Troubleshooting
Troubleshooting
When dealing with networking equipment, the most common source of
problems are the network cables themselves. This can be easily checked.
Verify that the "Link" LEDs under both the ADSL and Ethernet headings
on the front of your DSL-504/CZ are glowing a steady green. If they are
not lit, try using a different cable. You may also need to use a different
kind of cable.
Included with this modem is an Ethernet cross over cable and a straight
through phone line.
If you are connecting the DSL-504/CZ to an Ethernet switch or hub you
will need to purchase an Ethernet straight through cable to make the con-
nection. For the phoneline, use a crossover box that will convert your
cable. This way if your DSL signal is coming from a different set of
phone wires in your wall this module will check the second set of wires.
If you still can't get a steady ADSL link light call your Internet Service
Provider or Phone Company for instructions as you may have an in the
wall wiring problem.
Most other problems result from improper TCP/IP settings. Run through
the previous instructions again to verify that your product
was set up correctly.
*If you do not connect within five minutes, you may need to connect man-
ually. Go back to Step 6 in this guide to “login to the web-based manage-
ment module.” Under PPPoA configuration (on the screen as shown in
Step 7), click on “Connect” at the bottom of the window.
