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Apogee Elite/Apogee 5500/Acclaim 7000
850-1257-000, Rev. 2
Page 63 of 70
Technical Guide
Section 13
TROUBLESHOOTING
Troubleshooting
There are two types of faults the user may encounter while operating the laser system.
Operational Faults
These faults are operational errors, often caused by improper operation or state of the laser. For
example, an attempt to fire the laser without a fiber present is a fault. The operator can usually
correct this type of fault. These faults will generate a fault code that will appear on the front
display panel as shown in the following table.
Operational Fault Codes
Fault Code/Fault Description
Cause of Failure/Solution
W01:Open Interlock; Check Interlock
Check whether external interlock is open. Check
for bad electrical connection. Replace if
necessary. See
System Wiring Diagram
.
W02:No Fiber; Connect Fiber
Fiber interlock is open. Install a fiber, then press
any key to continue. Check fiber interlock
switches in cal port, replace if necessary.
W03:No Lamp Simmer; Press Standby
If lamps are not simmering in Standby Mode,
check that both lamps flicker. If not, check lamps
and simmer circuit. If lamps are simmering,
check that the ends of fiber 90 are smooth and
shiny. Verify fiber 90 is securely connected at
DR4 on Interface PCB and CR1 Simmer PCB.
W04: Reserved
W05:Low Water; Add Water
Add distilled water to fill level. If fault persists,
check for loose electrical connection and
functionality of level switches.
W06: Reserved
W07:Power Supply Warning; Press Standby
High Voltage max. not reached after three
seconds. Turn system off, then on, to test
recurrence. If still fault, replace HVPS and
recalibrate it.
W08:Power Supply Warning; Cycle Power
Turn system off, then on, to test recurrence. If
still fault, replace HVPS and recalibrate it.
W09:Power Supply Warning; Press Standby
Cap bank not charged going to READY mode.
Check for high voltage. Verify accuracy of HV
setting and read back setting.
W10: Reserved
W11:No Handpiece; Install Handpiece
No handpiece is connected.
W12:Handpiece Change Sensed
Handpiece was changed in ready or
calibration modes.
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