10
▼
If you do not comply with this User Manual, the product may not work properly even if there is no malfunction. Please take the following
measures accordingly if there is a problem with the product. If there is still a problem, please contact our Customer Service Center.
Problem
Checklist
The water has a bad
taste and/or odor.
・
Was it left idle for a long time?
・
Do you need to replace the filters?
・
Please use it after draining it for about 10 minutes.
・
Replace the Filter. (Do not use a Non-Cuckoo filter.)
Water is not dispensed.
・
Is the tap water being supplied properly?
・
Have you pressed the Outflow button firmly?
・
Is the power supplied properly?
・
Do you need to replace the filters?
・
Open the Tap Water Supply Valve.
・
Check if the water supply tube is folded.
・
Check if water is cut off.
・
Have you pressed the Outflow button firmly?
・
Please check if it’s plugged in.
・
Contact our Customer Service Center for filter replacement.
It does not dispense
enough water.
・
Have you closed the Locking Valve?
・
Do you need to replace the filters?
・
Open the Locking Valve.
・
Replace the Filter. (Do not use a Non-Cuckoo filter.) (The quantity of
dispensed water varies in accordance with water pressure.)
A severe noise is made.
・
Is the floor under the product flat?
・
Does it touch any other stuff?
・
Does it become noisy after dispensing water?
・
Install the product on a flat and solid floor.
・
Make sure it does not touch anything else.
・
It’s directly connected to public water supply and ensures the water is
maintained at a certain level.
The buttons do not work
properly.
・
Did you press the Outflow button for 30 seconds or longer?
・
It is a normal operation that blocks the input of buttons when the
Outflow button is pressed for 30 seconds or longer in order to prevent
a wrong operation caused by foreign substances.
・
Take your hand off the Outflow button, and then press it again.
There are floating
substances on the water.
・
Do you need to replace the filters?
・
Replace the Filter. (Do not use a Non-Cuckoo filter.)
Water is leaking from the
purifier.
・
Isn't your home or the external environment humid?
・
Is the assembled (connecting) part defective?
・
If the cold parts inside the Water Purifier meets humidity, dews can be
made, just as water drops are made on a cup with water.
・
Close the Tap Water Supply Valve and unplug the product. After that,
contact our Customer Service Center for a service.
While the device is
dispensing water, the GREEN
LED of the faucet is not
illuminated.
・
Isn't the Faucet Lighting function turned off?
・
Please turn on the Faucet Lighting function.
(Please refer to page 16 for how to set the function.)
Please check before asking for Support.
Asking for Repairs
It may not work properly due to worn out components that were continuously exposed to heat, moisture, dust and other pollutants.
If any of these symptoms occurs,
▼
Please stop using the product.
- Search for a Customer Service Center near you at www.cuckooworld.com.
❶
“Please check before asking for repairs.”
❷
You can feel electricity when you touch the product with your hands;
❸
Other disorders or malfunctions occur,
Recommendation
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