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CSS Laboratories
Section 3 – Maintenance and Troubleshooting
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MEMORY PROBLEMS
HANDLING
The amount of memory displayed by the operating system
is less than the memory installed.
1.
Make sure that the DIMMs are properly installed and
seated in their slots. You’ll have to open the system
case to do this. See
Installing and Removing Memory
for information and procedures.
2.
Make sure that the installed memory is the correct
type for the system, or if you have more than one
memory module installed, that all modules are
compatible. See
Memory Guidelines
for more
information.
If this is all correct, the operating system provides an array
of troubleshooters and diagnostics to help you identify the
problem. In Windows operating systems, this utility can be
accessed through Windows Help.
PORT OR PERIPHERAL DEVICE PROBLEMS
HANDLING
The parallel port doesn’t work or isn’t recognized by the
system.
1.
The parallel port is mounted on the SBP-205. Check
the BIOS setting to see if it has been disabled.
2.
Open the system case and make sure that the parallel
port data cable and power connector are properly
seated in their slots on the SBP-205. Refer to
Connectors to make sure it’s in the right slot.
3.
Use the system utilities troubleshooting steps to make
sure that the port has a unique I/O address and that it
is not in conflict with any other devices.
If the problem persists, have the system serviced.
The number of serial and parallel ports displayed is less
than the number installed.
1.
Make sure that the port has not been disabled in the
BIOS CMOS.
2.
Use the system utilities to make sure that each port has
a unique I/O address and that none are in conflict with
any other devices.
3.
Make sure that the internal port connectors are
properly seated in the proper slot on the SBP-205.
Refer to
Connectors
to make sure each is connected to
the correct slot.
If the problem persists, have the system serviced.
A serial or parallel device doesn’t work. This includes
printers and any other devices that connect to serial or
parallel ports.
Make sure that the ports are functioning, as in the above
section of this table. Make sure that the device is properly
connected to the port, is turned on, and that the driver(s)
are properly installed.
If the problem persists, and the ports are functioning
properly, have the device serviced or replaced.
Содержание SBP-205
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