Copyright © 2014 CyberPower Systems, Inc.
PRODUCT REGISTRATION
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CyberPower requests that you complete and return the Warranty Registration Card enclosed with the Product or register the Product at its website
(www.cpsww.com) to establish that you are the Initial Customer of the Product, and therefore entitled coverage under the Limited Warranty and the Connected
Equipment Guarantee. (Registration is not required for coverage, but note: if you do not register your purchase, you will be required to provide proof of
purchase.)
Read the following terms and conditions carefully before using the CyberPower OL6KRT2UTFHWIO / OL6KRT2UTFHWIOR / OL10KRT2UTFHWIO /
OL10KRT2UTFHWIOR. By using the Product you consent to be bound by and become a party to the terms and conditions of this Limited Warranty and
Connected Equipment Guarantee (together referred to as this “Warranty”). If you do not agree to the terms and conditions of this Warranty, you should return
the Product for a full refund prior to using it.
Who is Providing this Warranty?
CyberPower Systems (USA), Inc. (“CyberPower”) provides this Limited Warranty.
What Does This Warranty Cover?
This warranty covers defects in materials and workmanship in the Product under normal use and conditions. It also covers equipment that was connected to
the Product and damaged because of the failure of the Product.
What is the Period of Coverage?
This warranty covers the Product for three years and connected equipment for as long as you own the Product.
Who Is Covered?
This warranty only covers the original purchaser. Coverage ends if you sell or otherwise transfer the Product.
How Do You Get Warranty Service?
1. Before contacting CyberPower, identify Your Product model number, the Purchase Date, and each item of Connected Equipment.
2. Email us at [email protected] or Call us at (877) 297-6937.
3. If your product requires warranty service you must provide a copy of your dated purchase receipt or invoice.
How Do You Open A Connected Equipment Claim?
1. Call us at (877) 297-6937 or write to us at Cyber Power Systems (USA), Inc., 4241 12th Ave. E., STE 400, Shakopee, MN 55379, or send us an e-mail
message at [email protected] for instructions, within 10 days of the occurrence.
2. When you contact CyberPower, identify the Product, the Purchase Date, and the item(s) of Connected Equipment. Have information on all applicable
insurance or other resources of recovery/payment that are available to the Initial Customer and Request a Claim Number.
3. You must provide a dated purchase receipt (or other proof of the original purchase) and provide a description of the damage to your connected equipment.
4. Pack and ship the product to CyberPower and, if requested, the item(s) of Connected Equipment, a repair cost estimate for the damage to the Connected
Equipment, and all claim forms that CyberPower provides to you. Show the Claim Number on the shipping label or include it with the product.
You must
prepay all shipping costs, you are responsible for packaging and shipment, and you must pay the cost of the repair estimate.
How Long Do I Have To Make A Claim?
All claims must be made within ten days of the occurrence.
What Will We Do To Correct Problems?
CyberPower will inspect and examine the Product.
If the Product is defective in material or workmanship, CyberPower will repair or replace it at CyberPower's expense, or, if CyberPower is unable to or decides
not to repair or replace the Product (if defective) within a reasonable time, CyberPower will refund to you the full purchase price you paid for the Product
(purchase receipt showing price paid is required).
LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARNTEE
