
4
Service Manual - Dishwasher Models DDW24S, RDW24I and RDW24S
Troubleshooting Flow Chart
Troubleshooting is an important part of the service callout, and as such we have drawn up a troubleshooting strategy that
describes, in broad terms and step by step, what you need to do to find and diagnose faults arising in our machines.
•
As
k
th
e
custome
r to
describ
e
th
e
problem.
•
Chec
k
whethe
r
th
e
customer’
s
descriptio
n
matche
s
th
e
reporte
d
fault.
•
Chec
k
tha
t
th
e
machin
e is
correctl
y
installed:
-
Electrica
l
connection
-
Drainage
-
Wate
r
connection
-
Machin
e
correctl
y
leveled
Fault
found?
Incorrec
t
installatio
n
o
r
externa
l
factor
s
tha
t
affec
t
performanc
e
an
d
functionalit
y
(fo
r
example
,
wate
r
pressure
,
electrica
l
supply
,
drainage).
Th
e
machin
e
operate
s
normally
.
N
o
deviatio
ns
ca
n
b
e
found
.
Th
e
custome
r
probabl
y
need
s to
b
e
informe
d
abou
t
prope
r
us
e
o
f
th
e
machine
.
I
f
necessary
,
als
o
infor
m
th
e
custome
r
abou
t
th
e
warrant
y
conditio
ns
an
d
th
e
fac
t
tha
t
th
e
custome
r
w
ill
b
e c
harge
d
fo
r
th
e
servic
e
call.
Yes
Ope
n
th
e
servic
e
menu:
1
.
Chec
k
th
e
setting
s
2
.
Ru
n a
tes
t
cycle
3
.
Not
e
an
y
faul
t
codes
I
f
th
e
abov
e
actio
ns
d
o
n
ot
uncove
r
th
e
fault:
•
Conduc
t
genera
l
troubleshooting
. U
s
e
th
e wiring diagram, service bulletins and
othe
r
documents
on dacorservice.com/partscatalog
.
Yes
No
No
Faul
t
diagnosed?
Repai
r
an
d c
hec
k
function
/
safety.
Carr
y
ou
t
th
e
actio
ns
suggeste
d
b
y
Technica
l
Service.
Service complete
OK?
No
Yes
No
Yes
Fault
found?
Contac
t Dacor
Technica
l
Service
fo
r
assistance.