19
For technical support, contact the Cyta Call Centre on
132
,
select Technical Support (press 3) and then Cytanet (press 2).
Call Centre working hours:
Monday-Friday: 08:00-24:00
Weekends: 10:00-24:00
For your own convenience and faster service
Before calling the Call Centre, make sure that:
• A Cyta technician has informed you by telephone that Cyta
has completed all the necessary steps concerning your
connection
• You have connected the equipment that you have been
given in accordance with the modem - computer -
telephone line wiring scheme described in this User Guide
and you have followed the User Guide’s instructions
concerning your connection to the Internet
When you contact the Call Centre, you should be in front of
your computer.
7 Technical Support
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