WARRANTY AND SERVICE
A-2
PCIe2-2712 PCI Express Gen2 Expansion System User’s Manual
Revision 1.0, Februayr 2015
The foregoing warranty and remedies are exclusive and are made in lieu of all other warranties
express or implied, either in fact or by operation of law, statutory or otherwise, including
warranties of merchantability and fitness for use. Cyclone neither assumes nor authorizes any
other person to assume for it any other liability in connection with the sale, installation or use of
its products, and Cyclone makes no warranty whatsoever for products not manufactured by
Cyclone or with respect to any non-standard products which have been subject to misuse, neglect,
accident, or have been modified by the Buyer. Cyclone shall have no liability for incidental or
consequential damages of any kind arising out of the sale, installation, or use of its products.
A.6
SERVICE POLICY
Out-of-Warranty repair will be accomplished expeditiously at a charge published on the current price
schedule plus shipping. A full description of the failure must be enclosed with the product.
Shipments arriving at Cyclone without a Return Material Authorization (RMA) number will not be
accepted and will be returned to the customer at his cost regardless of warranty status.
Return Procedures
Upon determining that repair is required, the customer must:
•
Call Cyclone Customer Support at (203) 786-5536 for a RMA number. Please have ready:
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The serial number of the board (s)
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The reason for return
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Enclose a detailed description of the failure with the failed unit in a static-shielded protective
container.
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Ship unit to: Cyclone Microsystems, 2 Mountain View Drive, Shelton, CT 06484, Attn: RMA
number
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The RMA is valid for 30 days after issue.
