CT Asia Robotics Dinsow mini Elderly Companion Скачать руководство пользователя страница 120

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1. The robot is not following an elderly’s movement Check on

the status light located at the robot’s chest

- In case of the status light is active but the robot doesn’t follow

elderly’s movement. Shut it down for a while and reboot it

again. If it still not working as usual,please contact customer

service center for maintenance.

- In case of the status light is inactive, please contact customer

service center for maintenance.

2. The robot is not making any sounds while playing video files

Check on

- The video files in your smartphone if it can be played or not.

- Tap the robot screen to access to the main menu > settings >

sound and check the speaker volume if it is muted or in a low

volume or not. If the status is fully operated but still cannot

making any sounds while playing video files, please contact

customer service center for maintenance.

3. Cannot play the video files on the robot or the video becomes

unresponsive

Check on

- Check on the video files if it has been completely uploaded to

the robot or not. If it still in an uploading process then the video

cannot be played until an uploading process is completed.

(When uploading large file, it is regularly slower than small file)

- In case of the video that previously can be played but cannot

be played in the present, then try to reboot the robot once

again.

- Check on the robot software if it is the latest version or not, if

it’s not. You need to update it first by access through settings

menu > software update.

- If you have followed the instruction above but still cannot play

a video file,please contact customer service center for

maintenance.

Troubleshooting

118

Содержание Dinsow mini Elderly Companion

Страница 1: ......

Страница 2: ...the robot with the Dinsow application on the phone 19 3 Pairing the robot with Dinsow application on the phone 32 4 Adding new caregivers by the main caregiver 37 5 The main caregiver wants to add mo...

Страница 3: ...101 8 System update 102 9 Change the language 103 10 Advance setting tools 104 11 Advance setting tools 105 12 Setting menu on Dinsow application 107 Restriction and caution in use 111 1 Restriction...

Страница 4: ...3 The purpose of using...

Страница 5: ...of an elderly especially in case that lack of caregiver who can spend the time to talk or watch an elderly for the whole time However the robot cannot be replaced for a duty or responsibility of relat...

Страница 6: ...5 Usage Capability...

Страница 7: ...rea 1 Capable of operating visual communication Relatives and caregiver can has more free time by spending less time on watching elderly because when in distance relatives and caregiver can make a cal...

Страница 8: ...condition of an elderly or patient by using Telemedicine This will help saving time when you have to take an elder to a hospital in some case In case of an elderly cannot pick up for a call or might...

Страница 9: ...erly can press a button to call caregiver in case of demand for service which can press from a button on the robot or press from a button on a portable device necklace This call cannot replace an emer...

Страница 10: ...and the robot might not work at 100 percent accuracy The robot will alert relatives or caregiver when suspect that an elderly might disappear from the room especially in case of an elderly with assis...

Страница 11: ...rom YouTube or input from a camera to Dinsow robot and can be changed as much as you want The robot has various contents menu for an elderly to choose from for example Music Karaoke Travel Moral Famil...

Страница 12: ...the screen which relatives or caregiver will be the one who set the notification when starting Dinsow application on the phone You can add a photo in the notification function to make it appeared on...

Страница 13: ...game that let elderly guess the name of a person whose picture is showed on the robot screen Which you can set questions and answers from Dinsow application on the phone An elderly will enjoy and get...

Страница 14: ...robot might not work at 100 percent accuracy In case of relatives or caregiver want to know the time when elderly wake up and about to get up from the bed you can set the watching and notification fun...

Страница 15: ...The system will immediately call out for that person and when the call has been picked up then it is ready for an elderly to communicate through the robot The caregiver can add a name and phone number...

Страница 16: ...Robot canextract blood pressure data 9 The robot can extract blood pressure data from an indicator that elderly used at home and send it to Dinsow Application on the caregiver phone 15...

Страница 17: ...aded 10 Robot can eventually be upgraded for example Add new physical therapy program any other medical program or any new application which can be downloaded from internet that Dinsow has already pre...

Страница 18: ...17 Get started...

Страница 19: ...r position Plug in the robot and press a red button located behind the robot base for 3 seconds to turn on the robot 1 Recommendation 1 The robot should be switched on for 24 hours and has always been...

Страница 20: ...2 Pair the robot with the Mini application on the phone 1 Select the language you want to use The robot will display a screen prompting to set up an Internet connection for the robot Please press the...

Страница 21: ...20 The robot will display the WiFi list Select the signal that you want to connect 4 Click the Connect button 3 Select the signal that can be used Enter WiFi password...

Страница 22: ...obot with QR Code for easy access to installation The selected WiFi signal will appear in the current network list 5 Press the Next button Signal selection Use a mobile phone to shine QR Code to acces...

Страница 23: ...In case you use Android phone go to Google Play Or search for the word Dinsow mini If you use ios phone go to the App Store Or search for the word Dinsow mini 22...

Страница 24: ...k the Next button when understanding the instructions 8 Select the sign up channel In the mobile phone When the installation is complete open the Mini Pencil application on the mobile phone Will appea...

Страница 25: ...The system will automatically link to Facebook in order to select the account that you want to apply for Use case with Facebook 1 Select Account 2 Press the register button 24...

Страница 26: ...1 Select Account 2 Press the register button The application page will display the Account information Select to access Use cases with Gmail 25...

Страница 27: ...at You bring a mobile phone with the application installed Come to scan the robot pairing After lling out the user information on the mobile phone is completed The robot screen will appear on the scre...

Страница 28: ...the elderly bar and click the Add Elderly button To enter the next step After that press the Scan Barcode button to open the camera to prepare to scan on the robot screen 10 Add elderly button elderly...

Страница 29: ...Raise the mobile phone to the same level as the android screen to scan the QR Code on the robot screen On the mobile phone will display the screen to prepare to scan the barcode 28...

Страница 30: ...bot has been paired The screen on the mobile phone will display the serial number of your robot List of elderly increase list To enter the information of the elderly 12 Select the paired serial 13 Sel...

Страница 31: ...30 14 Fill out the details about the elderly 15 Then click the Add Elderly button To collect information Complete registration on the Dinsow Mini application on mobile phones Add elder...

Страница 32: ...31 Wait a moment the robot will display the processing screen and will automatically re start to start the operation After the robot opens again Will be ready to use Display screen ready to use...

Страница 33: ...ect an elderly who you want to add more caregiver 3 Select Take Care User 2 Select Other A robot can support only 1 main user and 4 assistant caregivers which the one who can add more caregiver must b...

Страница 34: ...user on Dinsow application 5 Enter a caregiver E mail A person that want to be the caregiver need to download Dinsow application on his phone install and register to be a user first to be added as a c...

Страница 35: ...7 Tap this button to add 8 The detail of a new invited caregiver will located at waiting for confirmation area 34...

Страница 36: ...When the caregiver who has been invited opens Dinsow application he she will find a notification 1 Tap to look at the notification 2 Select an elderly 35...

Страница 37: ...pt or refuse an invitation 4 The caregiver can see a detail of an elderly see the notication add video contents and make a video call to visual communicate with an elderly but cannot add a notication...

Страница 38: ...obot in care The main user can has more than 1 robot elderly in carewhich requires only 1 Dinsow application on a phone and you can use the same email to control them by following an instruction of Ho...

Страница 39: ...Suggestion menu on the robot 5 Call for service button On Off Switch Plug USB Port USB Port Touch Screen Speaker Video Camera Microphone Sensor 38...

Страница 40: ...This is the main screen of Dinsow robot touch to direct to menu screen Next menu Media Home tap to go back to main menu screen Travel Moral Call out Main screen of Dinsow robot Menu page 1 39...

Страница 41: ...Back to previous menu Family Photo Gallery Karaoke Exercise Comedy 40 Menu page 2 Menu page 3 Health Record Game Settings Home tap to go back to main menu screen...

Страница 42: ...Back to previous menu Menu page 4...

Страница 43: ...d into 3 main screens as you can see here Use to setting an application user prole Use to accept or refuse an invitation to be the caregiver The name of an elderly Use to see any notication that has b...

Страница 44: ...otification Video Call to operate visual communication Elderly name Elderly picture Show the status of line adjustment if it is ready or not Contents to manage contents Others to manage other function...

Страница 45: ...43 Instruction on usage of functions...

Страница 46: ...the screen will redirect you to Elderly screen which show the name of selected elderly at a blue tab 1 Select elderly menu 2 Select an elderly Select video call 44 When you want to call elderly for v...

Страница 47: ...ant to control the camera angle tap on the arrow at your choice If you want to end a call tap to end a call 45 3 Select the button Video Call he system will make a contact to an elderly through the ro...

Страница 48: ...device necklace if any From Dinsow application on the phone will show this page 1 Select Alert menu 1 Tap the button to call for service Number of notifications 2 Select an elderly who you want to see...

Страница 49: ...e If you want to make a visualcommunication tap the button to make a video call with an elderly An information about the call willbe appeared If you want to control the camera angle tap on the arrow a...

Страница 50: ...pect that elderly might leave from the room especially in case of elderly with Alzheimer s disease that could losing direction and might leave the house while unnoticed by the caregiver 2 Select an el...

Страница 51: ...If you want to control the camera angle tap on the arrow at your choice If you want to end a call tap to end a call If you want to make a visual communication tap the button to make a video call with...

Страница 52: ...has many content menu for elderly to select from their choice for example Music Karaoke Moral Family picture Exercise Comedy 2 Select a content that you want to play 1 Select a menu that you want to...

Страница 53: ...video OK NO 6 If you want to delete a video tap on the video screen for 3 seconds then a confirmation window will be appeared for you to confirm 5 Swipe to control playing video 4 Tap to increase or d...

Страница 54: ...sow mini robot are video contents YouTube links and pictures which relatives can send the content from the phone through the robot by follow this instruction 1 Select an elderly 2 Select a content 3 S...

Страница 55: ...53 4 Tap to add a content 5 Select a category which the system support these type of file Link YouTube Picture jpg png bmp Video mp4 avi mov Music wave mp3 wav...

Страница 56: ...5 1 In case that you want to add a new content by using YouTube link open the YouTube page through the phone first 54 5 1 1 Tap share 5 1 2 Tap copy link...

Страница 57: ...5 1 4 Tap save 5 1 3 Paste the link here The time that the file will be sent to the robot depends on the filesize 55...

Страница 58: ...56 5 2 In case that you want to add a picture video or music which is in the phone For video file in this example 5 2 1 Select a type of content 5 2 2 Select a file...

Страница 59: ...ll automatically take the content to be displayed at the robot screen in the chosen category in time order 57 Tap to go to the next page The time that the file will be sent to the robot depends on the...

Страница 60: ...If you want to delete the content that is already in Dinsow applica tion on the phone follow this instruction 1 Select an elderly 2 Select a content 3 Select a category 58...

Страница 61: ...59 5 Select Delete the content will automati cally be deleted on both the phone and the robot 4 Tap and hold for a content that you want to delete...

Страница 62: ...been taken When it s time of the alarm that has been set the robot will notify by saying It s time to take medicine with displaying a clock and notification for taking medicine to an elderly 1 Elderl...

Страница 63: ...can add more elderly to care by follow an instruction in section 5 Dinsow application on the phone can set for the medicine taking notification by follow this instruction 1 Select elderly menu 2 Sele...

Страница 64: ...off A detail of notification 6 Tap save to save the notification 5 Fill in detail which consists of Medicine picture Medicine name The number of medicine The number of medicine to take per time the q...

Страница 65: ...The detail of medicine for notification The status of notification 63...

Страница 66: ...w robot has a brain exercise game to assist Alzheimer s disease called Who s that which is the game that let an elderly guess the name of the person from the picture 1 Tap games 2 Tap to start the gam...

Страница 67: ...3 Select an answer Tap to close if you want to quit the game The program will tell how much of correct answer 4 Tap continue to continue the game 5 Tap to see the result of played 65...

Страница 68: ...Tap continue to continue the game Result of played 66...

Страница 69: ...an 1 person You can add more elderly to care by follow an instruction in section 5 1 Select elderly menu 3 Select others 4 Select games You can add new questions in Who s that game through Dinsow appl...

Страница 70: ...ch can add maxi mum 3 choices per question 5 Tap to add question Previous questions 6 Tap save to save the question User can create new questions and answers of the game without limitation Choose the...

Страница 71: ...ing and notifi cation function of Dinsow robot which will send a notification to Dinsow application on the phone as usual From Dinsow application on the phone will display this screen 1 Select applica...

Страница 72: ...to make a video call with elderly Call history will be displayed 3 Picture and sound will be displayed and ready to communicate If you want to control the camera angle tap on the arrow at your choice...

Страница 73: ...setting 6 The Set button is for setting 4 Tap to set the wake up line Set Annotation Setting can be applied only when elderly is in bed or sit position for a long time might be on the bed chair or whe...

Страница 74: ...ser must prepare a sim card to use with an air card which is included in the robot box to call out if the sim card is not working or wrongly insert to the robot then the call cannot be made 8 Elderly...

Страница 75: ...3 The robot is calling out 00 01 4 When you want to end a call tap to end a call 73 Calling out please wait...

Страница 76: ...74 Caregiver can add more contacts through Dinsow application on the phone by follow this instruction 1 Select an elderly 2 Select others 3 Select contacts...

Страница 77: ...add contact Contact List 5 Edit details of contact Picture Name Surname Phone number 6 Tap save to confirm adding contact then system will automatically transfer contact data to be displayed on the r...

Страница 78: ...others 3 Select general notification 76 For setting any other notification for elderly with Dinsow mini robot for example notification for chanting or program Dinsow mini robot to greet elderly you c...

Страница 79: ...77 4 tap to add notification Go to general notification age you can see an empty page without any file record 5 Tap to set the alarm Setting for sound recording...

Страница 80: ...sound of system the alarm sound which the user had recorded alarm by using video which the user had recorded 9 Add a notification topic 6 Set the alarm for notification 7 Tap accept when finish setti...

Страница 81: ...m default alarm sound 2 Select the notification format Let s pray Do you want to listen to the music Wanna play a game with me It s time to exercise Good morning Good night 1 Tap an arrow to select an...

Страница 82: ...80 4 Select a content 3 Tap to setting...

Страница 83: ...Tap to remove a video 6 Tap to remove a video 5 Select a video 81...

Страница 84: ...alarm sound which the user had recorded 3 Tap to play sound before saving 4 Tap to save the notification Select a recorded sound 2 Tap to record sound In case of user already has a record sound file...

Страница 85: ...y by using video which the user had recorded 3 Tap to play video before saving 4 Tap to save the notification 1 Select a recorded video 2 Tap to record video In case of already has a recorded video fi...

Страница 86: ...O then system will display saved notifications The list of saved notification To remove a notification tap and hold at a notification then the screen will displayed this message tap accept to remove...

Страница 87: ...1 tap health data Health data How to use health data The robot screen will display menu Blood pressure Heart rate ratio 85 10 2 Tap to see any data...

Страница 88: ...86 3 the screen will require you to pair gadgets 4 thescreen will require you to pair gadgets tap to pair...

Страница 89: ...automatically send heart rate ratio to be displayed on the robot screen 5 Setting an additional gadget 6 When finish setting tap back to heart rate ratio indicating process The result of heart rate ra...

Страница 90: ...giver nurse perform a blood pressure test by using a gadget when finish testing plug in the USB link into Sphygmomanometer and connect with USB port of the robot the robot will take a data from the ga...

Страница 91: ...89 1 Select an elderly 2 Select others 3 Select health data Heart rate test on the phone...

Страница 92: ...90 5 Show the result of test 4 Select heart rate ratio...

Страница 93: ...91 Blood Pressure test on the phone 1 Select an elderly 2 Select others 3 Select health data...

Страница 94: ...92 4 Select Blood pressure 5 Show the result of test...

Страница 95: ...93 Settings...

Страница 96: ...The user can set the function of the robot up to their desire by go to settings and follow this instruction Tap an arrow to go to menu page 3 Select Settings menu 94 Setting on the robot s interface 1...

Страница 97: ...he robot Volume Icrease d crease the sound level of speaker and microphone Elderly profile to see the profile ofan elderly who use the robot Reset reset to default System update for updating the robot...

Страница 98: ...Adjust the volume level of speaker 3 Adjust the volume level of microphone In case of elderly feel that the sound is too loud or too low the user can adjust the volume level as their choice 96 Adjust...

Страница 99: ...ble the screen saver function For reducing screen usage when the time has reached a duration of screensaver the screen will automatically shut down but when you touch the screen once again the screen...

Страница 100: ...The name and picture of elderly 1 Select elderly profile If you want to know which elderly that the robot has been taking care of you can see the information from this menu 98 Elderly profile 4...

Страница 101: ...1 Tap Time Date Menu 2 Set date time To set date time of the robot the default setting is depends on international time zone 99 Adjusting date time 5...

Страница 102: ...the connection of Wi Fi and the robot For the first time when the user choose a Wi Fi network the robot will remember and for the next time that the robot is turned on It will automa tically connect w...

Страница 103: ...Reset menu 2 Tap to reset the robot When resetting the robot all the data that is already in the robot memory will be deleted which are call history content data and any other settings 101 Reset the r...

Страница 104: ...2 Select an update Tap to refresh Tap to update all Tap to update 1 Tap System update If there are any editing or improvement caregiver need to always update the robot system 102 System update 8...

Страница 105: ...2 Select language 1 Tap language For changing the language of the robot currently the language which available to changed are Thai English and Japanese 103 Change the language 9...

Страница 106: ...ngs is only reserved for the authorized person Testing tools for the authorized person 104 This tools are forservice officer or experienced user to use solving any problems that occurred on the robot...

Страница 107: ...profile through Dinsow application on the phone which the data will be saved in the system for any other use 1 Select an elderly 3 Select elderly profile 2 Select others 105 Setting for the elderly p...

Страница 108: ...5 Tap to save data 106 4 Add detail of an elderly in the profile Picture of elderly Name Surname Date of Birth Sex Phone number Address Congenital disease Drug allergy Name and picture of elderly...

Страница 109: ...t settings 12 Application 1 2 3 4 Personal Profile Application user can edit a personal profile detail name surname E mail Date of birth Sex Phone number Address 1 107 Setting menu on Dinsow applicati...

Страница 110: ...tification notification notification in application notification sound in application notification vibration in application 2 AboutDinsow mini For the detail of connected robot consists of Current ver...

Страница 111: ...Log out The user can log out by tap log out 4 109...

Страница 112: ...110...

Страница 113: ...111 Restriction and caution in use...

Страница 114: ...require to check for the tools and inter net signal from service providers that it is ready to use all the time 5 Do not lift the robot by its head because it might cause damage the robot must be lif...

Страница 115: ...type of plug to use with any electrical outlet ADAPTOR output input 100 240 V 1 5 A 50 60Hz ADAPTOR 19V 3 43A 65W 113 14 To change and dispose the battery do not do it on your own Please contact to th...

Страница 116: ...w application on the phone that it suspectsmising elderly 2 The notification from call for service button is designed for an elderly to easily use to contact with his her relativesor caregiver Cannot...

Страница 117: ...ues and having health problems that need to take a medicine in emergency time which in that case caregiver is required 5 The robot is designed to watch an elderly by his her body and appearance If the...

Страница 118: ...92 116...

Страница 119: ...117 Troubleshooting...

Страница 120: ...s fully operated but still cannot making any sounds while playing video files please contact customer service center for maintenance 3 Cannot play the video files on the robot or the video becomes unr...

Страница 121: ...ted or in a low volume or not If the microphone status is fully operated but still cannot hear the robot say Yes Sir please contact customer service center for maintenance In case of the status light...

Страница 122: ...urn on the robot once again If you have followed the instruction above and still cannot turn on the robot please contact customer service center for maintenance 9 Cannot turn off the robot Check on Pr...

Страница 123: ...121 Maintenance...

Страница 124: ...channel when find dust around that area Maintenance 4 If you know that the dust or something else hasblocked the sensor channel Use the blower rubber to blow it off and clean it Do not use vacuum or b...

Страница 125: ...124...

Страница 126: ...125 General Information...

Страница 127: ...lderly and help notify to do various activities furthermore the robot will help lighten the staff responsibilities in part of leading elderly to do activities when elderly wake up or alert when suspec...

Страница 128: ...Camera Stereo Speaker Microphone Size Length 240 mm Width 170 mm High 350 mm Weight 3 125 kg Required application Dinsow mini Screen 8 HD Touchscreen Communications Adapter Electricity Video Call Voic...

Страница 129: ...26 3311 Customer service press 2 E mail service dinsow com Website www dinsow com Address 1635 1637 Pattanakarnroad SuanLuangDistrict SuanLuang Area Bangkok 10250 Office hours 9 00 18 00 pm except Sat...

Страница 130: ...Contact...

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