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TROUBLESHOOTING GUIDE

TG9

Water Does Not Heat At All

•  Check to see if the water level in the tank is in contact with the water level probe. If not, see 

Tank Does Not Fill

The water will not heat unless it is in contact with the probe.

•  If the water heats, but is not hot enough, see

Water Not Hot Enough

.

• If 

Ready to brew

 appears on the display, but the water is not hot, check the resistance across the leads of the 

temperature sensor. If the resistance is less than 10 k and the water is not hot, replace the temperature sensor. 
If the sensor resistance is above 10 k when the water is cool, replace the universal control module (UCM).

If 

Heating...

 appears on the display, but the water is not hot, follow the steps below. The following steps are 

performed with the rear toggle switch in the ON position.

1  Check for power across the terminals of the heating element(s). If power is being supplied, remove the wires 

and check for an open heating element.   

2  If there is no power to the element(s), trace the circuit back (using the ELECTRICAL SCHEMATIC) to the power 

DPSEUPmOEPVUXIFSFQPXFSJTMPTU*GUIFSFJTQPXFSJOUPUIFTPMJETUBUFSFMBZ T 443TCVUOPUPVUTFFUIF

following step. On units having two SSRs, be sure to check both.

3  If there is power into a SSR, but not out, check for 5 Vdc (nominal*) across the + and - pins of the SSR(s). If 

there is 5 Vdc across the + and - pins of the SSR(s), but no (or low) output voltage at a SSR output terminal, 
replace the SSR. If 5 Vdc is not being supplied from the UCM, but 

Heating...

 appears on the display, check 

the wiring from the UCM to the SSR(s). If the wiring is OK, replace the UCM.

Water Too Hot (Boiling or Excessive Steaming)

1 If 

Over Temp Sensor

 or 

Ready to Brew

 appears on the display and the water is too hot, go to 

Over Temp 

Sensor Error Message

.

2  If the display reads 

Heating

DPOTUBOUMZmSTUDIFDLUPNBLFTVSFUIBUUIFUFNQFSBUVSFTFOTPSJTBUUBDIFEUJHIUMZ

to the tank and that heat sink compound was used. A properly mounted sensor should have a resistance of 
around 7 k when the water is hot. If not, replace the sensor.

3  Check to see if the universal control module (UCM) constantly has +5 Vdc output (nominal) to the solid state 

relay (SSR), regardless of the resistance of the temperature sensor. If so, the UCM is probably bad. 

4  If the UCM is working properly, check for a shorted SSR.

Over Temp Sensor Error Message

This error message indicates that the universal control module (UCM) has detected a water overheating problem. 
The UCM is reading a water temperature in the tank above 210ºF. If the water temperature is too hot, but 

Heating...

appears on the display, see 

Water Too Hot

. Once the malfunction causing the error is corrected, the 

error message must be cleared. To reset the brewer and return to normal operation, turn the toggle switch on the 
back of the brewer to the OFF position for 5 seconds, then back on.

1  Check for 5 Vdc (nominal) across the + and - pins of the solid state relay (SSRs). If no power is applied to the 

SSR and the heating elements are always on, replace the SSR. On units having two SSRs, check both.

2  Turn off power to the brewer and allow the water tank to cool. Once cool, turn power back on while monitoring 

the voltage across the + and - pins of the SSR(s). During normal operation, the voltage should be 5 Vdc, until 
the water is hot, then drop to below 1 Vdc. The UCM should be replaced if the voltage reads 5 Vdc constantly 
even though 

Ready to brew

 or 

Over Temp Sensor

 appears on the display. 

3  If the UCM is operating normally, check for a false over-temp error caused by the temperature sensor. Check 

the resistance across the leads of the temperature sensor. If the resistance is less than 10 k when the water is 
cool, replace the temperature sensor.

G3 BREWERS WITH SSR, TROUBLESHOOTING GUIDE  

 

 

 

        120817A

IMPORTANT:

Before proceeding, make sure that the control panel temperature is adjusted to compensate 

for higher elevations. The factory setting is 200°F. Reduce the temperature setting two degrees for every 
1000 feet of elevation above 4000 feet.    

Содержание GEMSIF10A1000

Страница 1: ...USER GUIDE READ AND SAVE THESE INSTRUCTIONS NOTICE TO INSTALLER Please leave this booklet with the machine 4 5 30 5 07 3 SFW G3 Gemini IntelliFresh Series Coffee Brewing System...

Страница 2: ...2 OHFWULFDO 6FKHPDWLF 06 06 ES2 OHFWULFDO 6FKHPDWLF 06 ES3 OHFWULFDO 6FKHPDWLF 06 ES4 OHFWULFDO 6FKHPDWLF 07 07 07 6 OHFWULFDO 6FKHPDWLF 07 ES6 OHFWULFDO 6FKHPDWLF 0 ES29 OHFWULFDO 6FKHPDWLF 0 6 7URXE...

Страница 3: ...7 07 Twin 1 5 Gallon with IntelliFresh 1 PH 220 V 23 0 34 0 A 3 X 2500 W 3W G 5100 7500 W 50 60 Hz 15 0 21 0 gal hr 56 8 79 5 l hr 07 Twin 1 5 Gallon with IntelliFresh Black 1 PH 220 V 23 0 34 0 A 3 X...

Страница 4: ...ve maintenance should be performed by an authorized Wilbur Curtis service technician 5P SFEVDF UIF SJTL PG mSF PS FMFDUSJD TIPDL 0 05 PQFO UIF TFSWJDF QBOFMT 5IFSF BSF OP VTFS serviceable parts inside...

Страница 5: ...ST QQMJBODFT DBO CF VTFE CZ QFSTPOT ZFBST BOE BCPWF XJUI SFEVDFE QIZTJDBM TFOTPSZ PS NFOUBM DBQBCJMJUJFT or lack of experience and knowledge if they have been given supervision or instruction concerni...

Страница 6: ...4FF UIF SPECIFICATIONS section for the correct size The water line should also be capable of being controlled by a shut off valve Do not connect the water line to a saddle valve or needle valve SFRVJS...

Страница 7: ...n the back of the brewer 6 On dual voltage units being operated at 220 Volts nominal disconnect the existing power cable from the terminal block and remove 7 Feed the 220 Volt power cable into the bre...

Страница 8: ...3 BOE 4 3 8 PO JU BOE UIF POF CBUDI IBT POMZ 3 8 PO JU 17 Peel the protective backing off of the desired label BOE BGmY JU UP UIF GSPOU PG UIF VOJWFSTBM DPOUSPM NPEVMF UCM 18 Go to the PROGRAMMING GU...

Страница 9: ...SFBDI UIF GBDUPSZ TFU PQFSBUJOH UFNQFSBUVSF 8IFO the water has heated Ready to Brew should be on the display 20 FGPSF CSFXJOH GPS UIF mSTU UJNF EJTQFOTF P ml of hot water through the hot water faucet...

Страница 10: ...ttings see the PROGRAMMING GUIDE section When brewing starts the warmer will come on Press the warmer button to turn the warmer off without turning off the brewer The brewer should be ON POmSN UIJT BU...

Страница 11: ...the warmer Auto Shut Off time and the Quality Timer are adjustable through the universal control module UCM on the brewer See the Programming Guide to change the Warmer Auto Off and Quality Timer set...

Страница 12: ...brush for hard to clean areas Rinse with clean water then dry 3 Wipe the spray head area with a cloth soaked in a mild detergent solution Rinse with a cloth soaked with clean water removing any resid...

Страница 13: ...e and drain through the faucet 8 Disassemble the faucet Unscrew the handle bonnet assembly from the top of the faucet and remove it Inspect the seat cup for wear Replace the seat cup if it is damaged...

Страница 14: ...nd all faucet and gauge parts in a sink to be sanitized Immerse them in One Pro cleaner mixed at a ratio of 1 oz 28 g per 5 gal 19 L of hot water 122 F 50 C min Allow the parts to soak for 15 minutes...

Страница 15: ...BREW button 4 Then press and release ON OFF button 2 Continue to hold down BREW button until Enter Code appears Enter 4 digit code factory default 1 2 3 4 To enter programming mode PROGRAMMING GUIDE...

Страница 16: ...wing pages some or all of them NBZ CF NPEJmFE JG ZPV DIBOHF UIF DPGGFF SFDJQF BGUFSXBSE VTJOH UIF Global Recipes Menu Press Filter Pack Select Hight Yield Select Dark Roast Select Global Recipes Selec...

Страница 17: ...OP MPOHFS GSFTI 4FF UIF INTELLIFRESH FEATURES section for a complete description of how the timer operates The factory default setting is 2 hours 0GG GPS 4 BOE 5 NPEFMT 5IF TFUUJOH SBOHF JT NJOVUFT U...

Страница 18: ...the number value Press or to choose the next number to change or choose ex and press to exit Warmer Auto Off GEMS GEMT GEMSIF GEMTIF models adjusts the length of time that elapses before the dispenser...

Страница 19: ...to indicate expired Press to save and exit Server Lockout GEMX series models only turns the lockout feature On or Off The factory default setting JT 0GG 8IFO TFU UP 0O UIF 3 8 CVUUPO JT EJTBCMFE XIFO...

Страница 20: ...se Brew Guidelines Filter pack type coffees typically extract better with the A and B pulse setting Decaffeinated coffees typically extract better with the B pulse setting High yield coffees typically...

Страница 21: ...lect Go to A Select Go to A Select Go to A Select Go to A Select Go to B Select Go to B Select Go to A Select Go to A Select Go to A Select Go to A Select Go to A Select Go to A Press Press Press Pres...

Страница 22: ...IF ROUGH IN DRAWING 011718D 30 83in 78 3cm 5 52in 14 0cm 12 78in 32 5cm 7 82in 19 9cm 11 99in 30 5cm 22 39in 56 9cm 4 00in 10 2cm 18 11in 46 0cm 0 90in 2 3cm 5 48in 13 9cm 7 82in 19 9cm 12 78in 32 5cm...

Страница 23: ...ROUGH IN DRAWINGS RD75 GEM3IF Satellite Server GEM3IF ROUGH IN DRAWING 062317NC 13 48in 34 2cm 10 28in 26 1cm 9 98in 25 3cm 11 72in 29 8cm 11 48in 29 2cm 0 27in 0 7cm 8 94in 22 7cm 8 94in 22 7cm...

Страница 24: ...34 16 30 28 GEMTIF Main Chassis Exploded View Water tank assembly see section IP26 5A 5B 26 31 23A 23B 19A 19B 41 40 40 40 20A 20B 39 22A 22B 38A 38B 9 17 21 2A 2B 3A 3B 43 4A 4B 37A 37B 8A 42 45 7A...

Страница 25: ...WC 1501 FUSE HOLDER ASSY W 5A FUSE 22A WC 102 1 2 SWITCH TOGGLE NON LIT SPST 15A 125 6A 250VAC RESISTIVE 22B WC 103 3 SWITCH TOGGLE NON LIT DPST 25A 125 250VAC RESISTIVE 23A WC 61955 1 3 COVER TOP SS...

Страница 26: ...0 30 33 GEMSIF Main Chassis Exploded View Water tanks assemblies Single voltage units see section IP31 Dual voltage units see section IP32 4A 4B 2A 2B 3A 3B 39 39 39 38 39 39 23 34 18 7A 7B 19A 19B 35...

Страница 27: ...K REMOVABLE GEMSS BLACK TEXTURE 20 WC 103 SWITCH TOGGLE NON LIT DPST 25A 125 250VAC RESISTIVE ITEM PART DESCRIPTION 21A WC 847 1 2 3 VALVE INLET 2 GPM 120V 10W GEN USE BROWN BODY 21B WC 883 4 VALVE IN...

Страница 28: ...ELEMENT HEATING 2 5KW 220V W JAM NUT SILICONE WASHERS ITEM PART DESCRIPTION 6 WC 1438 101 SENSOR TEMPERATURE TANK 7 WC 4382 GUARD SHOCK HTNG ELMNT DOUBLE 8 WC 522 THERMOSTAT HI LIMIT HEATER CONTROL D...

Страница 29: ...OR TEMPERATURE TANK 7 WC 4394 GUARD SHOCK HEATING ELEMENT FOR SINGLE HEATING ELEMENT WC 62035 Tank Assembly Parts List ITEM PART DESCRIPTION 8 WC 522 THERMOSTAT HI LIMIT HEATER CONTROL DPST 277V 40A 9...

Страница 30: ...4 GUARD SHOCK HEATING ELEMENT FOR SIN GLE HEATING ELEMENT ITEM PART DESCRIPTION 8 WC 522 THERMOSTAT HI LIMIT HEATER CONTROL DPST 277V 40A 9 WC 43055 GUARD SHOCK RESET THERMOSTAT WC 522 10 WC 37266 KIT...

Страница 31: ...ELECTRICAL SCHEMATICS ES2 GEMSIF10A1000 GEMSIF10B1000 ELECTRICAL SCHEMATIC 022717A GEMSIF10A1000 GEMSIF10B1000...

Страница 32: ...GEMSIF63A1000 ELECTRICAL SCHEMATICS ES3 GEMSIF63A1000 ELECTRICAL SCHEMATIC 022717NC...

Страница 33: ...CONE LOCK 5 NOT USED 6 INLET VALVE 7 BYPASS VALVE 8 NOT USED 9 IF WARMER 10 NOT USED 11 NOT USED 12 NOT USED 13 TANK TEMPERATURE SENSOR 14 TANK TEMPERATURE SENSOR 15 UCM GROUND 16 WATER LEVEL PROBE 1...

Страница 34: ...ELECTRICAL SCHEMATICS ES5 5 5 5 53 4 5 GEMTIF10A1000 GEMTIF10B1000...

Страница 35: ...CONE LOCK RIGHT 5 BREW CONE LOCK LEFT 6 INLET VALVE 7 BYPASS VALVE RIGHT 8 IF WARMER LEFT 9 IF WARMER RIGHT 10 BYPASS VALVE LEFT 11 NOT USED 12 NOT USED 13 TANK TEMPERATURE SENSOR 14 TANK TEMPERATURE...

Страница 36: ...TURE SENSOR 4 TANK TEMPERATURE SENSOR 5 HEATER WARMER OUT 6 HEATER WARMER OUT 7 LED 8 LED Pin Assignments Model Voltage V Amps A Wa s W Hertz Hz of Conductor Wires Phase 110 0 55 60 50 60 2 1 115 0 58...

Страница 37: ...GEM3IF 30 ELECTRICAL SCHEMATICS ES30 53 4 5...

Страница 38: ...S SFNPWFE UP BMMPX BDDFTT UP UIF WBMWF 3 3VO B CSFX DZDMF XIJMF NPOJUPSJOH UIF WPMUBHF BU UIF WBMWF DPJM UFSNJOBMT G WPMUBHF JT QSFTFOU PO UIF UFSNJOBMT ZPV TIPVME IFBS UIF WBMWF DMJDL PQFO DMPTFE BU...

Страница 39: ...UZ G UIF UBOL JT FNQUZ UIF SFTFU TXJUDI IBT QSPCBCMZ PQFOFE VQ EVF UP B MPX XBUFS MFWFM HP UP Water Tank Does Not Fill G UIFSF JT XBUFS JO UIF UBOL CVU OP QPXFS PVU QVTI JO PO UIF SFTFU TXJUDI CVUUPO...

Страница 40: ...enser Not Filled To Normal Level During Brewing IFDL UP NBLF TVSF UIBU UIF VOJWFSTBM DPOUSPM NPEVMF 6 CSFX CZQBTT BOE EJMVUJPO MFWFMT BSF TFU QSPQFSMZ 2 IFDL UP NBLF TVSF UIBU UIF nPX SBUF BOE XBUFS Q...

Страница 41: ...8BUFS MFWFM mMM FSSPS PS PWFSnPX 5IJT FSSPS NFTTBHF PDDVST XIFO UIF JOMFU WBMWF TPMFOPJE IBT CFFO PO UPP MPOH EVSJOH JOJUJBM mMM PS UBOL SFmMM 4FF UIF ERROR CODES TFDUJPO GPS UIF NBYJNVN UJNFT BMMPXFE...

Страница 42: ...tank and that heat sink compound was used A properly mounted sensor should have a resistance of around 7 k when the water is hot If not replace the sensor 3 Check to see if the universal control modul...

Страница 43: ...ed that there is no power to the satellite Make sure that power is being supplied to the IntelliFresh IF connector on the brewer when the BREW CVUUPO JT QSFTTFE 5IF WPMUBHF WBSJFT CBTFE PO UIF NPEFM T...

Страница 44: ...WKH KHDWLQJ WDQN KDV ULVHQ DERYH System Fault Messages An error message will appear on the screen in the event of a malfunction under the following conditions 1 8BUFS MFWFM PWFSnPX 5IJT FSSPS JOEJDBUF...

Страница 45: ...ical and plumbing codes Improper voltage Equipment must be installed at the voltage stated on the serial plate supplied with this equipment Improper water supply 7KLV LQFOXGHV EXW LV QRW OLPLWHG WR H...

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