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DVG-2101SP User Manual

Configuration through IVR

The VoIP Adapter provides a convenient IVR (Interactive Voice Response) function to help you query and

configure the basic settings of the VoIP Adapter with a phone and without turning on a PC. To access IVR

mode, plug a phone into the VoIP Adapter and then pick up the handset and press * (star) 666 # (pound).

You will hear voice instructions through the handset. Follow the system’s instructions to set up or query the

VoIP Adapter’s settings. To exit IVR mode, simply hang up the phone. The IVR function only supports DHCP

and Static mode configuration, other connection types need to be done via the web configuration interface. If

you pick up the handset and can not hear a tone or press *666# without IVR response, please press the Reset

button for 1-2 seconds and try again. Please refer to the Rear Panel diagram on page 5 of this manual for the

Reset button location.

Indication

Press

*666#

to enter IVR mode

Press

key to skip this step or end the input

Press

key to return to previous level or

represent “.” (dot)

Example:

To enter a set IP address of 192.168.1.150

press

192*168*1*150#

DHCP

Auto disconnect

WAN

VoIP

Registration

Successful

Auto return

to Welcome

Return to

Registration

Successful

Registration

Fail

Query

Setup Complete

Enter Subnet

Mask

Enter Default

Gateway

Enter

Secondary DNS

Enter Primary

DNS

Enter IP

Address

Static IP

Try to enter

again

Try to enter

again

Try to enter

again

Try to enter

again

Try to enter

again

Error

Press

*666#

Error

Setup

Welcome to IVR

Содержание DVG-2101sp

Страница 2: ... 15 VoIP Setup 20 Time and Date 22 Advanced 23 VoIP Settings 23 DNS 35 Dynamic DNS 36 QoS 37 VPN 38 Maintenance 39 System 39 Firmware Update 43 Access Control 44 Ping Test 45 Status 46 Device Information 46 VoIP Status 47 CDR Status 48 VPN Status 49 Network Status 50 System Log 51 Help 52 Help Menu 52 Configuration through IVR 53 Frequently Asked Questions 54 Technical Specifications 56 Technical ...

Страница 4: ...a Router or Gateway It can be configured and monitored using a web browser This VoIP Telephone Adapter can reduce or eliminate long distance or inter office phone charges by routing calls over the Internet or any IP network Corporations can also enjoy the benefits of network consolidation and reduction of leased lines by relying on the Internet service providers to deliver toll quality voice commu...

Страница 5: ...isioning Web based Administration and Configuration via Integrated Web Server Telephone Key Pad Configuration with Interactive Voice Prompts Automated Provisioning Upgrade via HTTPS HTTP TFTP FTP Interactive Voice Response IVR SNMP V1 V2C Call In Call Out Voice over IP Call PSTN Phone Call out only IP Address Calling Three Way IP to IP Conference Call Call Features Call Forwarding No Answer Busy U...

Страница 6: ...tive Jitter Buffer Programmable Gain Control In band DTMF Out of band DTMF relay RFC2833 SIP Info DTMF Termination Impedance 600 900 complex Impedance Failover SIP Proxy server registrations T 30 FAX pass through T 38 real time FAX relay Caller ID DTMF FSK Bellcore FSK ETSI detection and generation by country select Telephone book Voice Codec Feature G 711 u law a law G 723 1 iLBC optional G 726 G...

Страница 7: ...ed to the phone port is on hook WAN LED This LED will light solid when a connection is established and blink to indicate activity If this LED does not light up when a cable is connected verify the cable connections and make sure your devices are powered on Register LED This LED will light solid if the phone account registers successfully This LED will flash during registering and light off if regi...

Страница 8: ...nects to the provided power adapter Reset Button Using a paper clip to 1 Press 1 2 seconds to enable IVR 2 Press 4 6 seconds to reset this unit 3 Press 8 10 seconds to restore this unit s factory default settings Line Port Connects to the PSTN line outlet using a standard phone cable RJ 11 Phone Port Connects to your phone using a standard phone cable RJ 11 ...

Страница 9: ...port on your Cable DSL modem If there are no Ethernet ports available on your modem you should include a Router Gateway in your network setup see diagram on the next page 4 Attach the other end of the provided Ethernet cable to the WAN port of the DVG 2101SP 5 Attach one end of the provided phone cable grey to a standard analog telephone 6 Attach the other end of the phone cable to the PHONE port ...

Страница 10: ... came with the DVG 2101SP Attach one end of this cable to a standard analog telephone 9 Attach the other end of this cable to the PHONE port on the rear of the DVG 2101SP 10 Attach one end of the provided phone cable grey to a PSTN wall socket 11 Attach the other end of the phone cable to the LINE port on the rear panel of the DVG 2101SP 12 Unpack the 12V DC power adapter that came with the DVG 21...

Страница 11: ...ed on your network be sure to assign a static IP address to the VoIP Telephone Adapter Use the computer that was last connected directly to your Cable DSL modem Right click My Network Places select Properties right click Local Area Connection select Properties double click Internet Protocol TCP IP In order to use a web browser to configure the VoIP Adapter you must make sure it has a valid Etherne...

Страница 12: ...through the quick setup steps Step 1 You can change the login password during this step or just leave it the same as the default value Step 2 You can setup the require Time Zone for your location to keep all Logs and Call Records with Local Time Click Setup Wizard Click Next Click Next Click Next ...

Страница 13: ...your ISP ITSP or from your network administrator Step 4 Enable and configure your SIP account phone port with the settings provided by your ISP ITSP Click Next Click Next Step 5 Setup is finished Click Restart to reboot the device Once the adapter has finished rebooting allow up to 2 minutes to connect to your ITSP Click Restart ...

Страница 14: ...our Internet Service Provider ISP should provide the necessary information to you when you subscribe to the Internet access service unless you are connecting the DVG 2101SP behind a Router Gateway device Dynamic IP Choose Dynamic IP if the VoIP Telephone Adapter is to obtain its WAN IP address from a DHCP server e g Router Gateway device Host Name Input the host name of this device to be shown in ...

Страница 15: ...ess Subnet Mask Gateway address and DNS addresses You should enter the IP address Subnet Mask and Gateway address in this page and enter the DNS addresses in the DNS page which is under the Advanced tab IP Address Input the IP Address you wish to assign to the WAN port Subnet Mask Input your Subnet Mask All devices in the network must have the same subnet mask Gateway Input the Gateway IP address ...

Страница 16: ...passing through The setting 0 minute means the VoIP adapter will never disconnect from the ISP Auto Reconnect Check this checkbox to allow the VoIP Adapter to re establish the connection if it is terminated by the ISP However if the connection is terminated under any other conditions i e by Idle Timeout or manual disconnect the VoIP Telephone Adapter will not re establish the connection This box i...

Страница 17: ...esses to access network you may manually enter the MAC address here MAC Address Clone Check this checkbox to enable the MAC Address Clone feature MAC Address Enter the MAC address you want to use You can find the MAC address of your PC from Start Run In the run box type cmd and click OK For Windows 9x ME type winipcfg at the prompt and press Enter The MAC address is listed as the Adaptor Address F...

Страница 18: ...is attached to in order to establish an efficient networking environment Click the Add button to configure Static Routing settings Network Destination Enter in the IP address of the specified network that you want to access using the Static Route Netmask Enter in the subnet mask for the specified network Gateway Enter in the gateway IP address of the specified network ...

Страница 19: ... part that comes before the symbol A username can be letters like in an e mail address e g account provider com or numbers like a telephone number e g 24680 provider com Authorization Name Enter the authorization name to authenticate your SIP account This is usually the same to your SIP account s user name Password Enter the password to authenticate your SIP account Proxy Backup Server Enter the S...

Страница 20: ... server Click the Add button to edit the phone book Phone Number Enter the phone number of your contact Display Name Enter a name to display on telephone set s LCD screen when there is an incoming call from your contact Distinctive Ring Select a distinctive ring type from the drop down list to classify the incoming calls into different categories such as family friends or colleagues SIP URL Enter ...

Страница 21: ...with a time server ensures the time based client filtering features and system log entries are based on the correct localised time Automatically Synchronize Check this checkbox and then select the preferred time server s from the drop with Internet down NTP Time Server list Time Zone Select the time zone where you reside from the drop down list Enable Daylight Saving Check this checkbox if your lo...

Страница 22: ...and enter the phone number to forward all incoming calls to if the call is not answered You must also enter the number in seconds that the VoIP Adapter should wait for you to answer an incoming call before it considers the call unanswered Warm Line Check the checkbox and enter a specific number to be dialed automatically by the VoIP Adapter when the user goes off hook on the line and does not inpu...

Страница 23: ... available You can only activate either Warm Line or Hot Line If you check both of them Hot Line s priority is always set to a higher priority than to that of Warm Line Examples of Making a Conference Call Scenario 1 1 The first person dials the second person and asks the second person to wait 2 The first person presses Flash then calls the third person and keeps the second person on hold 3 The th...

Страница 24: ...efault value is 40000 RTP End Specifies the end port for RTP stream The default value is 50000 STUN Enable or disable STUN server feature Server Address Enter the STUN server IP address if you enabled the STUN server feature NAT Keep Alive Time Check the checkbox and enter the time period for the NAT to keep alive Rport Check this checkbox to use rport Rport or symmetric signaling is critical for ...

Страница 25: ...e identified by a public telephone number Session Timer Check the checkbox to enable this function If there is no response the connecting call will be closed automatically after the time limit that you set in this field Anonymous Call Rejection Check the checkbox to reject the all anonymous calls DTMF Info Type Check this checkbox to use DTMF Dual Tone Multi Frequency to send out the Caller ID Pra...

Страница 26: ...digit waiting time before the connection is canceled by the VoIP Adapter Interval Digit Waiting Time Enter the interval waiting time between two digits before the connection is canceled by the VoIP Adapter Digit Plan Enter the strings for the digit plan Digit Plan Syntax To specify a Enter the following Result Digit 0 1 2 3 4 5 6 7 8 9 Identifies a specific digit do not use Range digit digit Ident...

Страница 27: ...n telephone keypad and 0 9 For example 2 9 means the digit can be either 2 3 4 5 6 7 8 or 9 1 3579 mean the digit can be either 1 2 3 5 7 or 9 x The x represents any digit from 0 to 9 x means one 0 9 digit xx means two 0 9 digits and xxx means three 0 9 digits etc For example 2 4 xxxxxx means you are allow to dial either 2 3 or 4 followed by any six digits from 0 to 9 The in a digit plan is merely...

Страница 28: ...ill not be sent out When there is only rule 4 in the system pressing 666 will immediately send the dialing to the proxy or UA When you dial 666 Scenario Rule Combination The VoIP Adapter will do 1 Rule1 Rule2 Rule3 Rule4 Enter the VoIP Adapter s IVR mode 2 Rule2 Rule3 Rule4 Address a call to abc domain com 3 Rule3 Rule4 Replace the input with 911 but this number will not be sent out 4 Rule4 Immedi...

Страница 29: ...ou choose this mode the OP number will be added with the prefix number for calling out through the specific phone interface Replace If you select this mode the OP number will be replaced by the prefix number for calling out through the specific phone interface Delete If you select this mode the OP number will be deleted by the prefix number for calling out through the specific phone interface Rest...

Страница 30: ...93765 it matches this rule and the VoIP Adapter will make the phone call 886038993765 The second rule accepts calls using 06 as the prefix number For example if you dial 065991234 it matches this rule and its length not including the length of the prefix is 7 between 6 Min Len and 8 Max Len therefore the VoIP Adapter will make the phone call 065991234 The third rule accepts calls using 9 as the pr...

Страница 31: ...G 2101SP User Manual Copyright 2008 D Link Australia Pty Ltd Dial Prefix This page allows you to configure your dialing policy You can change the default dial prefix settings to fit your dialing behaviour ...

Страница 32: ...at least 256Kbps upstream if you would like to use G 711_A Priority There are five priorities for you to configure the codec priority in the order you preferred Priority 1 means the first priority and priority 5 means the last Codec Select the codec type from the drop down list Packetization Time Select the length of the digital voice segment that each packet holds The default is 20 millisecond pa...

Страница 33: ...smitting when you are not speaking This reduces the bandwidth the VoIP Adapter uses Comfortable Noise The CNG Comfortable Noise Generation feature allows the VoIP Adapter to Generation generate comfortable background noise to indicate that you are still on the line Echo Cancellation Enable the Echo Cancellation feature to eliminate the echo caused by the sound of your voice reverberating in the te...

Страница 34: ...nfiguration Select to obtain DNS server address automatically or specify the DNS server s if you are provided DNS information by your ISP Primary DNS Address Enter the primary DNS IP address provided by your ISP Secondary DNS Address Enter the secondary DNS IP address provided by your ISP This is an optional DNS Address entry to be used if the primary DNS server fails ...

Страница 35: ... is enabled this device will automatically update your DDNS records whenever your IP address changes Server Address Enter your DDNS server s IP address provided by your DDNS service provider You can also select a pre defined DDNS service provider from the drop down list Host Name Enter the host domain name that you registered with your DDNS service provider Username or Key Enter the username or ke...

Страница 36: ...rentiated Services DiffServ flag VLAN ID Specify the VLAN ID from 0 to 4095 Priority Voice Data Indicate the priority of voice and data separately The higher the value the higher the priority If you configure data and voice with the same value it means they have the same priority You can set the voice priority to the highest value 7 in order to ensure the best voice quality ...

Страница 37: ...y PPTP Point to Point Tunneling Protocol or L2TP Layer 2 Tunneling Protocol and its local IP and remote IP s Click the Add button to create a profile for the VPN connection Account Name Enter an account name for the connection You can configure up to four accounts for this device Type Select the VPN type to be IPSec PPTP or L2TP from the drop down list User Name Enter the user name for VPN connect...

Страница 38: ...ure allows you to reboot the device while still keeping its current settings Backup Settings This feature allows you to save the device s current settings as a file on your PC Update Settings This feature allows you to update the device s current configuration with your previously saved files Restore Default Settings This feature allows you to force the device to perform a power reset and restore ...

Страница 39: ...ct you provision criteria to be Only Power Up Interval or Disable Protocol Indicate the provision protocol supplied by your ISP from the drop down list IP Enter the IP address supplied by your ISP for the device to provision Port Enter the port number supplied by your ISP for the device to provision The default port number is 69 Provision Times Enter the number of times to provision Period Enter t...

Страница 40: ...on This page allows you to configure basic access control using passwords called community strings SNMP Version Select the SNMP version from the drop down list The VoIP Adapter supports both v1 and v2 protocols Read Community Enter the read community string for authorizing read only rights The default string is public Write Community Enter the write community string for authorizing read and write ...

Страница 41: ...a TFTP server and or download logs to your local drive TFTP Server IP Enter the IP address of a TFTP server Update Interval Enter the update interval in day s Max File Size Enter the maximum file size that can be accepted Log File Type Select the log file type either System Log or Network Statistics from drop down list to download logs ...

Страница 42: ...se contact your Internet Service Provider prior to upgrading your firmware The update process takes several minutes to complete and your VoIP Adapter will reboot Please DO NOT power off your device before the update is complete Firmware File Name Enter the path and name or click the Browse button to locate the upgrade file then click the Update Firmware button You will be prompted to confirm the u...

Страница 43: ...ords respectively in this page The VoIP Adapter will log you out automatically after the web interface is idle for a period of time The default idle timeout value is 300 seconds You can change the time period if necessary Admin Current Password Enter the administrator s current login password Admin New Password Enter a new password for the administrator to login Confirm Password Re enter the new p...

Страница 44: ...dapter allows you to perform a ping test This feature helps you to diagnose connection problems If you can ping an IP on the WAN side successfully you should be able to access the Internet IP Domain Enter the IP Domain you want to ping in the field below and then click the Ping button ...

Страница 45: ...al Copyright 2008 D Link Australia Pty Ltd Status Device Information You can use the Device Info screen to view the connection status for the VoIP Adapter s WAN LAN interfaces current firmware and other related information ...

Страница 47: ...SP User Manual Copyright 2008 D Link Australia Pty Ltd CDR Status You can use the CDR Call Detail Record Status screen to view the call history records of incoming and outgoing calls It stores up to 100 records ...

Страница 49: ...101SP User Manual Copyright 2008 D Link Australia Pty Ltd Network Status You can use the Network Status screen to view the routing table VoIP and network statistics to observe the current network conditions ...

Страница 51: ...nual Copyright 2008 D Link Australia Pty Ltd Help Help Menu This help menu provides some information to help you know more details about the VoIP Adapter Select the item which you want to view to display the description ...

Страница 52: ... can not hear a tone or press 666 without IVR response please press the Reset button for 1 2 seconds and try again Please refer to the Rear Panel diagram on page 5 of this manual for the Reset button location Indication Press 666 to enter IVR mode Press key to skip this step or end the input Press key to return to previous level or represent dot Example To enter a set IP address of 192 168 1 150 p...

Страница 53: ...n Click the LAN Settings button Make sure nothing is checked Click OK Go to the Advanced tab and click the button to restore these settings to their defaults Click OK three times Close your web browser if open and open it Access the web based utility Open your web browser and enter the IP address of your DVG 2101SP in the address bar This should open the login page for the web based utility If you...

Страница 54: ...le If the Adapter s LAN IP address is 192 168 1 150 make your IP address 192 168 1 x where x is a number between 1 and 254 but except 192 168 1 1 for example Make sure that the number you choose is not in use on the network Set Default Gateway the same as the LAN IP address of your DVG 2101SP 192 168 1 150 5 Click OK twice to save your settings Q I get a dial tone but when I dial any phone number ...

Страница 55: ...t Quality of Service Voice service is prioritized over the data traffic When unit is connected directly to the modem Network Protocols Will route all standard protocols DHCP Dynamic Host Configuration Protocol server and client NAT Network Address Translation PPPoE PPP over Ethernet Client Network Management Manage functions through a web based configuration interface LEDs Power Provision Register...

Страница 56: ...r television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer ...

Страница 57: ...ates and user documentation on the D Link website D Link Australia Building A Level 3 11 Talavera Road North Ryde NSW 2113 Sydney Australia Phone 02 8899 1800 Fax 02 8899 1868 Australia 1300 766 868 New Zealand 0800 900 900 URL www dlink com au www dlink co nz E MAIL support dlink com au support dlink co nz ...

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