Contacting Technical Support
You can find the most recent software and user documentation on the D-Link
website.
D-Link
provides free technical support for customers within the United
States for the duration of the warranty period on this product.
U.S. customers can contact
D-Link
technical support through our web site or
by phone.
D-Link Technical Support over the Internet:
http://support.dlink.com
D-Link Technical Support over the Telephone:
Phone: 877-453-5465
24 hours a day, seven days a week.
When contacting Technical Support, please provide the following information:
•
Serial number of unit
•
Model number or product name
•
Software type and version number
Warranty and Registration
D-Link Systems, Inc. (“ D-Link” ) provides this 1-Year warranty for its product only to the person or entity
who originally purchased the product from:
•
D-Link or its authorized reseller or distributor.
•
Products purchased and delivered within the fifty United States, the District of Columbia, US
Possessions or Protectorates, US Military Installations, addresses with an APO or FPO.
1-Year Limited Hardware Warranty:
D-Link warrants that the hardware portion of the D-Link products
described below (“ Hardware” ) will be free from material defects in workmanship and materials from the
date of original retail purchase of the Hardware, for the period set forth below applicable to the product
type (“ Warranty Period” ).
1-Year Limited Warranty for the Product(s) is defined as follows
•
Hardware (excluding power supplies and fans)
•
Spare parts and spare kits Ninety (90) days.
D-Link’ s sole obligation shall be to repair or replace the defective Hardware at no charge to the original
owner. Such repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The
replacement Hardware need not be new or of an identical make, model or part; D-Link may in its
discretion replace the defective Hardware (or any part thereof) with any reconditioned product that D-Link
reasonably determines is substantially equivalent (or superior) in all material respects to the defective
Hardware. The Warranty Period shall extend for an additional ninety (90) days after any repaired or
replaced Hardware is delivered. If a material defect is incapable of correction, or if D-Link determines in
its sole discretion that it is not practical to repair or replace the defective Hardware, the price paid by the
original purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of the
defective Hardware. All Hardware (or part thereof) that is replaced by D-Link, or for which the purchase
price is refunded, shall become the property of D-Link upon replacement or refund.
Limited Software Warranty:
D-Link warrants that the software portion of the product (“ Software” ) will
substantially conform to D-Link’ s then current functional specifications for the Software, as set forth in the
applicable documentation, from the date of original delivery of the Software for a period of ninety (90)
days (“ Warranty Period” ), if the Software is properly installed on approved hardware and operated as
contemplated in its documentation. D-Link further warrants that, during the Warranty Period, the magnetic
