use the Delay Start feature go to Step 8 Otherwise tap Delay Start and then go to Step 7 4 35 PM 1 6 7 8 9...

Страница 62: ...mage the automatic door locking system Use care when opening the oven door after a GreenClean cycle is complete Stand to the side of the oven when opening the door to allow hot air or steam to escape...

Страница 63: ...prove quality 4 35 PM LOWER Clean Time 3hr 00min START 3 Tap START After a GreenClean cycle Take care when opening the door after a GreenClean procedures has ended The water on the bottom is hot Open...

Страница 64: ...e water follow these steps How to run a draining Self clean Descale 4 35 PM GreenClean Draining LOWER Clean 1 Turn the Mode knob to Clean The display will show 4 cleaning selections 2 Tap Draining Des...

Страница 65: ...k 3 Enter an IP manually and then tap CONNECT to apply your settings NOTE To disable a Wi Fi connection Tap SETTINGS Wi Fi and then tap OFF in the right screen For details about the Wi Fi connection a...

Страница 66: ...E This adjustment will not affect the broiling or the self cleaning temperatures The adjustment will be retained in memory after a power failure Easy connection Easy connection enables you to easily c...

Страница 67: ...hermal heat baking LOWER 350 F START 4 35 PM Cook Time None Delay Start None 2 Set the temperature and cook time you want 3 Tap START 12 hour energy Saving If you accidently leave the oven on this fea...

Страница 68: ...or interruption the oven will shut off When power is returned the oven will not turn back on automatically Sabbath will be displayed in the oven control display but the oven will not operate Food may...

Страница 69: ...e surfaces well with a solution of vinegar and water then wipe dry Heavily soiled areas may be cleaned with a non scratching scouring pad Cleaning stainless steel surfaces 1 Shake a bottle of stainles...

Страница 70: ...ater DO NOT spray or allow water or the glass cleaner to enter the door vents DO NOT use oven cleaners cleaning powders or any harsh abrasive cleaning materials on the outside of the oven door DO NOT...

Страница 71: ...e You may need to gently shift the door from side to side as you pull 7 Set the oven door aside on the prepared covered work surface with the oven door resting on its handle Removing the oven doors CA...

Страница 72: ...arness and re insert the rubber CAUTION After replacing the door make sure to reconnect the wires Push them inward to arrange them as they were before you removed the door Wires that are not connected...

Страница 73: ...he main fuse or circuit breaker panel Make sure the oven and the halogen bulb are cool Changing the oven light The oven light is a standard 40 watt appliance halogen bulb It comes on when the oven doo...

Страница 74: ...and try again The oven stops while in operation The user has opened the door to turn food over After turning over the food press the Start button again to start operation Troubleshooting If you experi...

Страница 75: ...n The door cannot be opened properly Food residue is stuck between the door and oven interior Clean the oven and then open the door Symptom Cause Action Heating including the Warm function does not wo...

Страница 76: ...hen remove the food from the heating elements Food is too close to the grill Put the food a suitable distance away while cooking Food is not properly prepared and or arranged Make sure food is properl...

Страница 77: ...mperatures There is a bad smell coming from inside the oven Food residue or plastic has melted and stuck to the interior Run the Steam Bake function for an hour and then wipe with a dry cloth You can...

Страница 78: ...or is not level See the Using the oven racks section on page 57 The oven thermistor needs to be adjusted See Temp adjust in the Settings section on page 66 For the Lower Oven Problem Possible cause So...

Страница 79: ...e Solution I can hear water boiling during steam cooking Water is being heated by the steam heater This is not a product malfunction The oven will not self clean The oven temperature is too high to st...

Страница 80: ...Solution Steam is coming out of the vent When using the convection feature it is normal to see steam coming out of the oven vent This is normal operation and not a system failure Use the oven as usual...

Страница 81: ...helpful tips found in our Troubleshooting 3 Become familiar with the warranty terms and conditions of your product 4 If none of these tips or suggestions resolves your problem call our Customer Servi...

Страница 82: ...by improper usage care abuse or neglect LIMITATIONS OF COVERAGE Service will be provided by a Dacor designated service company during regular business hours Please note service providers are independe...

Страница 83: ...G ATTORNEY S FEES FROM THE DACOR CUSTOMER NO WARRANTIES EXPRESS OR IMPLIED ARE MADE TO ANY BUYER FOR RESALE Some states do not allow limitations on how long an implied warranty lasts or do not allow t...

Страница 84: ...Dacor Phone 833 353 5483 USA 844 509 4659 Canada www dacor com DG68 01316A 02...

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