CAUTION:
Make sure the grill is completely cool and unplugged before you do any
inspection, cleaning, maintenance or service work.
Problem
Potential
Cause
Solution
Grill does not work
properly
Power
Make sure the power cord is plugged in.
Verify there is power at the electrical
outlet.
Fuse
Hot Rod
Control Board
Auger Drive
Motor
Remove the control, check the fuse on
back. Replace the fuse if blown.
If both of the Draft Inducer Fanand the
Auger Driver Motor are operating, the
Hot Rod needs to be replaced. If one or
both are not operating, please contact
us.
Remove the Control Board, check the
wires and connections. Feel free to
contact us if you need help.
Locate the small fan blade on the back
of the auger drive motor, turn unit on, if
the fan does not turn, it indicates the
Auger Drive Motor need to be replaced.
Fire goes out
How to start
Too much ash
SMOKE setting
Clean the ash. Refer to MAINTENANCE
& CLEANING.
Start your grill on SMOKE setting with
thelid open, after 2 minutes, close the
lid and turn to any cooking setting
desired.
TROUBLESHOOTING
19
18
Unexpected grill
temperature is
displayed
Excess or discolored
smoke
Get your new parts
External Factor
Pellets
Contact
Customer Service
to place an order
Grill temperature is influenced by
environmental factors such as high
temperature, wind and direct sun.
Place unit in shaded area. Open the
lid to reduce inside temperature.
Replace moist pellets with fresh dry
pellets.
Please state your authorized dealer,
your name, phone number, address,
Cuisinart model number, serial number
and part identification number from
the COMPONENT LIST.
Error Code from the Controller Display:
The digital control of the grill stops working when one of these error codes shown on the
controller display and need your attention !
LEr(Low Temperature Alarm )
Grill temp was below 150℉ for more than 20 minutes.
HEr(High Temperature Alarm )
Grill temp reached 550℉.
Er1
Ensure temperature probe is properly connected to controller board.
Er2
Temperature probe short circuit.
Whenever either of these alarm conditions occurs you should check to see
what caused this condition and fix the problem.
