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31

TROUBLESHOOTING

PROBLEM 

DISPLAYED

POSSIBLE CAUSE

SOLUTION

Output short

Output short circuit

Remove all the loads. Turn off the UPS. 

Check if UPS output and loads is short 

circuit. Ensure short circuit is removed 

before turning on again.

Over load

Over load

Check the loads and remove some non-

critical loads.
Check if some loads are failed.

Neg power fail

The load is pure inductive 

and capacitive

Remove some non-critical loads.Bypass 

supplies the load first, ensure there is no 

overload, then turn on UPS

Over temperature

Inside temperature of 

UPS is too high

Check the ventilation of UPS and the 

ambient temperature

Fan fail

Fan blocked or 

disconnected over time

Check the fan status

Back feed

Output voltage is 

returned to input

Consult dealer

DC short

Bus short

Consult dealer.

DC over

Bus over voltage

Consult dealer.

DC under

Bus under voltage

Consult dealer.

DC unbalance

Bus unbalance

Consult dealer.

DC soft fail

Bus soft start fail

Consult dealer.

Output soft fail

Output soft start fail

Consult dealer.

Output volt low

Output voltage low

Consult dealer.

Output volt high

Output voltage high

Consult dealer.

PROBLEM 

DISPLAYED

POSSIBLE CAUSE

SOLUTION

Work Mode Differ

There are different power 

strategies setting in 

parallel system

The UPS with different power strategy 

setting (Ex. one Line mode and one 

Converter mode) are forbidden to 

parallel.

Rate Power Differ

There are different UPS 

in parallel System

The UPS with different capacity (Ex. one 

XRT6-6000(L) and one XRT6-10000(L) 

are forbidden to parallel.

ECO In Para

ECO function is enabled 

in parallel system

ECO function is forbidden in parallel 

system.

Fuse Open

Input fuse break

Check the input fuse status.

Fault Indication

Содержание OLS10000ERT6UA

Страница 1: ...User s Manual O L S 6 0 0 0 E R T 6 UA OLS10000ERT6UA Cyber Power Systems Inc www cyberpower com K01 C000653 00 ...

Страница 2: ......

Страница 3: ...RIPTION 1 0 BATTERY MODULE FRONT REAR PANEL DESCRIPTION 1 BATTERY MODULE CONNECTION 1 2 ELECTRICAL INSTALLATION 1 3 POWER WIRES INSTALLATION 1 3 EPO CONNECTION 1 5 UPS SYSTEM STARTUP 1 6 OPERATION 1 7 DISPLAY PANEL 1 7 OPERATING MODES 1 8 LCD FUNCTION TREE 20 PARALLEL FUNCTION 2 6 TROUBLESHOOTING 30 BATTERY MAINTENANCE 3 3 TECHNICAL SPECIFICATIONS 34 TABLE OF CONTENTS 1 ...

Страница 4: ...ts further supply to the load by the UPS in any mode of operation should be provided in the building wiring installation An appropriate disconnect device as short circuit backup protection should be provided in the building wiring installation The equipment is powered by two sources the mains source the internal battery or the external battery source With the installation of the equipment the sum ...

Страница 5: ...k of shock Take all precautionary measures specified below and any other necessary measures when working with batteries remove all jewelry wristwatches rings and other metal objects use only tools with insulated grips and handles When changing batteries replace with the same quantity and the same type of batteries Do not attempt to dispose of batteries by burning them It could cause explosion The ...

Страница 6: ... the following items Inspect the contents upon receipt Do not turn on the unit and notify the carrier and the dealer immediately if there is any damage or lacking of some parts Box of Power Module See page 4 for details Box of Battery Module See page 5 ...

Страница 7: ...e visit www cyberpower com and go to the Software Section for free download Power Module Rackmount Rails USB Communication Cable User s manual Flat Head Screws M4X8L 8 Pan head screws M5X12L 12 Battery Cable Terminal 9 Rackmount Ears Stands Parallel Cable Plastic Washers 8 Screw Hole Dust Covers 8 Binding Head Screws M4X8L 6 M5 Nut 8 ...

Страница 8: ...dule should contain the following items Battery Module Rackmount Rails Flat Head Screws M4X8L 8 Pan Head Screws M5X12L 12 Binding Head Screws M4X8L 6 M5 Nut 8 Rackmount Ears Stands Plastic Washers 8 Screw Hole Dust Covers 12 Terminal 6 ...

Страница 9: ...on a floor or in a rackmount system Please follow the instructions below for the respective mounting methods RACKMOUNT INSTALLATION Step 1 Rackmount ears installation 1 Attach the two rackmount ears to the UPS using the provided screws M4X8L 8pcs 2 Insert dust cover into the rackmount ear screw holes that are not being used 1 2 CAUTION To prevent the risk of fire or electric shock only use the sup...

Страница 10: ...e rail assembly of your rack Secure the rail to the rear of the rack with two M5X12L screws two plastic washers and two M5 nut Tighten all screws at the front and rear of the rail Once completed perform the same steps for assembling the other rackmount rail Step 3 Install the UPS on the rack 1 Place the Power Module on a flat stable surface with the front of the unit facing toward you Secure the P...

Страница 11: ...the UPS 2 Unscrew the LCD plate gently lift the LCD module out Rotate it to the tower orientation Reinstall it for a tower configuration Attach the LCD plate and LCD module to the right panel using the provided screws 3 Rotate the LCD module to the left Re install it for a tower configuration 4 Tighten the screws to fix the left panel and the right panel 2 1 3 4 ...

Страница 12: ...ep 2 Attach the base stands 1 Tighten the screws M4X8L 8pcs of the base stands rackmount ears onto the bottom of Power module and Battery module 2 Insert dust cover into the rackmount ear screw holes that are not being used 2 1 ...

Страница 13: ...dout 3 Function Buttons 4 Intelligent Slot 5 Parallel Port 6 USB Port 7 Serial Port 8 EPO Emergency Power Off Connector 9 Terminal Block 10 Input Breaker POWER MODULE FRONT REAR PANEL DESCRIPTION Power Module front panel Power Module rear panel 1 2 4 3 6 7 9 8 5 10 ...

Страница 14: ...y qualified personnel 2 Output Connector Use this output connector to connect the Battery module and the Power module 3 Battery Input Terminal Block Use this input Terminal Block to connect the next Battery module BATTERY MODULE FRONT REAR PANEL DESCRIPTION Battery Module front panel Battery Module rear panel 1 2 3 ...

Страница 15: ... Connect the Battery Cable to the Power module and check if the polarity is correct 3 Loosen the screws to remove the Output Connector Cover of Battery module 4 Connect the Battery Cable to the Battery module Put back and secure the Terminal Block Cover with the screws BATTERY MODULE CONNECTION 1 2 3 4 ...

Страница 16: ...e out before proceeding installation and use Otherwise there are hazards of electric shock 1 It is suggested to install an external isolating device against current backfeed between mains input and Power module After the device is installed it must add a warning label with the following wording or the equivalent on the external AC contactor RISK OF VOLTAGE BACKFEED Isolate the Power module before ...

Страница 17: ...h complies with AWG Standard for the Power module input and output wirings 6 Ensure the capacity of mains power supply Do not use the wall receptacle as the input power source for the Power module as its rated current is less than the Power module s maximum input current Otherwise the receptacle may be burned and destroyed 7 The protective earth ground wire should be installed first according to t...

Страница 18: ...ption of the inductance load is large it may cause the Power module to fail easily Therefore if it is necessary to connect the inductance load such as a laser printer to the Power module the start up power should be used for calculating the capacity of the Power module EPO CONNECTION The EPO Emergency Power Off function is a feature that will immediately remove power to all connected equipment Nor...

Страница 19: ...seconds later the UPS turns into Line Mode 6 If the mains power is abnormal the UPS will transfer to Battery Mode Turn off UPS 1 Press ON OFF button for at least three seconds the UPS transfers to Standby mode and the buzzer will beep for three seconds After completing the hardware installation of the UPS you are now ready to connect the UPS and connect your equipment Attention The UPS could only ...

Страница 20: ...page which shows the UPS status summary CONTROL BUTTON FUNCTIONS NORMAL BATTERY BYPASS FAULT ESC BUTTON DESCRIPTION 1 ON OFF Press this button for one second to turn on the UPS Press this button for three seconds to turn off the UPS 2 ENTER Press this button to enter the next level menu or confirm the parameter setting value 3 ESC Press this button to cancel or return to previous LCD menu 4 UP DOW...

Страница 21: ...capacity becomes low buzzer beeps every second Prepare your equipment for shutdown is recommended Bypass Mode When the fault has occurred or Manual Bypass command has been received the UPS will transfer to bypass mode The power for the load is directly supplied from mains power and the battery operation is not available while the UPS is in bypass mode Please note that your equipment is not protect...

Страница 22: ...Once the mains power is abnormal the UPS would transfer to line mode or battery mode and the load is supplied continuously The transfer time of UPS output from ECO mode to Battery mode is less than 10ms Converter Mode In converter mode the UPS would flexibility operate with fixed output frequency 50Hz or 60Hz Once the mains power is abnormal the UPS would transfer to battery mode and the load is s...

Страница 23: ...aults ID Type Model Serial Number Rating Firmware Version Setting User Password Audio Alarm Site Wiring Fault Alarm Ambient Temperature Warning DC Start Auto Restart Automatic Overload Restart Auto Bypass Short Circuit Clearance Power Strategy Rated Output Voltage Output Frequency Bypass Voltage Low Range Bypass Voltage High Range Bypass Frequency Range ECO Voltage Range ECO Frequency Range Automa...

Страница 24: ... Displays the Output Current Freq X X Hz Displays the Output Frequency Input Parameter Volt X X V Displays the Input Voltage Freq X X Hz Displays the Input Frequency Bypass Parameter Volt X X V Displays the Bypass Voltage Freq X X Hz Displays the Bypass Frequency Power Parameter KW X X Displays the Load Watts KVA X X Displays the Load VA Bat Parameter Bat Volt X X V Displays the Battery Voltage Ca...

Страница 25: ...el system user could turn off one of UPS Enter SUB MENU CONTROL SETTING EVENTS and ID 1 Press ESC button to enter sub menu 2 Press UP and DOWN buttons to scroll through CONTROL SETTING EVENTS and ID menu 3 Press the ENTER button to enter to the selected menu CONTROL Menu 1 Select Control and press ENTER button 2 Press UP and DOWN buttons to scroll through the Control menu shown in the table below ...

Страница 26: ...mbient temperature warning Enabled Disabled Enabled DC start Enabled Disabled Enabled Auto Restart Enabled Disabled Enabled Automatic overload restart Enabled Disabled Enabled Auto Bypass Enabled Disabled Disabled Short circuit clearance Enabled Disabled Disabled Power strategy Normal ECO CVCF Normal Rated output voltage 208V 220V 230V 240V 230V Output frequency 50Hz 60Hz 50Hz Bypass voltage low r...

Страница 27: ...own in the table below 3 Press ENTER button to enter the next page 4 Press UP and DOWN buttons to scroll through the event items 5 Press ENTER button to return to the previous page 6 Press ESC button to return to the sub menu ITEM DESCRIPTION DISPLAYED Event DAY HOUR MIN SEC Event Item 30 Alarm DAY HOUR MIN SEC Alarm Item 30 Fault DAY HOUR MIN SEC Fault Item 30 Clear all events YES NO Clear all fa...

Страница 28: ...r the next page 4 Press UP and DOWN buttons to scroll through the ID items 5 Press ENTER button to return to the previous page 6 Press ESC button to return to the sub menu ITEM DESCRIPTION DISPLAYED Type model Displays UPS type and model name Serial Number Displays UPS serial number Rating Displays UPS rating information Firmware Version Displays UPS firmware version ...

Страница 29: ... new parallel UPS system user need to prepare input and output wires input and output breaker main maintenance bypass switch 2 Remove the cover plate of the parallel port on the UPS connect each UPS one by one with the parallel cable and re screw the parallel port cover which is supplied in the accessories 3 Please follow the POWER WIRES INSTALLATION on page 14 strictly to perform the wiring of ea...

Страница 30: ...k pL pN sL sN OUTPUT BATTERY INPUT N L pL pN sL sN OUTPUT BATTERY INPUT N L UPS1 Input Breaker UPS2 Input Breaker UPS1 Output Breaker UPS2 Output Breaker Main Maintenance Bypass Switch Main Input Breaker Main Output Breaker TO LOAD TO UTILITY UPS3 Output Breaker Maintenance Bypass for Parallel UPS3 Input Breaker Input and output terminal block wiring diagram Parallel installation diagram ...

Страница 31: ...on the output breaker of each UPS to parallel all the output of UPS together 13 Press ON OFF button of one UPS each UPS would start to turn on after turning on the UPS should work parallel in the Line mode How To Join A New UPS To A Parallel System 1 First the parallel system must be installed one main maintenance bypass switch 2 Regulate the output voltage of the new UPS separately please check i...

Страница 32: ...et the main maintenance bypass switch from UPS to BPS switch off the main output and input breaker the UPS would shut down 4 Ensure the UPS shut down totally remove the wanted UPS and reinstall the new UPS parallel system by following step 1 to 10 of How To Install A New Parallel UPS System 5 Switch on the main input breaker and the main output breaker and set the main maintenance bypass switch fr...

Страница 33: ...s running normally Charger Fail The charge fails Consult dealer Battery Over Voltage Battery voltage is higher than normal value Check if the battery quantity is correct Over Charge Battery is over charged The UPS will turn off the charger until the battery voltage is normal Amb NTC abnormal The ambient temperature is too high Check the environment ventilation Ambient NTC abnormal UPS internal fau...

Страница 34: ... dealer DC short Bus short Consult dealer DC over Bus over voltage Consult dealer DC under Bus under voltage Consult dealer DC unbalance Bus unbalance Consult dealer DC soft fail Bus soft start fail Consult dealer Output soft fail Output soft start fail Consult dealer Output volt low Output voltage low Consult dealer Output volt high Output voltage high Consult dealer PROBLEM DISPLAYED POSSIBLE CA...

Страница 35: ...ply is available Inverter not switched on Press ON OFF button to turn on UPS BATTERY LED lights up and audible alarm sounding every one beep in every four seconds Input voltage and or frequency are out of tolerance Check input power source Check the building wiring and input cable Check if the input breaker is closed Emergency supply period shorter than nominal value Batteries not fully charged ba...

Страница 36: ...nths if it has not been used for a long time In the regions of hot climates the battery should be charged and discharged every 2 months The standard charging time should be at least 12 hours Under normal conditions the battery life lasts 3 to 5 years In case if the battery is found not in good condition earlier replacement should be made Battery replacement should be performed by qualified personn...

Страница 37: ...de 105 125 Warning transfer to bypass after 1m 125 135 Warning transfer to bypass after 30s 135 150 Warning transfer to bypass after 1s 150 Transfer to bypass immediately Battery Mode 105 125 Warning transfer to bypass after 1m 125 135 Warning transfer to bypass after 30s 135 Transfer to bypass immediately Operating Environment Temperature 0 40 Humidity 20 90 non condensing Altitude 1000m Physical...

Страница 38: ......

Страница 39: ... Rd Neihu Dist Taipei City 114 Taiwan Entire contents copyright 2020 Cyber Power Systems Inc All rights reserved Reproduction in whole or in part without permission is prohibited PowerPanel Business and PowerPanel Personal are trademarks of Cyber Power Systems Inc ...

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