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D-Link DCS-2802KT-EU User Manual
Section 4 - Troubleshooting
Troubleshooting
1.
How can I access my cameras remotely through the Internet?
In order to see your cameras remotely through the Internet using the mydlink app, you must register your cameras
with a mydlink account. You can do this using the free mydlink app. Please go to
Using the mydlink™ App on page 16
for more information.
2.
How do I update the firmware of my devices?
You can update your device’s firmware by using the mydlink app. For more information, please see page 20 or page 23.
3.
What do I need to do before I upgrade from the mydlink Lite app to the mydlink app?
Please refer to the app's store page for device compatibility requirements.
Note: You can use the same mydlink account to log into the mydlink app.
4.
Do I have to sign up for a new mydlink account when transferring to the mydlink app?
No, you do not need to sign up for a new mydlink account. You just have to sign in to the mydlink app using your existing
mydlink account and all your existing devices will show up in the mydlink app.
