D-Link DPH-70E, Руководство пользователя

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DPH-70E User’s Guide
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10 Appendix B: Troubleshooting
DPH-70E can play the following error messages at different error conditions. These messages
aid in troubleshooting any error conditions.
All outgoing calls are PSTN calls. It does not dial in Internet mode.
To make a call in Internet mode, you have to press DIAL-UP button first. Please refer to the user
manual for more details. If you don’t press DIAL-UP, DPH-70E will dial out in PSTN mode.
“Please configure the phone and try again”
This message is played if you try to use DPH-70E without configuring important parameters. You
need to configure the Internet Service Provider (ISP) access parameters and VoIP (Internet
Telephone) calling card parameters to use the phone.
“Please check the phone line and try again”
This message is played if DPH-70E is not connected to the phone line properly. Please check the
phone line connection and try again. Test the phone line with a normal phone if it persists.
If DPH-70E is behind EPBX you may have to program DPH-70E to look for secondary dial tone or
introduce a delay. Please refer to configuration section for more information.
“Password entered is incorrect. Try again”
If invalid password is entered to access configuration state, this message is played.
“The ISP line is busy, please call after some time”
This message is played when the Internet access line is busy. This may happen during peak
hours.
“The ISP server is not responding”
It is played when the Internet access modem is not responding properly. If this happens please
check the Internet access phone number and country code in configuration menu. If you call
Internet access phone number from a phone you will hear modem noise.
“ISP connection could not be established, try later”
It is played when Internet access server is down. Please contact the ISP customer service or try
again after some time.
“Please check your ISP parameters and try again”
This message is played when the configured ISP user name and password is incorrect. Please
verify the ISP user name and password.
“Bad phone line, Please contact customer support”
It indicates that your phone line may not connect to the Internet at sufficient speed to establish
Internet phone calls. Please try another phone line or contact customer support.