Warranty Information
Warranty Terms and Conditions.
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If uncertain about any of our Warranty Terms, please do not hesitate to contact us by e-mail or
call 1-888-291-9905
Board Warranty Overview
Cruiser SUP warranties our products sold in North America to be free of defects in either materials or
workmanship for a period of 12 months from the date of purchase.
This warranty covers only the original retail customer when the product is purchased from Cruiser SUP,
and may not be transferred. This warranty does not cover any damage that may be a result of normal
wear and tear, misuse of the product, abuse, unauthorised modification or repairs, accidents, heat,
excessive exposure to sunlight, improper handling, storage, maintenance or care, incorrect set-up,
use in commercial, rental or teaching environments, or any other irresponsible use.
Warranty for all accessories sold in North America is 60 days.
EXCLUDED FROM COVERAGE
This limited warranty excludes the following: - Boards that show impact
or abuse, damage due to heat exposure including but not limited to direct sun exposure, extended amount
of time in a car, board bag, etc. - Previous repairs - Broken boards - Boards with signs of improper care or
handling - Incidental damage - Unreasonable use
EXCESSIVE HEAT WARNING :
Do not expose your SUP board to excessive heat or sunlight when not
in use. Whenever you are not using your SUP board (either during storage or transport to/from the beach)
particular care and attention should be made to protect the board from the sun and heat. Excessive
exposure to the sun and/or heat can result in the following unavoidable and undesirable consequences
to particularly the deck pad which can become :
- Distorted in size and/or quality.
- Unstuck from the board.
- Significant fading of colour.
These undesirable consequences are not covered under Warranty as they are due to a user or storage
problem, and not related to the manufacturing or material quality of your product.
THIS WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES OF QUALITY AND
PERFORMANCE, WHETHER WRITTEN, ORAL, OR IMPLIED. ALL OTHER WARRANTIES, INCLUDING
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
ARE HEREBY DISCLAIMED. IN NO EVENT SHALL CRUISER SUP BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL, CONSEQUENTIAL, STATUTORY OR EXEMPLARY DAMAGES, WHETHER IN CONTRACT,
TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE including, without limitation, loss to property
other than this product, loss of use of said product, or other property or economic losses.
Cruiser SUP shanot be liable for contribution or indemnification, whatever the cause.
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