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Contacting Technical Support

D-Link provides free technical support for customers within the United

States. U.S. customers can contact D-Link technical support through our

web site, e-mail, or by phone.

United States technical support is available Monday through Friday from

6:00 a.m. to 6:00 p.m. (PST).

Web:

http://www.dlink.com

Email:

[email protected]

Phone:

949-788-0805 (option #4)

If you are a customer residing outside of the United States, please refer

to the list of D-Link locations in the Table of Contents.

Thank you for purchasing this product. We like to receive feedback from

our customers concerning our products. Please take a moment to visit our

web site. You can register your purchase on-line, learn more about the

newest networking products, and let us know the things your new network

has empowered you to do.

Содержание DI-711 - Gateway

Страница 1: ...D Link DI 711 Wireless Broadband Router User s Manual Rev 07062005 ...

Страница 2: ... Introduction to Wireless Networking 9 Hardware Installation 11 Placement 11 Safety Precautions 11 Side Panel 11 Front Panel 12 Rear Panel 12 Basic DI 711 Configuration Main Page 13 Start up and Log in 13 Main Page 15 Setup Wizard 15 Device Information 16 Device Status 17 Basic Setup 18 Advanced Settings 21 DHCP Server Settings 21 Virtual Server Settings 22 DMZ 22 Static Routing 24 Dynamic Setting...

Страница 3: ...ice 33 Troubleshooting 34 Basic Functions 34 LAN Connection Problems 36 ISP Connection Problems 38 Internet Application Problems 39 Wireless Troubleshooting 41 Performing a Factory Reset 42 Using the PING Utility in Windows 95 98 Me 43 Using the WINIPCFG Utility in Windows 95 98 Me 45 Technical Specifications 47 D Link Offices 49 Limited Warranty 50 Registration Card 59 ...

Страница 4: ...ireless Broadband Router provides two levels of security support First it masks local users IP addresses from others on the Internet making it much more difficult for a hacker to target a machine on your network Secondly it can block and redirect certain ports to limit the services that outside users can access Specific ports can be opened to ensure that games and other Internet applications will ...

Страница 5: ...tly boot a software server when access is desired from a client Integrated DHCP services allow up to 252 users to get their IP address automatically on boot up from the Broadband Router Client machines require no software simply set them to accept a dynamically assigned IP address and reboot Each time they are powered up the Broadband Router will recognize them and set their IP address to instantl...

Страница 6: ... data that is sent through your network by eliminating information that should not be there This provides security for the computers behind your router because computers from the outside cannot access or send information directly to any computer on your network The router determines which computer the information should be forwarded to and sends it If the information is not intended for any comput...

Страница 7: ...oduction to Local Area Networking Local Area Networking LAN is the term used when connecting several computers together over a small area such as a building or group of buildings LAN s can be connected over large areas A collection of LAN s connected over a large area is called a Wide Area Network WAN A LAN consists of multiple computers connected to each other There are many types of media that c...

Страница 8: ...the Internet to securely connect two different networks as if they were the same network For example an employee can access the corporate network from home using VPN allowing the employee to access files and printers Here are several different implementations of VPN that can be used Point to Point Tunneling Protocol PPTP PPTP uses proprietary means of connecting two private networks over the Inter...

Страница 9: ...l you be tethered to a workstation or forced to run new wiring You will be able to enjoy the freedom that wireless networking delivers Standards Based Technology Based on IEEE 802 11b D Link Air products can throughput data up to 11 Megabits per second This means you will be able to transfer large files quickly or even watch a Movie in MPEG format over your network without noticeable delays This t...

Страница 10: ...le appears to be almost 1 meter thick At a 2 degree angle it looks over 14 meters thick Try to make sure that the AP and Adapters are positioned so that the signal will travel straight through a wall or ceiling for better reception 3 Building Materials make a difference A solid metal door or aluminum studs may have a negative effect on range Again try to position Access Points Residential Gateways...

Страница 11: ...ou install the DI 711 The DI 711 should only be repaired by authorized and qualified personnel Please do not try to open or repair the DI 711 yourself Do not place the DI 711 in a damp or humid location i e a bathroom The DI 711 should be placed in a sheltered and non slip location within a temperature range of 5 to 40 Celsius degree Please keep the wrap bag of the DI 711 and the clip binding the ...

Страница 12: ...on LAN Local Area Network status A steady LED indicates a connection to the wired local network A flickering LED indicates data transmission STAT System status indicator A flickering light indicates proper operation Rear Panel The rear panel features a LAN port WAN port Serial port and Factory Reset button Refer to the following table for the meaning of each feature Serial Port used to connect an ...

Страница 13: ...ess of the DI 711 to meet your needs this manual will assume that the defaults are left in place This means that the IP address of your DI 711 will be 192 168 0 1 If you have changed the IP address scheme please substitute 192 168 0 1 with the IP address scheme that you have chosen Start up and Log in In order to configure the DI 711 you must use your web browser and manually input 192 168 0 1 int...

Страница 14: ...is a good idea to change the administrator password to ensure a secure connection to the DI 711 The Advanced Settings section described later in this manual describes how to change the password Once you have input the correct password and logged in the screen will change to the Main Page screen If you are having problems logging in and you are sure that the password you are using is correct check ...

Страница 15: ...s links to the main sections of the web configuration interface Setup Wizard The Setup Wizard is a step by step guide to configuring the DI 711 to work with your ISP provider Please refer to the quick install guide for additional instructions ...

Страница 16: ... The IPAddress is the IP Address assigned to LAN side of your DI 711 The Private LAN Mac Address the Mac Address assigned to the LAN side of your DI 711 The Public WAN Cable DSL Mac Address is the Mac Address assigned to the WAN port of the DI 711 This Mac Address may be used by some cable modem connections The Firmware Version is the current firmware version used by the DI 711 ...

Страница 17: ...ical representation of your current configuration The left side of the screen shows your connection information in regards to WAN and LAN IP Address information The right side displays the connection status of each device This means that there is a connection ...

Страница 18: ...sing the DHCP server built in to the DI 711 Basic Setup The Basic Setup screen enables you to change basic settings related to accessing the Internet All of the settings covered in the Basic Setup section are covered in the Setup Wizard The Computer Name is used to give a name to your connection if you are using a Cable modem ...

Страница 19: ...Gateway in the fields provided Select PPPoE if your ISP uses the Point to Point over Ethernet protocol to authenticate a username and password and then automatically assign you an IP Address PPP over Ethernet PPPoE is a non standard method of connecting to your ISP to obtain an IP address It relies upon a software client that is provided by the ISP If you have a broadband connection and login to y...

Страница 20: ... ISP provides the DNS information much in the same way as you receive an IP Address Select Static DNS if you were given the DNS server information when you signed with your ISP Click on the Save Restart button to save your settings ...

Страница 21: ...ault the Wireless Broadband Router has DHCP server enabled to assign an IP address ranging from 192 168 0 100 to 192 168 0 199 In addition the router is capable of reserving up to four IP addresses within the local network for mail web or ftp server ...

Страница 22: ...ill detect and automatically open outgoing ports required by most applications and games However some games and applications such as Netmeeting will require that the computer be exposed in the DMZ zone to allow incoming ports required by the application Click on the Submit button to save your settings DMZ The Virtual Server Settings under Advanced Settings also enables one computer to have full ac...

Страница 23: ...utton to save your changes Only one computer can use DMZ at a time Please note that enabling DMZ removes the protection of the firewall which exposes the computer to intrusion Use DMZ only when needed and not for extended periods of time In some circumstances with gaming enabling DMZ may help the game contact the maximum number of servers which can improve ping times Once the game connects to the ...

Страница 24: ...ser has the ability to add a static route to the routing table by simple entering the destination IP subnet mask and gateway Clicking on Add and then Submit which requires a restart for the IP address to be incorporated into the routing table ...

Страница 25: ...adband Router will not send or receive any routing Internet protocols RIP to update the routing table However the user can enable the Wireless Broadband Router to automatically send and receive RIP packets to establish routes for commonly used paths ...

Страница 26: ...26 Modem String Settings Most dial up modems are compatible with the standard modem strings However for modems that require special modem strings the user can enter the information in this screen ...

Страница 27: ...ction Log View detection logs System Diagnostics Change remote configuration settings Load Default Settings Restore settings to factory default Upgrade Firmware Upgrade the firmware with a latest version Reset Device Reboot the DI 804 Intruder Detection Log The Intruder Detection Log displays all information related to intrusion attempts on your network If any packets are seen as harmful ...

Страница 28: ...ol detected Source IP Port The source IP address of the intruding packet Dest IP Port The IP address assigned to the destination of the intruding packet Event The type of intrusion Display Routing Table The Display Routing Table screen displays the routing table that the DI 711 is using A router uses a routing table to keep track of what IP addresses there are and where the router should forward p...

Страница 29: ...ss Shows the Destination IP Address on the LAN side Subnet Mask Shows the subnet mask assigned to the Destination LAN IP Address Gateway IPAddress The IP Address of the assigned Gateway Hop Count The number of hops between the Destination LAN IP Address and the Gateway IP Address ...

Страница 30: ...30 System Diagnostics ...

Страница 31: ...uration section shows important information about your ISP Settings Modem Settings and Device Settings as well as the latest firmware version the DI 711 is using The Diagnosis section shows important information about ISP Status Link Status and the current WAN connection This information is very useful in troubleshooting connection problems Load Default Settings The Load Default Settings screen en...

Страница 32: ...ated firmware usually fix problems encountered by users but may incorporate new features Begin by clicking the Browse button to browse your computer to select the updated firmware file Once the firmware file is selected click the Start button to upgrade the firmware Note When upgrading the firmware do not try to access the Internet and do not turn the power off Doing so may cause the firmware upgr...

Страница 33: ...m to take effect you will need to reset the DI 711 to do so Click the Reboot button to reset the DI 711 Click the Cancel button to cancel When you press the Reboot button the DI 711 will go through its shutdown and boot up process The Internet will not be accessible until the DI 711 has finished its reboot process ...

Страница 34: ... help The phone numbers for Technical Support are in the appendix of this manual under D Link Office Information Basic Functions My Broadband Router will not turn on No LED s light up Cause The power is not connected or the power switch is set to Off Resolution Connect the power adapter to your Broadband Router and plug it into the power outlet Make sure that the power switch is set to On Note Onl...

Страница 35: ...ed but not the right type whether it is patch or straight through Resolution Make sure that both ends of the cable are connected Try using another cable If you are using a straight through cable try a patch cable and vice versa Sometimes my Broadband Router stops working or locks up Cause Someone has attempted to hack into someone on your LAN The Broadband Router has detected harmful data trying t...

Страница 36: ...ou are currently experiencing frequent lock ups you may wish to upgrade the firmware LAN Connection Problems I can t access my Broadband Router Cause The unit is not turned on There is not a network connection The computer you are using does not have a compatible IP Address Resolution Make sure your Broadband Router is turned on Make sure that there is a physical connection between your computer a...

Страница 37: ...rectly Use the Reset button located on the front of your Broadband Router to revert to the default settings I can t connect to other computers on my LAN Cause The IP Addresses of the computers are not set correctly Network cables are not connected properly Windows network settings are not set correctly Resolution Make sure that each computer has a unique IP Address If using DHCP through the Broadb...

Страница 38: ...ss their service Resolution Make sure that your DSL or Cable modem is running correctly and connected to the WAN port of the Broadband Router Make sure that the right connection type is used in the web configuration Make sure that the username and password used in the connection type is correct If using Home make sure that the computer name is input correctly Clone the MAC address using the web co...

Страница 39: ...NAT table used in the Broadband Router can fill up and stop working temporarily Try using the DMZ host feature while connecting to game servers and then disabling DMZ while playing the game Turn the Broadband Router off and then on again to reset the NAT table Make sure that the correct ports have been opened in order for your specific game to operate correctly behind a firewall Consult your game ...

Страница 40: ...main Suffix address should appear similar to this dlink occa home com Find the Domain Suffix on your invoice or call your Internet Service Provider ISP to obtain it I can t connect to AOL Cause Your AOL software is not set correctly to use the Broadband Router Resolution Use your AOL software to change the location information to use TCP IP in the Network field Leave the phone number blank Save yo...

Страница 41: ...efault SSID and Channel that the Wireless Broadband Router uses is default and 6 respectively Make sure that your computer is within range and free from any strong electrical devices that may cause interference Refer to the section Introduction to Wireless Networking for tips to help make a good connection Check your IP Address to make sure that it is compatible with the Wireless Broadband Router ...

Страница 42: ...se 3 Wait a few seconds for the Broadband Router to reboot using default settings A Factory Reset can also be performed through the web configuration interface Follow these steps to perform a factory reset using the web configuration interface 1 Log in to the DI 711 web configuration interface 2 Click on the System Management link at the bottom of the screen 3 Click on Restore Default Settings 4 Y...

Страница 43: ... ping 192 168 0 1 which is the IP address of the Gateway in this case and hit the Enter key The following screen will be shown C ping 192 168 0 1 Pinging 192 168 0 1 with 32 bytes of data Reply from 192 168 0 1 bytes 32 time 130ms TTL 64 Reply from 192 168 0 1 bytes 32 time 10ms TTL 64 Reply from 192 168 0 1 bytes 32 time 20ms TTL 64 Reply from 192 168 0 1 bytes 32 time 10ms TTL 64 Ping statistics...

Страница 44: ... there might be a problem with your ISP or the Internet site you trying to PING is unavailable The screen shown below is an example of an unsuccessful PING C ping 192 168 0 1 Pinging 192 168 0 1 with 32 bytes of data Request timed out Request timed out Request timed out Request timed out Ping statistics for 192 168 0 1 Packets Sent 4 Received 0 Lost 4 100 loss Approximate round trip times in milli...

Страница 45: ... be used to perform similar tasks Use the following steps to use the WINIPCFG utility Click on the Start button and click Run Type winipcfg in the Open box Click OK The IP Configuration screen will be displayed The IP address will be displayed in the IP Address box If you have more than one network card make sure that the network card that you are using is displayed in the white dropdown box Make ...

Страница 46: ...Gateway portion of the TCP IP settings in your network settings Click on More Info to display additional IP information The important settings to watch for in this screen are in the Host Information box Make sure that the DNS Servers box has the correct DNS information Also check the DHCP server box to make sure that you are connected to the right DHCP server ...

Страница 47: ...SE T Ethernet IEEE 802 3u 100BASE TX Fast Ethernet ANSI IEEE 802 3 NWay auto negotiation Protocols Supported TCP IP NAT UDP PPPoE DHCP Client and Server Management Web Based Ports LAN NWay 10BASE T 100BASE TX Fast Ethernet WAN 10BASE T RS 232 DB 9 Serial ...

Страница 48: ...Point Frequency Range 5 Mbps Access Point Data Rate 11 Mbps 5 5 Mbps 2 Mbps 1 Mbps Additional details available at D Link s web site www dlink com Maximum wireless signal rate based on IEEE Standard 802 11b specifications Actual data throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower a...

Страница 49: ...AIR LINE 00800 7250 8000 INDIA D LINK INDIA Plot No 5 Kurla Bandra Complex Road Off Cst Road Santacruz E Bombay 400 098 India TEL 91 22 652 6696 FAX 91 22 652 8914 URL www dlink india com E MAIL service dlink india com ITALY D LINK ITALIA Via Nino Bonnet No 6 b 20154 Milano Italy TEL 39 02 2900 0676 FAX 39 02 2900 1723 URL www dlink it E MAIL info dlink it JAPAN D LINK JAPAN 10F 8 8 15 Nishi Gotan...

Страница 50: ...90 days after the date of original retail purchase of the Hardware If a completed Registration Card is not received by an authorized D Link Service Office within such ninety 90 day period then the Warranty Period shall be ninety 90 days from the date of purchase Product Type Warranty Period Product excluding power supplies and fans if purchased and delivered in the fifty 50 United States or the Di...

Страница 51: ...nts that the software portion of the product Software will substantially conform to D Link s then current functional specifications for the Software as set forth in the applicable documentation from the date of original delivery of the Software for a period of ninety 90 days Warranty Period if the Software is properly installed on approved hardware and operated as contemplated in its documentation...

Страница 52: ...ct within ninety 90 days after the product is purchased and or licensed The addresses telephone fax list of the nearest Authorized D Link Service Office is provided in the back of this manual FAILURE TO PROPERLY COMPLETE AND TIMELY RETURN THE REGISTRATION CARD MAY AFFECT THE WARRANTY FOR THIS PRODUCT Submitting A Claim Any claim under this limited warranty must be submitted in writing before the e...

Страница 53: ... packaged and shipped in accordance with the foregoing requirements or that is determined by D Link not to be defective or non conforming What Is Not Covered This limited warranty provided by D Link does not cover Products that have been subjected to abuse accident alteration modification tampering negligence misuse faulty installation lack of reasonable care repair or service in any way that is n...

Страница 54: ...ITED WARRANTY PROVIDED HEREIN THE ENTIRE RISK AS TO THE QUALITY SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW D LINK IS NOT LIABLE UNDER ANY CONTRACT NEGLIGENCE STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT INCONVENIENCE OR DAMAGES OF ANY CHARACTER WHETHER DIRECT ...

Страница 55: ...sts so the foregoing limitations and exclusions may not apply This limited warranty provides specific legal rights and the product owner may also have other rights which vary from state to state Trademarks Copyright 1999 D Link Corporation Contents subject to change without prior notice D Link is a registered trademark of D Link Corporation D Link Systems Inc All other trademarks belong to their r...

Страница 56: ...erencias de radio en cuyo case puede requerirse al usuario para que adopte las medidas adecuadas Attention Ceci est un produit de classe B Dans un environnement domestique ce produit pourrait causer des interférences radio auquel cas l utilisateur devrait prendre les mesures adéquates Attenzione Il presente prodotto appartiene alla classe B Se utilizzato in ambiente domestico il prodotto può causa...

Страница 57: ...ur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment in...

Страница 58: ...tp www dlink com Email support dlink com Phone 949 788 0805 option 4 If you are a customer residing outside of the United States please refer to the list of D Link locations in the Table of Contents Thank you for purchasing this product We like to receive feedback from our customers concerning our products Please take a moment to visit our web site You can register your purchase on line learn more...

Страница 59: ...tions help us to support your product 1 Where and how will the product primarily be used Home Office Travel Company Business Home Business Personal Use 2 How many employees work at installation site 1 employee 2 9 10 49 50 99 100 499 500 999 1000 or more 3 What network protocol s does your organization use XNS IPX TCP IP DECnet Others_____________________________ 4 What network operating system s ...

Страница 60: ...60 ...

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