Curtiss-Wright | EL30 Rev. H PN23942 6/14/16
15
6.1 Returning Product for Repair
STANDARD EVALUATION AND REPAIR LEADTIME:
Leadtime is dependent upon production capacity and level
of demand. Please contact the factory for current leadtime.
EXPEDITED EVALUATION LEADTIME:
An additional charge per unit can be quoted to expedite an
evaluation.
Ability to expedite is dependent upon production capacity
and level of demand. Please contact the factory for current
expedited evaluation lead time.
PROCEDURE:
Please discuss the return with Exlar Technical Support prior
to requesting an RGA number to see if it is possible to
resolve the issue prior to return.
If it is determined that an RGA number is required, please
do so by completing an online RGA request form located at
http://exlar.com/return-authorization-request/
–
International Repairs: Closely follow instructions
provided by the Exlar Returned Goods Administrator.
Failure to comply with issued instructions may result in
delays for repair and return.
Exlar requires a purchase order at the time of RGA; $750 on
warranty returns (refunded if warranty status is confirmed by
the factory), or for the desired service package charge per
unit on all non-warranty units.
