Limited Warranty
for Products
What this Warranty Covers and for How Long
The Mission Research Corporation division, D-tect Systems listed below (“D-tect Systems”), warrants this
device (the “Products”) against defects in materials and workmanship under normal use for a period of
one year from the date of purchase. This warranty extends to the first end-user purchaser only, and is not
transferable. This warranty does not extend to other products, including batteries.
D-tect Systems, at its option, will at no charge either repair, replace or refund the purchase price of any
Products that do not conform with this warranty. Repair may include the replacement of parts with
functionally equivalent reconditioned or new parts. Replacement may include providing a functionally
equivalent “D-tect Systems Certified Reconditioned/Pre-owned" or a new Product. Products that have
been repaired or replaced are warranted for the balance of the original warranty period or for 90 days from
the date that the repaired or replaced Product is received by you, whichever is longer. All Products for
which replacements have been provided will become D-tect Systems property.
Other Warranty Conditions
This warranty is valid only in the United States and Canada, and D-tect Systems complete warranty for
the Products. D-tect Systems assumes no obligation or liability for changes to this warranty unless made
in writing and signed by an officer of D-tect Systems
D-tect Systems does not warrant any installation, maintenance, or Service that it did not perform.
SERVICE WORK PERFORMED BY SERVICE CENTERS NOT AUTHORIZED BY D-TECT SYSTEMS
TO PERFORM SUCH WORK WILL VOID THIS WARRANTY.
What This Warranty Does Not Cover
Defects or damage resulting from: use of the Products onto hard surfaces, contact with water, rain or
extreme humidity, contact with sand, dirt or the like, contact with extreme heat, spills of food or liquid,
improper testing, operation, maintenance, installation, adjustment; or any alteration or modification of any
kind.
Scratches or other damage to plastic surfaces, cracked displays, or other externally exposed parts caused
by use of the Products
Products disassembled or repaired in such a manner as to adversely affect performance or prevent
adequate inspection and testing to verify any warranty claim.
Products on which serial numbers or date tags have been removed, altered or obliterated.
How to Get Warranty Service
To get warranty service, please
call toll free 1-866-593-8328
You will receive directions on how to mail the Products to D-tect Systems. All Products shipped to D-tect
Systems
Service Centers must be shipped with freight and insurance prepaid. Along with the Products
you must include a receipt, bill of sale, or some other comparable proof of purchase, a written description
of the problem and, most importantly, your address and telephone number. Products that are repaired or
replaced under this warranty will be shipped to you at D-tect System’s expense for the freight and
insurance. If additional information is needed, please contact D-tect Systems at the address at the end of
this warranty section.
General Provisions:
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