CPS525SL / CPS725SL
Guaranteed Uninterruptible Power System
15
claim under any applicable insurance,
other warranty, or extended warranty.
The Power Control Guarantee is
separate from the Limited Warranty,
but they are related. The Limited
Warranty does not cover Connected
Equipment, but as is explained below,
to be covered under the Power
Control Guarantee, the Connected
Equipment must have been damaged
due to a failure of the Product that is
covered by the Limited Warranty.
The Connected Equipment must have
been damaged due to a defect in
materials or workmanship of the
Product, and the Product must still be
covered by the Limited Warranty and
the Initial Customer has made a valid
claim for the Product under the
Limited Warranty.
In the event of damage to the
Connected Equipment, your exclusive
remedy and CyberPower’s sole
obligations are as follows for
Connected Equipment. If (a) the
Product purchased and owned by you
is defective in material or
workmanship under the Limited
Warranty or any applicable Implied
Warranty; (b) the Limited Warranty
requirements have been met, and; (c)
none of the limitations or exclusions
on warranty coverage apply,
CyberPower will (as CyberPower
elects, as permitted by law), repair,
replace, or pay the Agreed Damage
Amount (defined below) for, the
item(s) of your electronic equipment
directly and properly connected to the
product (the “Connected Equipment”)
if that Connected Equipment is (x)
damaged by AC power line
transients, spikes, or surges on
properly installed, grounded, and
code-compliant 120 volt power lines
in the United States and Canada, or
by transients, surges or spikes on
standard telephone equipment lines,
or Base 10/100T Ethernet lines that
are properly installed and connected
(a “Power Disturbance”) and (y) is
directly plugged into and properly
connected to a CyberPower Product
in its original condition which is
properly operated when a Power
Disturbance passes through the
CyberPower Product and (y.1)
exhausts the protection capacity of
the CyberPower Product or (y.2)
damages the CyberPower Product.
This provision sets out the only
liability of any character of
CyberPower for direct, indirect,
special, consequential, and/or
incidental damages under our Limited
Warranty, applies only to Connected
Equipment, and all such Liability is
limited to the Agreed Damage
Amount.
To make a Warranty claim for
damage to Connected Equipment
under the Power Control Guarantee,
you must do the following:
Complete and return the CyberPower
Warranty Registration Card or provide
reasonable proof (for example, a
sales receipt) that establishes you as
the Initial Customer (the original
consumer purchaser of the Product)
within ten (10) days of the event for
which you want to make a claim for
warranty service.
Call CyberPower at (952) 403-9500,
or write to CyberPower at 5555 12th
Avenue East, Suite 110, Shakopee,
MN 55379, or E-Mail CyberPower at
,
within ten (10) days of the event for
which you want to make a claim for
warranty service.
3.When you call, write or E-Mail,
identify the Product, the Purchase
Date and the item(s) of Connected
Equipment. Have information on all
applicable insurance or other
resources of recovery/payment that
are available to the Initial Customer
for the Connected Equipment and the
name of the power utility supplier for
the location of the Connected
Equipment and request Return
Material Authorization information
from CyberPower.
4. Pack and ship the Product to
CyberPower and, if requested by
CyberPower the item(s) of Connected
Equipment, a repair cost estimate for
the damage to the Connected
Equipment and/or a written statement
of how the damage occurred, as
instructed in your Return Material
Authorization. Show the Return
Material Authorization code on the
shipping label or include it with the
Product. Initial Customer shall
prepay all shipping costs and is
responsible for packaging and
shipment.
CyberPower will inspect and examine
the Product and the item(s) of
Connected Equipment (or at
CyberPower’s election, your written
statement and repair cost estimate for
those item(s)). You must return the
product for inspection.
If the Product is warranted under the
Limited Warranty and the damage to
Connected Equipment is covered by
the Power Control Guarantee,
CyberPower will (in addition to
Limited Warranty remedies for the
CyberPower Product itself) repair (or
pay the costs of repair) or replace the
Connected Equipment or, at the
option of CyberPower, as permitted
by law, pay to the Initial Customer the
“Agreed Damage Amount” (up to the
aggregate limits stated below) for all
item(s) of Initial Customer’s
Connected Equipment. The “Agreed
Damage Amount” for all items of
Initial Customer’s Connected
Equipment shall be the lesser of the
amount determined under Clause (1)
or (2) below, reduced by any amounts
described in Clause (3) below:
The fair market value of the
Connected Equipment as established
by the lower of (a) the average price
the same or similar items are being
sold for on eBay, (b) the price list of
the Boston Computer Exchange on
the date of occurrence (or if such
price list is no longer published, a
published or announced price list
reasonably selected by CyberPower),
or (c) the lowest price the Connected
Equipment can be purchased for in
the United States; or
The aggregate ceiling amount for all
Connected Equipment as set forth
below, minus:
The amount(s) of all payment you
have or are entitled to receive from
insurance, other warranties, extended
warranties, or from other sources or
persons for the Connected Equipment
or damage to such equipment so that
CyberPower’s maximum liability shall
be reduced to reflect all such other
payments or sources of recovery:
CyberPower 525SL-$50,000.00;
CyberPower 725SL-$100,000.00.
If CyberPower replaces the
Connected Equipment or pays to the
Initial Customer the Agreed Damage
Amount, the Initial Customer shall
transfer such item(s) to CyberPower
without warranty by the Initial
Customer, but free of lien or other
interest.
CONDITIONS COMMON TO THE
LIMITED WARRANTY AND THE
POWER CONTROL GUARANTEE
