In the event the adjustable bed fails to operate, investigate the
symptoms and possible solutions provided in the chart below:
1) Your Bed may be obstructed preventing smooth
operation. Remove obstructions from around &
under the bed.
2) Check that Head section has clearance from
headboard or wall.
3) Headboard may be too close the edge of the
mattresses. Verify a 1.5” (38.1mm) to 2” (50.8mm)
distance between headboard brackets and mattress.
Adjust if required.
Exclusively Designed by
ADJUSTABLE BEDZ
CUSTOM SLEEP
TO FIT YOUR LIFE
®
TM
Hand Remote LED illuminates and appears
Normal, but will not operate bed.
SOLUTION
SYMPTOM
12
The
DreamStar
World Class Adjustable Bed Base!
Troubleshooting
1) Is the power cord plugged into a working &
grounded electrical outlet?
•
NOTE:
A grounded, electrical surge protection device
is recommended (not supplied)
2) Test outlet by plugging in an appliance you know
works properly.
None of the Functions on the
Adjustable Bed will Operate.
Hand Remote Function Keys will not illuminate.
1) Re-Program the hand control (as indicated in the
Manual provided with this product, for programming
procedures).
2) Unplug the power cord. After 45 seconds, plug in to
electrical outlet. This should reset the electronic
components.
3) The Home Electrical circuit breaker may have been
tripped. Reset circuit breaker if needed.
4) Check surge protection device or electrical outlet to
insure working order. Test outlet by plugging in a
known working appliance.
Head or foot section Function Key will elevate bed,
but will not return to the horizontal (Flat) position.
1) Replace batteries in the hand remote.
2) Check that batteries are installed properly.
ALL IN ONE FILE- DREAMSTAR-NEW LAYOUT_Layout 4 8/27/15 6:01 PM Page 14
