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D-Link DAP-3315 User Manual

Section 4 - Troubleshooting

• Configure your Internet settings:

2. What can I do if I forgot my password?

If you forgot your password, you must reset your access point. Unfortunately this process will change all your settings back to

the factory defaults.

To reset the access point, locate the reset button (hole) on the rear panel of the unit. With the access point powered on, use a

paperclip to hold the button down for 10 seconds. Release the button and the access point will go through its reboot process.

Wait about 30 seconds to access the access point. The default IP address is 192.168.0.50. When logging in, the username is

Admin and leave the password box empty.

Содержание DAP-3315

Страница 1: ...User Manual Version 1 00 07 27 2018 DAP 3315 Wireless N Exterior Access Point ...

Страница 2: ...erformance 25 Wireless Resource 28 Multi SSID 30 VLAN 31 Port List 32 Add Edit VLAN 33 PVID Settings 34 Intrusion 35 Schedule 36 DHCP Server 37 Dynamic Pool Settings 37 Static Pool Settings 38 Current IP Mapping List 39 Filter 40 MAC Address ACL 40 WLAN Partition 41 View Log 42 Log Settings 43 DMZ 44 Virtual Server 45 Port Forwarding 46 Parental Control 47 IP Routing 48 Maintenance 49 Administrati...

Страница 3: ...3 D Link DAP 3315 User Manual Table of Contents Save and Activate 57 Discard Changes 58 System 59 Help 60 Troubleshooting 61 Technical Specifications 64 Antenna Pattern 67 ...

Страница 4: ...or with a different voltage rating or PoE injector than the one included with the DAP 3315 will cause damage and void the warranty for this product Package Contents DAP 3315 Wireless N Exterior Access Point Quick Installation Guide Power Over Ethernet Injector Power cord Wall Mount ...

Страница 5: ...b based Configuration Utility Requirements Computer with the following Windows Macintosh or Linux based operating system An installed Ethernet adapter Browser Requirements Internet Explorer 11 and higher Mozilla Firefox 28 and higher Google Chrome 33 and higher Apple Safari 7 and higher Windows Users Make sure you have the latest version of Java installed Visit www java com to download the latest ...

Страница 6: ...EEE 802 11n compliant meaning that it can connect and interoperate with other 802 11n compatible wirelessclientdevices TheDAP 3315isalsobackwardscompatiblewith802 11b gdevices WithitsSetupWizard theDAP 3315 ensures that you will be up and running a wireless network in just a matter of minutes The DAP 3315 features Wi Fi Protected Access WPA PSK WPA2 PSK to provide an enhanced level of security for...

Страница 7: ...liminating dead spots and weak signals Also built into the DAP 3315 is WISP mode which expands functionality for long range communications by including the ability to function as a client or repeater In WISP Repeater mode the AP wirelessly connects to a WISP Wireless Internet Service Provider AP and repeats the signal received from the WISP In this mode the AP also acts as a router for both wirele...

Страница 8: ...rs Built in High Gain Sector Antenna The DAP 3315 comes equipped with a high powered 12 dBi antenna that helps to provide better wireless coverage and increases signal strength Convenient Installation The DAP 3315 features a wall pole mount in the rear for easy setup on poles or walls Rugged Construction The DAP 3315 is built to withstand harsh environments and is compliant with theWaterproof IPx5...

Страница 9: ...connect to other networking devices 3 Reset Button Hold the reset button for at least 5 seconds to reset the device back to the factory default settings All the LEDs will turn on for 2 second and then begin the reboot process 4 Grounding Wire Connector Connects to a grounding wire 1 2 3 4 Note The DAP 3315 uses a proprietary PoE injector which is needed to function correctly Only use the included ...

Страница 10: ... WISP mode 2 Power LED A solid green light indicates the device is powered and ready 3 LAN LED A solid green light indicates the LAN port connection is OK A blinking green light indicates that the unit is transmitting data over that port 4 LAN LED PoE A solid green light indicates the LAN port PoE connection is OK A blinking green light indicates that the unit is transmitting data over that port 3...

Страница 11: ...2 11n or backward compatible 802 11g wireless network interface and is within range of the AP Clients must use the same SSID wireless network name and channel as the AP in order to connect If wireless security is enabled on the AP the client will need to enter a password to connect to the AP In Access Point mode multiple clients can connect to the AP at the same time STEP 1 Connect an Ethernet Cab...

Страница 12: ...Ethernet cable from a router switch or PC to the LAN port on the PoE Injector C Attach the power cord to connect PoE injector and plug it into an electrical outlet 1 This product uses a proprietary PoE design and can only be used with the included PoE injector STEP 2 Connect the AP to Your Network A C B POE LAN PoE Injector1 POWER IN Router or Switch Computer AP LAN PoE 1 ...

Страница 13: ... wall that is 1 5 feet thick 5 meters at a 45 degree angle appears to be almost 3 feet 1 meter thick At a 2 degree angle it looks over 42 feet 14 meters thick Position devices so that the signal will travel straight through a wall or ceiling instead of at an angle for better reception 3 Building materials make a difference A solid metal door or aluminum studs may have a negative effect on range Tr...

Страница 14: ... If you wish to change the default settings or optimise the performanceoftheDAP 3315 youmayusetheweb based configuration utility To access the configuration utility open a web browser such as Internet Explorer and enter http 192 168 0 50 Select admin and then enter your password Leave the password blank by default If you get a Page Cannot be Displayed error please refer to Troubleshooting on page ...

Страница 15: ... built in 10 100 Ethernet ports Repeater mode will extend current wireless coverage alleviating dead spots and weak signals WISPClientRoutermodeallowsforthesharingof aWISP connection using the two built in 10 100 Ethernet ports WISP Repeater mode will extend an existing WISP s network coverage area Access Point WDS with AP WDS Wireless Client Repeater WISP Client Router WISP Repeater TheDAP 3315fe...

Страница 16: ...n Access Point mode If you need help determining which operating mode the AP is currently in please see Operating Modes on page 15 Note The DAP 3315 has different configuration options depending on the current operating mode Please be aware that some screens and menus will not be present unless the AP is operating in an applicable operating mode ...

Страница 17: ...selectedto allow the DAP 3315 to choose the channel with the least amount of interference Indicates the channel setting for the DAP 3315 The Channel can be changed to fit the channel setting for an existing wireless network or to customize the wireless network If you enable AutoChannelScan thisoptionwillbegrayedout Auto20 40 Selectifyouareusingboth802 11n andnon 802 11nwirelessdevices 20MHz Select...

Страница 18: ...ct which key you want to be the active key Input up to four keys for encryption You will select one of these keys in the Key Index drop down menu Confirm the network key Click Save to commit your changes Note Hexadecimal HEX digits consist of the numbers 0 9 and the letters A F ASCII AmericanStandardCodeforInformation Interchange is a code that represents English letters using numbers ranging from...

Страница 19: ...o use both WPA and WPA2 WhenyouselectWPA Personal youmustalso selectAUTO AES orTKIPfromthedrop down menu Select the interval during which the group key will be valid The default value of 1800 is recommended Select Manual to enter your key Passphrase When you select WPA Personal please enter a Passphrase in the corresponding fields WPA Mode Cipher Type Group Key Update Passphrase Confirm Passphrase...

Страница 20: ...PA or WPA2 allows you to use both WPA and WPA2 When WPA Enterprise is selected you must also select a cipher type from the drop down menu Auto AES or TKIP Select the interval during which the group key will be valid The recommended value is 1800 Alowerintervalmayreducedatatransferrates Enter the IP address of your RADIUS server Enter the RADIUS port Enter the RADIUS secret WPA Mode Cipher Type Gro...

Страница 21: ... D Link DAP 3315 User Manual Section 3 Configuration 802 1x Authentication Enter the IP address of your RADIUS server Enter the RADIUS port Enter the RADIUS secret RADIUS Server RADIUS Port RADIUS Secret ...

Страница 22: ... connection input MAC address of another access point here Click on the Scan button to search for available wireless networks then click on the available network that you want to connect with For example if you want establish WDS link with other AP by using SSID name abcd you can type abcd onSSIDnameandclickscantofind if there has AP with SSID name as abcd SuggesttoselectWPA PersonalandWPA2Only on...

Страница 23: ...wireless LAN security can be Open System WPA Personal WPA Enterprise or 802 1x For a detailed description of the Open System parameters please go to page 18 For a detailed description of theWPA Personal parameters please go to page 19 For a detailed description of the WPA Enterprise parameters please go to page 20 For a detailed description of the 802 1x parameters please go to page 21 This page w...

Страница 24: ... Enter the IP address of the router The default IP address is 192 168 0 50 If you change the IP address once you click Save you will need to enterthenewIPaddressinyourbrowsertoget back into the configuration utility Enter the Subnet Mask The default subnet mask is 255 255 255 0 Enter the gateway IP Address for your local network Configure the IP address of the preferred DNS server Thissectionwilla...

Страница 25: ... transfer rate of wireless adapters onthewirelessLAN TheAPwilladjustthebase transfer rate depending on the base rate of the connected device This option is enabled in Mixed 802 11g and 802 11b mode The choices available are Best Up to 54 54 48 36 24 18 12 9 6 11 5 5 2 or 1 Beacons are packets sent by an access point to synchronize a wireless network Specify a value in milliseconds The default 100 ...

Страница 26: ...ween two access points where interference is a major concern For example if wireless coverage is intended for half of the area then select 50 as the option Use the drop down menu to select 100 50 25 or 12 5 SelectwhethertoEnableorDisabletheWMM functionality of the access point To effectively optimize throughput over long distance links enter a value for Acknowledgement Time Out from 1 to 372 micro...

Страница 27: ...interference from other wireless networks in your area If the channelwidthisoperatingat40MHzandthere is another wireless network s channel over lapping and causing interference the Access Point will automatically change to 20MHz Enable this option to reduce interference from other wireless networks in your area If the channel width is operating at 40MHz and there is another wireless network s chan...

Страница 28: ... number of users exceeds this value or the network utilization of this AP exceeds the percentage that has been specified the DAP 3315 will not allow clients to associate with the AP Set the maximum amount of users that are allowed access zero to 64 users to the device using the specified wireless band The default setting is 20 Use the drop down menu to select the criteria of disconnecting the wire...

Страница 29: ...datarateofwirelessclients is lower than the specified number the device disconnects the wireless clients Use the drop down menu to Enable the function When enabled the device denies the connection request from the wireless clients with the RSSI lower than the specified threshold below Set the ACL RSSI Threshold Data Rate Threshold ACL RSSI ACL RSSI Threshold ...

Страница 30: ...315 is 2 4GHz Access Point You can select up to seven multi SSIDs With the Primary SSID you have a total of eight multi SSIDs Enable or Disable SSID visibility Enabling this featurebroadcaststheSSIDacrossthenetwork thus making it visible to all network users SSID Enable Multi SSID Wireless Band Index SSID Visibility Security Priority The Multi SSID security can be Open System WPAPersonal orWPA Ent...

Страница 31: ...y packet which enters the DAP 3315 without a VLAN tag will have a VLAN tag inserted with a PVID The VLAN List tab displays the current VLANs UsetheradiobuttontotogglebetweenEnable or Disable After changing the option you will need to click on Save to add or edit VLANs To remove or modify a VLAN click on the Delete or Edit button To add a VLAN click on the Create VLAN button The current VLAN mode i...

Страница 32: ...site step configure a port on the switch for handling VLAN tagged packets as described in the IEEE 802 1Q standard Use the radio button to toggle to Enable Next go to the Add Edit VLAN tab to add or modify an item on the VLAN List tab The name of the port is displayed in this column The Tagged VID is displayed in this column The Untagged VID is displayed in this column The Port VLAN Identifier is ...

Страница 33: ...AN tab is used to configure VLANs Once you have made the desired changes click the Savebutton to let your changes take effect Use the radio button to toggle to Enable Provide a number between 1 and 4094 for the Internal VLAN Enter the VLAN to add or modify VLAN Status VLAN ID VLAN Name ...

Страница 34: ...le disable the Port VLAN Identifier Auto Assign Status as well as to configure various types of PVID settings Click the Save button to let your changes take effect UsetheradiobuttontotogglebetweenEnable and Disable UsetheradiobuttontotogglePVIDautoassign status to Enable VLAN Status PVID Auto Assign Status ...

Страница 35: ... Intrusion Protection window is used to set APs as All Valid Neighborhood Rogue and New Click the Save button to let your changes take effect 2 4GHz ThechoicesincludeAll Valid Neighbor Rogue and New Click this button to initiate a scan of the network Wireless Band AP List Detect ...

Страница 36: ...n menu to select the desired SSID This read only field indicates the current SSID in use To create a new SSID go to theWireless Settings window Basic Settings Wireless Toggle the radio button between AllWeek and Select Day s If the second option is selected check the specific days you want the rule to be effective on Check this box to have your settings apply 24 hours a day Enter the beginning hou...

Страница 37: ... the DAP 3315 is capable of acting as a DHCP server Select Enable to allow the DAP 3315 to function as a DHCP server Input the first IP address available for assignment on your network InputthelastIPaddressavailableforassignment on your network Enter the domain name of the network if applicable An example of a domain name is www dlink com The lease time is the period of time before the DHCP server...

Страница 38: ...dress and assigned MAC address Use the Static Pool Settings to assign the same IP address to a device every time you start up The IP addresses assigned in the Static Pool list must NOT be in the same IP range as the Dynamic Pool EntertheMACaddressofthedevicerequesting association here After you have assigned a static IP address to a device via its MAC address click Save the device will appear in t...

Страница 39: ...e AP and assign dynamic and static IP address pools These are IP address pools the DHCP server has assigned using the dynamic pool setting The MAC address of a device on the network that is assigned an IP address from the DHCP dynamic pool The current corresponding DHCP assigned IP address of the device The length of time that the dynamic IP address will be valid Current DHCP Dynamic Profile Bindi...

Страница 40: ...hosedeviceswith MAC addresses in the Access Control List All other devices not on the list will be rejected Select Reject to reject the devices with MAC addresses on the Access Control List All other devices not on the list will be accepted Enter each MAC address that you wish to include in your filter list and click Apply When you enter a MAC address it appears in this list Highlight a MAC addres...

Страница 41: ...he AP to be disassociated from the AP The default is Enable When disabled all data fromtheEthernettoassociatedwirelessdevices will be blocked Wireless devices can still send data to the Ethernet ThedefaultvalueisEnable whichallowsstations to intercommunicate by connecting to a target AP When disabled wireless stations cannot exchangedataonthesameMulti SSID InGuest mode wireless stations cannot exc...

Страница 42: ...rmware client associate and disassociate with AP and web login The web page holds up to 500 logs View Log The AP s embedded memory displays system and network messages including a time stamp andmessagetype Theloginformationincludes but is not limited to the following items cold start AP upgrading firmware client associate and disassociate with AP and web login The web page holds up to 500 logs ...

Страница 43: ...Address Log Type E mail Notification E mail Log Schedule EntertheIPaddressoftheserveryouwouldlike to send the DAP 2660 log to Check the box for the type of activity you want to log There are three types System Activity Wireless Activity and Notice Support Simple Mail Transfer Protocol for log schedule and periodical change key It can not support Gmail SMTP port 465 Please set to Gmail SMTP port 25...

Страница 44: ... IP address automatically using DHCP be sure to make a static reservation on the DHCP Server Static Pool Settings page sothattheIPaddressoftheDMZmachinedoes not change If the Multiple DMZ option is selected this field will be available This should be set to the external IP address that will be assigned to an internal IP address of a computer or device If the Multiple DMZ option is selected this fi...

Страница 45: ...r or device on the internal network Enter the port that you want to open for the external network Note The private and public ports are usually the same The public port is the port seen from the Internet side and the private port is the port being used by the application on the computer or device within your local network Thiswillallowyoutoopenasingleport Thisallowsacomputeror device to provide ex...

Страница 46: ...e ports to a single PC on your network Click Add to add this rule or Reset to clear settings Rule Name Local IP Type Port Range Enter a name for the rule Enter the IP address of the computer on your local network that you want to allow the incoming service to EntertheTCPand orUDPportorportsthatyou want to open Enter a single port or a range of ports Example 24 1009 3000 4000 ...

Страница 47: ...ge that you would like to filter on the local network This is normally used to prevent access to certain parts of the internal network Enter the start and end of an IP address range that you would like to filter on the destination network This is normally used to prevent access to certain parts of the external network Specify which protocol to filter Enter the specific port to filter on the local ...

Страница 48: ... or the subnet mask that will be used in the static route Selectwhetherthestaticroutewillbecontrolled by an existing gateway or if the interface on the AP should route the traffic This option becomes available if Gateway is selected Enter the gateway IP address This page will allow you to define specific routes that will be broadcasted by the AP and made available to the clients that connect to it...

Страница 49: ...ator access to specific IP ranges only EntertheIPaddressrangethattheadministrator will be allowed to log in from and then click the Add button Enter a name for the device The default name is D Link DAP 3310 Enter a description for the device and its role Enter the physical location of the device e g 72nd Floor D Link HQ Enter a user name The default is admin You can change your password by enterin...

Страница 50: ...ted click on the Open and Upload button to begin updating the firmware Please don t turn the power off while upgrading Upload specified language pack file to this AP After you have downloaded a SSL certification toyourlocaldrive click ChooseFile Selectthe certification and click Open and Upload to complete the upgrade This page allows the user to perform a firmware upgrade A Firmware upgrade is a ...

Страница 51: ...tion file Then click the Upload Settings button to transfer those settings to the access point Use this option to save the current access point configuration settings to a file on the hard disk of the computer you are using Click the Downloadbutton Youwillthenseeafiledialog where you can select a location and file name for the settings This page will allow you to upload or download a configuration...

Страница 52: ...Daylight Saving Offset and then enter a start date and an end date for daylight saving time Tomanuallysetthetime entertheYear Month Day Hour Minute and Second and then click Save Toavoidhavingtomanuallysetthetime you can also click the Copy Your Computer s Time Settings button at the bottom of the page to have the DAP 3315 automatically set the time based on the system clock of the computer being ...

Страница 53: ...which may be needed by a network administrator Displays the wireless your wireless settings such as SSID and Channel along with the current power output of the antennae data throughput and wireless security method Displays the private local IP settings for the two built in LAN ports on the access point Displayscurrentsystemutilizationoftheaccess point This page displays the current LAN wireless LA...

Страница 54: ... for clients currently connected to the DAP 3315 Displays the SSID of the client Displays the MAC address of the client Displays the wireless band that the client is connected to Displaysthetypeofauthenticationbeingused Displays the client s signal strength Displaysthestatusofthepowersavingfeature This window displays the wireless client information for clients currently connected to the DAP 3315 ...

Страница 55: ...ion Ethernet Information The DAP 3315 keeps statistics of the traffic that passes through it You can view the amount of packets that pass through the LAN and wireless portions of the network The traffic counter will reset if the access point is rebooted ...

Страница 56: ...ser Manual Section 3 Configuration WLAN Information Thiswindowdisplayswirelessnetworkstatisticsfordata throughput transmittedandreceivedframes andframe errors The traffic counter will reset if the access point is rebooted ...

Страница 57: ...tion screens it is best to use the Save button at the bottom of each screen to save not activate your configuration changes You may change settings to multiple pages before activating Onceyouarefinished clicktheConfiguration buttonlocatedatthetopofthepageandthenclickSave andActivate YoucanthenclickActivateheretoenable your changes ...

Страница 58: ... When making changes on most of the configuration screens it is best to use the Save button at the bottom of each screen to save not activate your configuration changes If you wish to discard all of the changes you have made andnotyetactivated youmayclicktheDiscard button ...

Страница 59: ...ore its settings to the factory defaults Click the Restart button to reboot the device Click the Restore button to reset all settings back to the factory defaults Please note that this will erase all settingsandchangesmadetothedevice sconfiguration Click the Clear button to clear the current Language pack running ...

Страница 60: ...D Link DAP 3315 User Manual Section 3 Configuration Help Further information and in depth help can be found anytime from the AP s online help function Scroll down the Help page for topics and explanations ...

Страница 61: ... any internet security software running on the computer Software firewalls such as Zone Alarm Black Ice Sygate Norton Personal Firewall and Windows firewall may block access to the configuration pages Check the help files included with your firewall software for more information on disabling or configuring it Configure your Internet settings Go to Start Settings Control Panel Double click the Inte...

Страница 62: ...ttings back to the factory defaults To reset the access point locate the reset button hole on the rear panel of the unit With the access point powered on use a paperclip to hold the button down for 10 seconds Release the button and the access point will go through its reboot process Wait about 30 seconds to access the access point The default IP address is 192 168 0 50 When logging in the username...

Страница 63: ...the run box type cmd and click OK At the prompt type ipconfig and press Enter This will display the IP address subnet mask and the default gateway of your adapter If the address is 0 0 0 0 check your adapter installation security settings and the settings on your router Some firewall software programs may block a DHCP request on newly installed adapters If you are connecting to a wireless network ...

Страница 64: ...mW Maximum Power Input 24V 0 5A Maximum Power Consumption 10 watts LEDs Wireless Signal Strength LED Power LAN Wireless Operating Temperature Operating 20 to 60 C 4 to 140 F Storage 20 to 85 C 4 to 185 F Humidity Operating 0 to 90 non condensing Storage 5 to 95 non condensing Safety Emissions FCC CE Dimensions L x W x H 118 x 56 x 195 mm 4 64 x 2 2 x 7 67 inches 1 Rangewillvarydependingoncountry s...

Страница 65: ... reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful...

Страница 66: ...led and operated with minimum distance 20cm between the radiator your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter The availability of some specific channels and or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination The firmware setting is not accessible by ...

Страница 67: ...67 D Link DAP 3315 User Manual Antenna Pattern Antenna Patterns Orientation H Plane E Plane 2 4 GHzWall Mounted ...

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