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D-Link DNS-33 User Manual

Appendix A - Contacting Technical Support

Contacting Technical Support

Before you contact technical support, please have the following ready:

• Model number of the product (e.g. DNS-323)

• Hardware Revision (located on the label on the bottom of the switch (e.g. rev B1))

• Serial Number (s/n number located on the label on the bottom of the device).

You can find software updates and user documentation on the D-Link website as well as frequently asked questions
and answers to technical issues.

For customers within Canada:

Phone Support:

(800) 361-5265

English: 24 Hours - 7 Days

French: Lundi - Vendredi 12h - 21h

Internet Support:

http://support.dlink.ca

Содержание DNS-323 - Network Storage Enclosure NAS...

Страница 1: ......

Страница 2: ...oups 27 Quotas 28 Network Access 31 FTP Server 33 UPnP AV Server 36 iTunes Server 37 DHCP Server 39 LLTD 40 Tools 41 Admin Password 41 Time 42 System 43 Firmware 44 E Mail Alerts 45 Power Management 4...

Страница 3: ...323 User Manual Table of Contents USB Battery Backup 79 Using FireFTP 80 Storing non English Character Files 85 Replacing or Adding a New Hard Drive 87 Contacting Technical Support 90 Warranty 91 Regi...

Страница 4: ...ply with a different voltage than the one included with the DNS 323 will cause damage and void the warranty for this product If any of the above items are missing please contact your reseller For best...

Страница 5: ...to stream photos music and videos to UPnP AV compatible network media players3 The included CD contains D Link s Easy Search Utility This utility allows you to locate the DNS 323 on the network and m...

Страница 6: ...ilt in FTP server supports Unicode Scheduled Downloads from Web or FTP Sites Full or Incremental Backups Real Time Backups With the Included Backup Software Users and Groups Can Be Assigned to Folders...

Страница 7: ...ark utility hard drive configuration and the network environment used for testing 4 D Link cannot guarantee full compatibility or proper playback with all codecs Playback capability depends on the cod...

Страница 8: ...rive Lights These lights will be solid BLUE when drives are connected but inactive The lights will blink when the drives are being accessed formatted or synchronized They will illuminate AMBER if a dr...

Страница 9: ...e Eject Lever Use the levers to eject the hard drives The front panel must be removed before ejecting the drives Reset Button A pinhole button located beside the Ethernet socket is used to reset the D...

Страница 10: ...s from the device 2 Once the faceplate is unlatched pull it off the device exposing the drive bays This section provides unpacking and installation information for the DNS 323 Open the shipping carton...

Страница 11: ...ge inside the drive bay of the DNS 323 Gently push the drive in until it connects When a drive is inserted properly you will feel it seat into the connector Some hard drives that are thin or oddly sha...

Страница 12: ...an Ethernet cable to the available Ethernet port This cable should connect the DNS 323 to your local network via a router or switch or directly to a computer for configuration 6 Connect the power ada...

Страница 13: ...y needed changes The Easy Search Utility displays all available DNS 323 devices on the network here Refresh the device list Click Configuration to access the Web based utility of the DNS 323 Click Lan...

Страница 14: ...Section 3 Configuration To run the Easy Search Utility insert the DNS 323 CD into your CD ROM drive Click Easy Search Utility Highlight an available DNS 323 and click Configuration to access the web...

Страница 15: ...e asked to choose a drive configuration type and format the drives There are four configuration options Standard JBOD RAID 0 and RAID 1 Standard configures each disk as a separate volume while JBOD co...

Страница 16: ...ion Select the configuration type of your hard drive Standard JBOD RAID 0 or RAID 1 A warning message informing you that your drives will be formatted and all data will be erased Click OK to continue...

Страница 17: ...323 User Manual Section 3 Configuration When formatting of the drive completes the DNS 323 will prompt the user to restart Press the Restart button to restart the DNS 323 Press the OK button to resta...

Страница 18: ...estart countdown screen will appear When restart is complete a login screen will appear Type admin for the username and leave the password field blank Note After logging in to the DNS 323 for the firs...

Страница 19: ...19 D Link DNS 323 User Manual Section 3 Configuration After logging in you will be redirected to the DNS 323 web UI...

Страница 20: ...e quotas The UPnP AV server iTunes server FTP server LLTD and DHCP server settings are all contained here as well Tools Contains configuration options for the Admin account time and system settings an...

Страница 21: ...to quickly configure some of the basic device settings When running the DNS 323 setup wizard the welcome screen details the five steps of the wizard Click Next to continue It is recommended you set a...

Страница 22: ...323 User Manual Section 3 Configuration Set the appropriate Time Zone and Daylight Savings Time Click Next to continue Edit or change the DNS 323 LAN information or keep the current settings Click Nex...

Страница 23: ...tion Enter your workgroup name and description for the DNS 323 or leave the default values and click Next to continue When the wizard completes click Back to go back and make changes or click Restart...

Страница 24: ...24 D Link DNS 323 User Manual Section 3 Configuration When the login prompt appears login using the new administrator password Click Configuration...

Страница 25: ...ic IP The LAN Link Speed is set to Auto by default but can be manually set to 100Mbps or 1000Mbps Selecting DHCP Client will cause theDNS 323toobtainanIPaddress from the local DHCP server Selecting St...

Страница 26: ...workgroup name to the DNS 323 Assigns a unique name to the DNS 323 The name can be used to accessthedevicefromawebbrowser instead of using the IP address For example http dlink xxxxxx This is useful...

Страница 27: ...a new user carry out the following steps Click the User radio button Type in a User Name Password and Confirm Password in the relevant fields If creating a new group carry out the following steps Cli...

Страница 28: ...g a quota to a group or user will limit the amount of storage they are allocated By default users and groups do not have a quota User quotas are displayed here Quotas can be edited by clicking on the...

Страница 29: ...nd groups are displayed in the Quota Settings page Users and groups are automatically listed on this page and cannot be deleted The default quota setting is Unlimited To add a quota Click the notepad...

Страница 30: ...DNS 323 User Manual Section 3 Configuration The user their amount of storage used and their storage limit are displayed Click Enabled to turn quota monitoring on Once enabled the status will change t...

Страница 31: ...ccess rule will apply to a group or individual user Select the user or group for the access rule or you can select All Accounts Browse to open and select the folder or directory you are controlling ac...

Страница 32: ...and can not be disabled If you are having network performance issues with applications sharing files from the DNS 323 you may try to improve performance by setting Oplocks to No off When enabled the f...

Страница 33: ...323 supports FireFTP a cross platform FTP client for Mozilla Firefox users See the Using FireFTP section on page 81 for more information This section contains the user and group configuration settings...

Страница 34: ...ead Write Sets the maximum amount of users that can connect to the FTP server Idle Time Sets the amount of time a user can remain idle before being disconnected Port Sets the FTP port Default is 21 Fl...

Страница 35: ...D Link router such as the WBR 2310 used in the example below your port forwarding rule should be similar to the following Name Name the DNS 323 FTP server rule IP Address Enter the IP address of the D...

Страница 36: ...music and videos to UPnP AV compatible network media players If the server is enabled the DNS 323 will be automatically detected by UPnP AV compatible media players on your local network Specifies th...

Страница 37: ...tically detected by the iTunes program and the music and videos contained in the specified directory will be available to stream over the network Select Enable or Disable to enable or disable the DNS...

Страница 38: ...r on the DNS 323 launch iTunes When iTunes detects the DNS 323 select it and you will be prompted to enter the iTunes server password if required Select the DNS 323 When prompted enter the iTunes serv...

Страница 39: ...a router on your local network Click the Enabled or Disabled radio button to enable or disable the DNS 323 DHCP server Enter the starting IP address for the range of addresses assigned by the DHCP ser...

Страница 40: ...tion LLTD LLTD The DNS 323 supports LLTD LLTD stands for Link LayerTopology Discovery and is used by the Network Map application that is included in Windows Vista Click the Enable or Disable radio but...

Страница 41: ...password for your admin account It is recommended to set a password when first configuring the DNS 323 The administrator user name is admin and this cannot be changed Enter the current password Leave...

Страница 42: ...ownloads can be accurately scheduled Select your time zone from the drop down menu Available Daylight Saving Time options are None USA or EU Europe Select the appropriate option and click Set Time Net...

Страница 43: ...ill erase all previous configuration changes Click Save to save the current DNS 323 configuration settings to a file on the local computer If at a later time you need to reload this configuration afte...

Страница 44: ...them to the device This section provides a link to check for new firmware on the D Link support website If a new firmware is available download the file to your local computer This section provides in...

Страница 45: ...al conditions and drive status conditions These alerts can prove helpful with the management and safeguarding of important data This section contains the configuration settings for the your e mail acc...

Страница 46: ...omain name of your outgoing mail server If you are unsure of this value contact your e mail provider Sender E Mail Enter the from e mail address e g alerts dns323 com This field does not require a val...

Страница 47: ...drive is full A Hard Drive Has Failed An alert will be sent if a critical error occurs on one of the drives Administrator Password Change An alert will be sent if the admin password is changed Firmwar...

Страница 48: ...er remains constant to the device The drives will power up again when data is accessed Turn off Hard Drives Set the amount of time before idle drives will shut down Click Apply to save the settings or...

Страница 49: ...Manual Rebuild is now the default in earlier versions of the DNS 323 Auto Rebuild was the default Auto Rebuild allows a degraded RAID 1 array to be automatically rebuilt when a failed hard drive is r...

Страница 50: ...ppear with the drive configuration options Choose the RAID option you want to implement by clicking the appropriate radio button and press Next button The steps for configuring RAID are identical to t...

Страница 51: ...rts RAID levels 0 and 1 RAID 0 RAID 0 provides data striping which spreads out blocks of data over both drives but does not provide data redundancy Although performance is improved the lack of fault t...

Страница 52: ...der your friends can enter your domain name to connect to your server no matter what your IP address is Select Enable or Disable Select a DDNS Server from the combo box on the right hand side or alter...

Страница 53: ...rrent temperature of the DNS 323 Printer Info Displays information for a connected USB printer If your computer is having problems printing to the DNS 323 you can click the Clear Print Queue s button...

Страница 54: ...54 D Link DNS 323 User Manual Section 3 Configuration Support The DNS 323 Support page provides a menu of Support topics explaining the features of the device...

Страница 55: ...apping a Drive You can use the D Link Easy Search Utility to map drives to your computer Insert the DNS 323 CD into your CD ROM drive Click Easy Search Utility The Easy Search Utility will load and de...

Страница 56: ...uter Highlight an available DNS 323 All available volumes will be displayed under Drive Mapping Highlight the volume you want to map to your computer Select an available drive letter from the drop dow...

Страница 57: ...57 D Link DNS 323 User Manual Section 3 Configuration Double click the My Computer icon on your desktop Double click on the mapped drive to access the files and folders...

Страница 58: ...23 Download Scheduling feature allows you to schedule folder or file downloads and backup sessions Begin by accessing the web based configuration utility of your DNS 323 Click Easy Search Utility High...

Страница 59: ...tion 3 Configuration Type admin for the username and leave the password field blank by default or your new password Click Downloads The DNS 323 login screen will appear The DNS 323 s Download Scheduli...

Страница 60: ...anual Section 3 Configuration Scheduling Settings Configure download and backup schedules here Schedule List The Schedule List will display all completed active and pending scheduled downloads and bac...

Страница 61: ...d click Ok to accept the network path Save To Click Test to test the URL is valid and the user name and password are correct Scheduling Settings Local When Recurring Backup Incremental Backup Enter a...

Страница 62: ...ures a built in BitTorrent Manager allowing you to Download and Upload Torrents with the DNS 323 Installing BitTorrent To install the BitTorrent program insert the DNS 323 CD into your CD ROM and laun...

Страница 63: ...n the BitTorrent installation has completed the following window will appear to indicate that the DNS 323 is restarting After restarting the Easy Search utility shows the BitTorrent installation as a...

Страница 64: ...ion After installing the BitTorrent program you can access the DNS 323 built in BitTorrent menu by inserting the DNS 323 CD into your CD ROM and launching the Easy Search Utility To access the BitTorr...

Страница 65: ...l Section 3 Configuration Highlight an available DNS 323 and click Configuration to access the web based utility The DNS 323 login screen will appear Type admin for the username and leave the password...

Страница 66: ...6 D Link DNS 323 User Manual Section 3 Configuration Onthefollowingscreenclickonthe BitTorrent option to access the BitTorrent settings You can add Torrents from either a URL or from a file on your PC...

Страница 67: ...ration Adding a Torrent From URL To add a Torrent from a URL Click the Add Torrent from URL checkbox Type in the URL of the website where you will download the Torrent from and click the Add button Th...

Страница 68: ...ing a Torrent From File To add a Torrent from a File Click the Add Torrent from File checkbox Click the Browse button Navigate to the folder where the Torrents are located on your PC and click the Add...

Страница 69: ...gement Seeding Select the appropriate login method to access the files for download If the site requires login credentials select Account and enter a valid username and password To manually set the Ba...

Страница 70: ...Link DNS 323 User Manual Section 3 Configuration Downloads Support The DNS 323 features support files to help you with the Downloads features Click on the Support option to view the Downloads Support...

Страница 71: ...ving users the ability to share a printer on their local network Connect a USB printer to the USB port on the back of the DNS 323 It is important to ensure that any of the printer manufacturer s drive...

Страница 72: ...72 D Link DNS 323 User Manual Section 3 Configuration Select Add a printer The Windows Add Printer Wizard will launch Click Next to continue...

Страница 73: ...nual Section 3 Configuration When prompted to choose a local or network printer select A network printer or a printer attached to another computer Click Next to continue Select Browse for a printer an...

Страница 74: ...74 D Link DNS 323 User Manual Section 3 Configuration Double click DNS 323 from the Shared Printers list to expand the tree Select the available USB printer and click Next to continue...

Страница 75: ...e following printer driver messages will appear Click Yes to continue Click OK to continue and select a printer driver Select the appropriate printer driver from the list and click OK to complete the...

Страница 76: ...6 D Link DNS 323 User Manual Section 3 Configuration Insert the print driver CD or browse to the appropriate directory Select the appropriate driver file and click Open to continue Click OK to continu...

Страница 77: ...77 D Link DNS 323 User Manual Section 3 Configuration Verify if the driver is correct and click OK to continue The wizard will install the printer drivers and return a completion screen Click Finish...

Страница 78: ...78 D Link DNS 323 User Manual Section 3 Configuration The printer should now appear as an available printer...

Страница 79: ...Device Info under UPS Info To add an uninterruptible power supply carry out the following steps 1 Turn off the DNS 323 if it is not already powered down 2 Connect the UPS to the USB port on the back o...

Страница 80: ...eFTP The DNS 323 supports FireFTP an open source cross platform FTP client for Mozilla Firefox users that want to use FTP or FTPS To use FireFTP follow the directions below From the Tools menu click F...

Страница 81: ...he IP address and user account on the Main tab of the Account Manager window to login to the DNS 323 FTP server Click OK Go to the Connection tab of the Account Manager window and set the security fun...

Страница 82: ...ow see a series of pop up warning messages that look similar to these depicted on the right Click the buttons which are marked with a red frame to continue Click the Or you can add an exception button...

Страница 83: ...83 D Link DNS 323 User Manual Section 3 Configuration Click the Confirm Security Exception button Press the Connect button to connect to the DNS 323 FTP server...

Страница 84: ...84 D Link DNS 323 User Manual Section 3 Configuration This window indicates you have made a successful connection...

Страница 85: ...ion of firmware 1 03 or earlier and have just upgraded to 1 04 or higher Unicode will not be supported until you have reformatted the hard drives in your DNS 323 If you wish to store non English chara...

Страница 86: ...e language from the drop down menu and click OK The DNS 323 will restart Note Changing the language setting will NOT change the display language of the user interface It is only for supporting non Eng...

Страница 87: ...to the Web UI The DNS 323 will prompt you to format the new drive Standard RAID 1 mode or both drives JBOD RAID 0 mode Adding a New Hard Drive The DNS 323 is able to work with one single hard drive u...

Страница 88: ...now have two choices for your disk configuration If you want to configure the new disk as a separate volume press the Next button If you want to configure the new disk in the DNS 323 to use RAID 1 cli...

Страница 89: ...89 D Link DNS 323 User Manual Section 3 Configuration The following message will display when the formatting has completed Press the Restart button to continue...

Страница 90: ...located on the label on the bottom of the switch e g rev B1 Serial Number s n number located on the label on the bottom of the device You can find software updates and user documentation on the D Link...

Страница 91: ...material respects to the defective Hardware Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period or ninety 90 days whichever is longer and is subject t...

Страница 92: ...d herein to the contrary Submitting A Claim The customer shall return the product to the original purchase point based on its return policy In case the return policy period has expired and the product...

Страница 93: ...re repair or service in any way that is not contemplated in the documentation for the product or if the model or serial number has been altered tampered with defaced or removed Initial installation in...

Страница 94: ...DIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES EXPRESS IMPLIED OR STATUTORY Governing Law This Limited Warranty shall be governed by the laws of the Province of Ontario and the...

Страница 95: ...antee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment...

Страница 96: ...DNS 323 User Manual Appendix C Registration Version 1 3 March 20 2009 Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights Reg...

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