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Crystal Vision

Trouble shooting

Indigo 4 User Manual R1.7

09/08/2012

Why has Statesman serial communication failed?

Check that the appropriate cabling is connected correctly and is intact

Check that the 422/TCP panel switch is in the RS422 position

Why doesn't the switch on the front panel that sets the slot address work?

Changing this switch only takes effect the next time the front panel is powered up

Содержание Indigo 4

Страница 1: ...on Technology Park Station Road East Whittlesford Cambridge CB22 4WL England E mail sales crystalvision tv Website www crystalvision tv Tel 44 0 1223 497049 Fax 44 0 1223 497059 Indigo 4 4U frames Includes Indigo 4 and 4SE ...

Страница 2: ... 1 0 amp from the lower frame 11 Power supply relay connections 12 RJ45 422 Bus IO connector 13 RJ45 422 control input connector 13 2 3 Terminating the RS422 Statesman chain 13 2 4 Setting frame address 14 2 5 Ethernet control 15 Board settings 16 Piano Switch 17 2 6 Setting up and connecting 18 Changing the IP Address 18 Adding a frame serial number 21 2 7 Installing Crystal Vision modules 23 Mod...

Страница 3: ...put fuses 38 Software upgrades 39 3 2 Frequently asked questions 40 4 Appendix 42 Module addresses and node numbers 42 5 Specification 43 Revision 2 Ethernet control information added 02 01 07 Revision 3 PSU 160i information added 01 03 07 Revision 4 Note added to Bus IO table page 13 29 08 08 Revision 5 Updated information regarding the PS 55i replaced by the PS 80i PSU 75i and PSU 150i both supe...

Страница 4: ...t capability This manual covers Indigo 4 with passive front panel Indigo 4SE Ethernet capable Statesman enabled with active panel no controls or display The frames provide configurable rear connections and the facility for a maximum of three separate plug in power supplies This allows a dual supply facility for redundancy and continued operation in the event of a power supply failure A hinged fron...

Страница 5: ...ack to quiet mode when the frame temperature again falls below 42 C In Maximum cooling mode all four fans never run below near maximum speed Fan speed increases to maximum at high frame temperature This mode is ideal for equipment bays where noise is not a concern Only one fan in each of the upper and lower frames is essential in normal operation If one of the fans should fail the closed frame can...

Страница 6: ... upper power supply lower power supply and frame temperature If a PSU is not fitted the corresponding LED will not illuminate A Comms LED monitors external RS422 activity and will flash amber when there is external communications with the frame Statesman users will be able to remotely monitor frame temperature and fan speed ...

Страница 7: ...r circulation available at the front The left and right ventilation grilles must not be obstructed EMC To comply with EMC regulations the following guide lines should be observed Do not operate this unit for extended periods with the front panel open Do not use the frame unless all the rear connector positions are filled either with Crystal Vision Rear Modules or with Crystal Vision blanking plate...

Страница 8: ...s Mount in the rack and secure via the rack ears Allow adequate space for the fan intakes at the front and the exhaust through the left and right sides Note The upper and lower sections of the frame are able to operate normally with only one of the fans in action If one of the fans should fail the closed frame can still operate indefinitely with an ambient temperature of 40 C It is also possible t...

Страница 9: ...o pinout tables RS422 in bus RS422 control using CAT 5 cabling Refer to pinout tables Ethernet Ethernet control using CAT 5 cabling Refer to pinout tables All frame connectors are grouped together behind the PSU modules at the rear of the frame Connecting mains cables The Indigo 4 frame is powered by connecting an IEC power cord s to the upper and or lower IEC connectors depending on the number of...

Страница 10: ...Crystal Vision Installation Indigo 4 User Manual R1 7 9 09 08 2012 Indigo 4 rear connectors ...

Страница 11: ...GPI a Relay close on fault upper PSU 2 Slot 7 GPI a Relay close on fault upper mains input 6 Slot 5 GPI b Frame GND Slot 7 GPI b Frame GND 7 Slot 2 GPI a N C Slot 4 GPI a N C 8 Slot 1 GPI a N C Slot 3 GPI a N C 9 Slot 1 GPI b N C Slot 3 GPI b N C 10 Slot 10 GPI a Slot 2 GPI e Slot 12 GPI a Slot 4 GPI e 11 Slot 10 GPI b Slot 2 GPI f Slot 12 GPI b Slot 4 GPI f 12 Slot 9 GPI b Slot 9 GPI e Slot 11 GP...

Страница 12: ...ot 21 GPI f Slot 20 GPI c Slot 23 GPI f 14 Slot 18 GPI b Relay common PSU 3 Slot 20 GPI b Relay common PSU 1 15 Slot 17 GPI c 5 5V nom dc out Slot 19 GPI c N C 16 Slot 14 GPI b RX bus RS422 Slot 16 GPI b N C 17 Slot 14 GPI c TX bus RS422 Slot 16 GPI c N C 18 Slot 13 GPI c RX RS422 i p Statesman Slot 15 GPI c N C 19 Slot 22 GPI c Slot 13 GPI e Slot 24 GPI c Slot 15 GPI e 20 Slot 22 GPI d Slot 13 GP...

Страница 13: ... 5 Lower Power Supply PSU 1 Relay Connections Description pin number relay common Remote 8 pin 14 open on fault Remote 8 pin 23 close on fault Remote 8 pin 5 The PSU alarm relays are grouped in two groups PSU1 and PSU3 relays act together and similarly PSU2 and PSU4 relays act together Should an error occur in the top half of the frame say a front panel fan failure or PSU failure assuming all PSUs...

Страница 14: ...ure the GND of the two frames are connected together This will normally occur through the earth pin on the mains connector RJ45 422 control input connector Pin number Function 1 RX RS422 i p Statesman 2 RX RS422 i p Statesman 3 TX RS422 o p Statesman 4 and 5 Not used 75 Ohm resistor to GND in frame 6 TX RS422 o p Statesman 7 and 8 Not used 75 Ohm resistor to GND in frame The signals on pins 1 2 3 ...

Страница 15: ... Position Description Frame Address Normally zero This is usually the address of the frame from 0 to 15 The frame address only relates to Indigo 4S now obsolete and is normally set to zero However unique frame addresses are required in Statesman systems where multiple frames communicate with a single PC port Note Set this switch to position 0 unless multiple frames communicate with a single PC por...

Страница 16: ...ntrol Ethernet control is provided by the Indigo E series of frames This allows the Statesman PC control system or remote active control panels to control a large number of the Indigo Ethernet series frames over a local area network Statesman control over the Ethernet of Indigo frames ...

Страница 17: ...e Set this switch to position 0 unless multiple frames communicate with a single PC port in a Statesman system or if multiple control panels connect to a single frame via one multi drop cable Statesman will display the Hex switch settings 0 to E as frame addresses 1 to F Switch setting F will be displayed as frame address 10 Status LEDs These LEDs are useful for trouble shooting the network link T...

Страница 18: ...s IP address to default 10 0 0 201 Note Quiet mode is dependent on PSU and PSU fans not being in an alarm state If one of the fans should fail the closed frame can still operate indefinitely with an ambient temperature of up to 40 C Although only one of the fans is essential in normal operation a faulty fan should be replaced as soon as practical to prevent the long term stressing of the modules W...

Страница 19: ...Changing the IP Address An Ethernet enabled frame will need to have its IP address set upon installation This is made possible by setting the frame to act as a web server and then accessing an internal web page Any software upgrades can also be downloaded to the frame via this web page To access the internal web page set the frame to the default IP address by setting the default IP address switch ...

Страница 20: ...he correct frame is being viewed by first recording the Hex switch setting second line in status list this is the setting of the frame address switch Rotate this switch to something other than the number displayed Refreshing the browser will then reflect this change so verifying that the correct frame is being communicated with ...

Страница 21: ...e Network Window Once Change has been selected the Network screen will be replaced by a confirmation screen As instructed lever 4 must be returned to the up position and the front panel power cycled This can be achieved by either briefly interrupting the power to the frame or if this is not convenient removing the ribbon cable connection to the front panel Care must be taken not to bend any pins i...

Страница 22: ...ten with any series of numbers within the specified range The electronic serial number consists of three groups of numbers These groups must only contain digits with no gaps and must fall into the range of 0 127 An example would be 0 0 0 or 127 127 127 From the Status window select Serial The following box will open Serial number entry box Once the desired serial number has been entered press the ...

Страница 23: ...llation Indigo 4 User Manual R1 7 22 09 08 2012 Once a serial number has been successfully entered a confirmation dialogue is displayed The Status page will also echo the new serial number Serial number successfully added ...

Страница 24: ...connections are made through rear modules The inside of the frame can be accessed to change the modules by pulling forward the two black handles one on each side of the front panel The Indigo 4 Crystal Vision frame with front control panel open Warning Although the frame can be operated with the front panel open the frame may not meet electromagnetic compatibility EMC requirements in this conditio...

Страница 25: ... OB vehicles when travelling over rough ground Inserting modules To insert a module proceed as follows Remove the two screws holding the bracket adjacent to the slot intended for the module and keep both the screws and bracket in a safe place Insert the module into the appropriate guides and push it fully home Refit the retaining brackets if required The Indigo 4 upper frame with two modules fitte...

Страница 26: ...run the height of the frame and provide mechanical support as well as ensuring EMC compliance To access the rear connector motherboard the appropriate EMC covers and retaining brackets must be removed Fitting rear connectors To fit a rear connector proceed as follows Disconnect the mains power leads from the frame Remove the rear relevant EMC cover s at the rear of the frame by unscrewing the adja...

Страница 27: ...filled with Crystal Vision rear connectors and or EMC covers and held in place with retaining brackets before power is reapplied 2 8 Indigo power supplies The power supply module available for the Indigo 4 4U frame is the 160W rated PSU 160i The Indigo 4 will be fitted with at least two power supply modules PSU 160i top view Monitoring power supply status A signal from the each of the power suppli...

Страница 28: ... right of the lower front panel PCB must be set to one Indigo 4 front panel hardware settings PSU configuration If both power supplies are fitted the slide switch is set to position two If the switch is set to one and there are two power supplies fitted the LOWER PSU LED will flash from GREEN to OFF every two to three seconds to warn that the switch is set to one instead of two ...

Страница 29: ...emperature goes above 45 C it reverts to normal cooling until the frame temperature again falls below 42 C 1 up 2 down Max cooling mode In Maximum cooling mode all fans run at near maximum speed Fan speed increases to maximum at high frame temperature This mode is ideal for equipment bays where noise is not a concern Both down Reserved for future use Operates as normal mode with current software N...

Страница 30: ...Crystal Vision cards have their unique card location address assigned automatically older cards and frames use a node switch on each card In all of the current frames this node switch should be set to zero factory default For compatibility reasons the Home menu for each module may display the module s node number one less than its location or slot number Please refer to the Appendix to find out ho...

Страница 31: ...ual R1 7 30 09 08 2012 3 Trouble shooting Reading LED status and active display messages There are six two colour LEDs on an active or passive front panel with yellow green indicating a normal condition and red an abnormal condition The Indigo 4 LEDs ...

Страница 32: ...ration Change lower PSU 1 Lower Temp Yell Grn Red Normal operation LOWER FRAME TOO HOT Ambient temperature too high fan fault Comms Unlit Flash amber No external comms being received External comms present If a PSU is not fitted the corresponding LED will not illuminate If the front panel is open the Front Fan LED will also be unlit The Comms LED indicates external communication with the frame On ...

Страница 33: ...second and off for one second if there is no speed fan signal present on the connector SK 1 the front left hand side of the PSU This will occur when the PSU fan assembly is removed or if the PSU fan stops When the fan speed signal is present the LED is unlit The same red LED will light up continuously if levels of the power rails 5 75V or 6 0V are outside operational limits Frame diagnostics Indig...

Страница 34: ...iven position 1 y valid binary Comms from PC received by front panel 2 y binary Comms to PC transmitted from panel 3 y valid binary Comms received from boards by front panel 4 y binary Comms transmitted from panel to boards Example A frame containing boards but not connected to a PC could therefore have the display Comms mode 422 node 03 Comms status nnyy 3 1 Maintenance Warning These servicing in...

Страница 35: ...ion to the PSU and fan LEDs on the front control panel there is also a red error LED on the PSU This LED will flash slowly if there is no fan speed signal present on the fan connector SK 1 when the PSU fan assembly is removed or if the PSU fan stops The error LED will light up continuously if power rail levels are outside operational limits When the fan speed signal is present and power rails are ...

Страница 36: ...Check that the two one switch behind the control panel is set correctly for the number of PSUs installed to prevent redundant PSU warnings Fitting the fan assembly To refit the PSU fan assembly proceed as follows Offer up the fan assembly ensuring that the two lugs fit into two slots in the right hand side of the frame just in front of a plastic stop Carefully move the fan assembly into position e...

Страница 37: ...ve the PSU fan assembly as shown in the preceding section Undo the 3 way connector which is attached to three wires on the fan Remove the finger guard and fan by unscrewing the four retaining screws Replace the fan with a Crystal Vision supplied replacement part to ensure adequate cooling and continued fire protection Be sure to refit finger guards on the outer side of the mounting plate assembly ...

Страница 38: ...remove the four screws that hold the fan and fan s finger guard on a mounting plate which is on the front panel Remove the fan and finger guard completely Replace the fan with a Crystal Vision supplied replacement part to ensure adequate cooling Be sure to fit the finger guards on the outer side of the fan Reconnect the 3 way connector which is attached to three wires on the fan onto the front pan...

Страница 39: ...wdriver or similar tool gently lever out the fuse drawer from the relevant IEC connector using the tab visible at the bottom of the connector depression Remove the defective fuse and replace with either the spare fuse or with a 5A 250V time delay fuse Replace the fuse drawer and reconnect the power cords Rear connectors showing IEC mains inputs and fuse tray with main and spare fuses If a fuse blo...

Страница 40: ...powered but it is advisable to remove the two ribbon cables from the front panel PCBs prior to removing any covers or EPROM If necessary remove any protective metal shielding and keep the screws The EPROM can now be accessed and removed from its holder Fit the new EPROM ensuring it is placed the correct way round note the position of Pin 1 Replace any shielding using the screws retained Front pane...

Страница 41: ...Why do I keep getting a warning message about a power supply problem REMIND If PSU warnings persist even when no PSU fault is suspected check that the Two One PSU switch at the rear of the front panel is set correctly for the number of power supplies installed Why does the LOWER PSU LED flash from green to off This will occur if the third PSU is fitted when the Two One PSU switch at the rear of th...

Страница 42: ...ication failed Check that the appropriate cabling is connected correctly and is intact Check that the 422 TCP panel switch is in the RS422 position Why doesn t the switch on the front panel that sets the slot address work Changing this switch only takes effect the next time the front panel is powered up ...

Страница 43: ...unique node or card location address assigned automatically by the panel processor based on the slot occupied in the frame and the Upper Lower range address setting Older cards may have a special 16 position node switch for use with older frames such as the FR2 12 or FR1 6 In all of the current frames this node switch should be set to zero factory default When a card is detected by the front panel...

Страница 44: ...U 160i Module control Remote options Six control lines per module Assigned on module eg GPI or RS422 RS232 Contact open closure for any power supply or frame fault condition supply out of range or failure fan too slow or fail over heat RS485 loop system for front panel to all modules and rear connection rear connection by way of 26 pin high density D Type connector and RJ45 connector Second serial...

Страница 45: ... 09 08 2012 Frames Summary Indigo 4 4U frame without active control panel passive for up to 24 modules Indigo 4SE 4U frame Ethernet capable and Statesman enabled with no controls or display for up to 24 modules PSU 160i 160 Watt PSU for 1U 2U 4U Indigo frames ...

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