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SAM900 User's Manual v1.2

Appendices



77

Troubleshooting Common Problems

Hardware



Refer to “Cabling Diagrams” on page 78 to verify that your direct or modem connection
cable is configured properly.



Verify that the hardware key is in place. SAM900 will not start if the key is not found.
In addition, SAM900 will check for the key at various times during an edit/polling
session. If the key is loose, or has been removed, the program will shut down.

Note:

US Robotics Sportster



Modems are recommended for remote connections (for both

PC and ECR sites).

Software



Verify that register software and SAM900 versions are compatible. Due to changes in
program structures between various register versions, incompatibility issues may arise.

SAM4s ER 900 Series



The register port must be set for PC communication. (See Service Mode RS232C port
programming.)



A clerk must be signed on.



Verify that the port settings at the ER-900 are all default (9600 BAUD, NO PARITY, 8
DATA BITS, 1 STOP BIT) and that

SAM900

is set the same.

SAM900 Software



Create a new store by selecting

Create New

from the

Stores

menu. See "Creating a

New Store" on page 11.



Set the correct Communication Port and BAUD rate. Be sure that the BAUD rate is
identical to that set in the register port.



Only enter a phone

number here if you are using a modem to poll data.



If your PC is using any

Microsoft Windows



operating systems or any software

application that has a communications-port configured, (for example a modem,
mouse or other device) you may have to check on these settings to make sure there is
not a conflict on the same communications port.



Enter information in the

Modem Initial String

field only if you have a modem that

needs to be properly configured to communicate.



Verify that store files are uploaded in SAM900. You must Receive (Upload) information
from the ECR. Refer to "Receive Programs from ECR (Upload)" on page 43.



If problems persist, try rebooting the PC.



If you have trouble loading a program from SAM900 to a register, be sure the register
memory allocation is set large enough for each file.

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Содержание SAM4s ER-900 Series

Страница 1: ...SAM4s ER 900 Series SAM900 User s Manual Version 1 2 All specifications are subject to change without notice 2012 CRS Inc ...

Страница 2: ...YOU WITH REGARD TO THE PRODUCT S TO WHICH THIS MANUAL APPLIES IT IS A WARRANTY FROM THE ENTITY OR INDIVIDUAL FROM WHOM YOU DIRECTLY PURCHASED THE PRODUCT S SUBJECT TO THE FOREGOING UNLESS YOU ARE A DIRECT END USER CUSTOMER OF CRS INC CRS INC DOES NOT EXTEND TO YOU ANY EXPRESS WARRANTY OR ANY IMPLIED WARRANTY AND EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR USE OR FITNESS...

Страница 3: ...rolling 9 Interface Specifications 10 Menu Functions 11 Stores 11 Creating a New Store 11 Selecting the Default Store 13 Editing Store Information 14 Deleting a Store 14 Edit ECR Data 15 PLU File 16 Pinting Barcodes 20 Group 24 Tax 25 System Options 26 Print Options 27 Function Keys 28 Clerks 29 Logo Description 30 Financial Messages 31 Clerk Messages 32 Misc NLU Tare Weights Port Options Keyboard...

Страница 4: ... of Polling Time 63 Backup Poll Data Files 63 Design ER 920 ER 940 Keyboards 64 Design Generic Keyboard 65 Fix PLU File 66 Calculate Number of PLUs 66 View Memory Allocation 67 Quit 67 Appendices 68 Structure of Stores 68 File Definitions 69 SAM900 PLU File Structure 69 Structure of Polling Files 71 Sample Reports 73 Financial Report 73 Time Report 74 PLU Report 75 Clerk Report Data for One Clerk ...

Страница 5: ...e register from the PC Download bitmap images for custom pre post logos Poll reports from the register save display or print them at the PC Poll all stores or individual stores Poll unattended at a predetermined time Download preamble postamble bitmap files SAM900 converts polled reports to ASCII files ready to be used by other PC applications Requirements To use this utility you must have Pentium...

Страница 6: ...ad the SAM900 program CD into your CD drive or load via SD USB memory device 2 From the Windows Desktop double click the My Computer icon 3 Select your CD ROM drive usually drive D 4 Choose Setup The Welcome dialog displays 5 Click Next The Ready to Install dialog displays 6 Click Next The Install Directory dialog displays 7 Click Next The Select Shortcut Folder dialog displays 8 Click Next When a...

Страница 7: ...the S position 2 Enter 8 0 enter 8 1 to program the second port 8 2 for the optional third port and 8 3 for the optional fourth port and press the SUBTL key 3 Enter 5 and press the X TIME key The complete RS 232C option chart follows for your reference 4 Enter 1 the value for PC and press the CASH key 5 Repeat from step 2 for additional options you wish to program 6 Press CASH to exit the program ...

Страница 8: ... Parity 0 NONE 1 ODD 2 EVEN 3 Data Bits 0 8 BITS 1 7 ITS 4 Stop Bits 0 1 BIT 1 2 BIT 5 Device Function 0 NONE 1 PC 2 SCALE 3 Remote Journal TVS Interface 4 Remote Printer 5 Liquor Dispenser 6 Scanner 7 COIN 8 EFT Device 9 Pole Display 10 PDC 6 Initial Feeding Line KP 0 20 7 End Feeding Line KP 0 20 8 Initial Feeding Line Slip 0 20 9 Print Line On Guest Check 0 50 10 Scale Type 0 NCI 1 CAS 2 CAS Ou...

Страница 9: ...STAR TSP 200 12 Display Type 0 EPSON 1 ICD Preparing the ER 900 for Communicatons The register must be ready for communications Connect the register directly to the PC with the appropriate cable See Cabling Diagrams on page 78 The register power must be on A clerk must be signed on The register cannot be inside of a transaction The key lock can be in any position other than OFF It is not necessary...

Страница 10: ...AM900 exe 2 The SAM900 main menu screen displays YOU MUST DO THIS FIRST Before you can attempt communications or editing you must create at least one store Refer to Creating a New Store on page 11 After creating a store you must Receive Upload information from the ECR Refer to Receive Programs from ECR Upload on page 43 ...

Страница 11: ...and Keyboard You can choose a menu menu item or a command by clicking on it with your mouse Viewing Menus and Selecting Menu Items 1 Point at a menu item with your mouse 2 Point at your choice on the menu and click the left mouse button Menu Item Menu Choices ...

Страница 12: ...SAM900 User s Manual v1 2 Cascading Menus 1 The arrow indicates additional choices cascade from the first menu 2 Move the mouse pointer in the direction of the arrow to display additional choices Arrow Cascading Menu ...

Страница 13: ...rs are provided Check Boxes Click on a check box to make a selection Click the check box again to deselect the item Option Buttons Click on one of the option buttons also called radio buttons to make a selection Your previous selection will pop up when a new selection is made Scrolling Move the scroll box to select the item you wish to work with Drag the scroll box or click the scroll arrows to fi...

Страница 14: ...rface Specifications Communications Specifications Asynchronous Operation Communication Mode Half Duplex Baud Rate Select 2400 4800 9600 or 19 200 BPS Signal Level RS 232C Character Bits 8 Parity Bits None Stop Bits 1 Error Detection Data sum check ...

Страница 15: ...iting can take place Creating a New Store 1 Choose Create New from the Store menu to create a store You can create an unlimited number of stores The Create New Store dialog displays 2 Complete the Create New Store dialog according to the Store Information table on the following page 3 Click Exit to save store information ...

Страница 16: ...ownload the PLU file Deactivate This Store O Select the Deactivate This Store check box if you wish the store to be inactive Modem Time Out Value R Unless otherwise indicated the default value of 99 will be entered automatically when the store is created Modem Initial String O This field is to allow you to enter any initialization required for your modem for polling or communications Do not add th...

Страница 17: ...e drop down list box to select the working store When you have created at least one store the list box will display all stores created The working store will display in the Default Store field All editing and programming will pertain to the selected working store Default Store Drop down list box ...

Страница 18: ... page 11 to complete the Edit Store Information dialog 4 Click Exit to save store information Deleting a Store 1 Choose Delete from the Stores menu to delete the working store from you hard drive A warning dialog displays 2 Click Yes to delete the store Caution This function will erase everything that pertains to this store Use extreme caution with this function Information that is deleted cannot ...

Страница 19: ...standalone ER 900 through the register s keyboard Detailed questions about the meaning of the register options are best answered by referring to the SAM4s ER 900 Operators and Program Manual Note If you did not Upload programs from the ECR you will get a message The file does not exist if you attempt to select any of these options Note If you wish to create a program for a new store you can use th...

Страница 20: ...U file is maintained here Follow the instructions on the screen or refer to the SAM4s ER 900 Operators and Program for a complete description of your program options Choose PLU File from the Edit ECR Data menu The appropriate PLU Programming dialog box displays ...

Страница 21: ...ecessary use the scroll box to view the list of PLUs in the file Type a PLU descriptor in the Descriptor field and press ENTER or open the Descriptor drop down list box and click on the PLU you wish to edit If necessary use the scroll box to view the list of PLUs in the file With the list box open you can type the beginning letter or letters of a PLU descriptor and PLUs beginning with your entry w...

Страница 22: ...with numeric information by clicking on the field and then entering new data If you are entering price data you must use the decimal key to enter cents Edit fields with check boxes such as the PRESET field by clicking on the field to add or remove a check 4 Click Save to save changes Note For double wide characters hold down the Ctrl key type W then type the character you wish to program Descripto...

Страница 23: ...the new PLU Fill fields requiring numeric information by clicking on the field then entering data If you are entering price data you must use the decimal key Fill fields with check boxes such as the PRESET field by clicking on the field to add or remove a check 3 Click Save to save changes Note For double wide characters hold down the Ctrl key type W then type the character you wish to program Des...

Страница 24: ...h to delete the PLU 4 Click Yes to delete the PLU click No to abort the delete process Note PLUs deleted at the PC are not automatically deleted at the ECR You must run PLU reports at the ECR and then send PLUs from the PC to the ECR Pinting Barcodes A barcode feature was added to Sam900 at version 1 6 0 that enables you to print barcodes from directly from the PLU Program screen of the Sam900 app...

Страница 25: ...The settings on the General Tab adjust the size and type of barcode that will be printed 3 Select the Options Tab to change the appearance of the barcode It is recommended to leave these options on the default settings Show Text Shows PLU Code Justify Aligns PLU code to left margin Auto Check Digit Assigns a check digit Show Check Digit check digit is shown Margin Indicators Horizontal Bearers Use...

Страница 26: ... Tab to edit the font on the printed barcode Press the Change Font button to select the desired font and font size Set Barcode Margins 1 Select the Set Barcode Margins button to set the Barcode margins Barcode Margin Examples Default Margin Settings barcode print example ...

Страница 27: ...print example Print This Barcode 1 Select the Print This Barcode to open the printer dialog box 2 Select the Print button to print the barcode The barcode will print to the default printer on the PC you can also connect a label printer to your PC and print the barcode to a label ...

Страница 28: ...Edit ECR Data menu The Group Programming dialog box displays 2 The current options for each group are displayed Use the scroll box at the right to view all of the groups use the scroll box at the bottom to view all of the options for each group Edit the descriptor field by double clicking on the field then type a new descriptor Edit fields with check boxes by clicking on the field to add or remove...

Страница 29: ...he Edit ECR Data menu The appropriate Tax Rates dialog box displays 2 Enter the tax you wish to program in the Tax field or open the Tax list box and select the tax you wish to program 3 Select the type of tax Add On Table VAT from the drop down list at the Tax Type field 4 Depending upon the type of tax selected the appropriate fields will be activated Enter a percentage for Add On or VAT taxes F...

Страница 30: ...Edit ECR Data menu The appropriate System Options dialog box displays 2 The current setting for each system option is displayed Use the scroll box at the right to view all of the system options Edit fields with drop down list boxes by opening the list box and selecting from the available options Edit fields with check boxes by clicking on the field to add or remove a check 3 Click Exit to save cha...

Страница 31: ...t ECR Data menu The appropriate Print Options dialog box displays 2 The current setting for each print option is displayed Use the scroll box at the right to view all of the print options Edit fields with drop down list boxes by opening the list box and selecting from the available options Edit fields with check boxes by clicking on the field to add or remove a check 3 Click Exit to save changes a...

Страница 32: ...u can select a specific function from the table to go to that function s options 3 The options for the specific function key are displayed Make selections or changes as necessary Edit the descriptor field by clicking on the field then type a new descriptor Edit the Price Rate field by clicking on the field then entering a new price or rate whichever is appropriate Edit fields with drop down list b...

Страница 33: ...gram options 1 Choose Clerks from the Edit ECR Data menu The appropriate Clerk Programming dialog box displays 2 The selections for each clerk are displayed Make changes as needed Edit the descriptor field by double clicking on the field then type a new descriptor Edit fields with numeric information by double clicking on the field and then enter new data 3 Click Exit to save changes and return to...

Страница 34: ...n or refer to the SAM4s ER 900 Operators and Program Manual for a complete description of your program options 1 Choose Logo Descriptor from the Edit ECR Data menu The appropriate Logo Programming dialog box displays 2 Use the scroll box at the right of the screen to view all of the logo descriptor fields 3 Edit the descriptor fields by double clicking on the field then type a new descriptor 4 Cli...

Страница 35: ...rs and Program for a complete description of your program options 1 Choose Financial Messages from the Edit ECR Data menu The appropriate Financial Messages dialog box displays 2 Use the scroll box at the right of the screen to view all of the descriptor fields 3 Edit the descriptor fields by double clicking on the field then type a new descriptor 4 Click Exit to save changes and return to the mai...

Страница 36: ...rs and Program for a complete description of your program options 1 Choose Clerk Messages from the Edit ECR Data menu The appropriate Clerk Messages dialog box displays 2 Use the scroll box at the right of the screen to view all of the descriptor fields 3 Edit the descriptor fields by double clicking on the field then type a new descriptor 4 Click Exit to save changes and return to the main menu ...

Страница 37: ...ndable to 63 NLUs The ER 920 ER 940 has 100 NLUs Each NLU key is assigned the same number PLU i e NLU key number one is PLU 1 However with this program you can assign any PLU number you wish to any one of the NLU keys 1 Choose Misc from the Edit ECR Data menu Then from the cascading menu choose NLU The appropriate NLU Programming dialog box displays 2 Use the scroll box at the right of the screen ...

Страница 38: ... on the screen or refer to the SAM4s ER 900 Operators and Program Manual for a complete description of your program options 1 Choose Misc from the Edit ECR Data menu Then from the cascading menu choose Tare Weights The appropriate Tare Weight Programming dialog box displays 2 Enter a weight up to 9 999 lbs for each tare 3 Click Exit to save changes and return to the main menu ...

Страница 39: ...m the Edit ECR Data menu Then from the cascading menu choose COM Port 1 Option The Serial Port Programming dialog box displays 2 Fill the applicable fields for the device you are using Be sure to select the appropriate scale printer or pole display type if necessary Edit fields with drop down list boxes by opening the list box and selecting from the available options Edit fields with numeric infor...

Страница 40: ... change a programmable location open the Function Keys drop down list box and find the new function you wish to assign 2 Highlight the cell that represents the key you wish to assign 3 Select the Program Selected KB Cell To Function Key button If you wish to inactivate a key select the Blank button Note The PrintGrid button will print out a facsimile of the keyboard but not a full size keyboard sh...

Страница 41: ...R 900 Operators and Program Manual for a complete description of your program options 1 Choose Misc from the Edit ECR Data menu Then from the cascading menu choose Misc The appropriate Misc Programming dialog box displays 2 Double click on the option you wish to edit and then enter a new value 3 Click Exit to save changes and return to the main menu ...

Страница 42: ...atch dialog box displays 2 You can give the discount a specific name descriptor Set the trip level to indicate how many items to ring before the discount is applied Set the discount amount in the price field As shown above a 1 discount will apply after three items are registered 3 Click Exit to save changes and return to the main menu ...

Страница 43: ...ed and then download to the ECR 1 Choose Stock from the Edit ECR Data menu The Stock Programming dialog box displays with a list of all PLU items and current stock levels for stock items 2 You can edit quantites here and send to the ECR 3 When complete click Exit These quantities can be sent to the register from Communications Send Programs to ECR Download ...

Страница 44: ...he Main menu to initiate communications with a SAM4s ER 900 series ECR Polling 1 Choose Polling from the Communications menu to connect to the store to poll reports The SAM900 Polling dialog box will display Note Polling setup file must be completed first See Polling Setup File on page 44 ...

Страница 45: ...l Stores checkbox to poll all stores If not selected enter an individual store to poll in the Listbox of Stores field List of Stores O Select an individual store to poll if the Poll All Stores check box is not selected Timer O Enter the military time the polling session is to begin if unattended polling is to be done Session R Select the polling session 0 2 Polling will proceed in consecutive orde...

Страница 46: ... box select the program components you wish to send to the ECR Click Check All to select all components A check mark means the item is selected 3 Click the Download button to initiate the download to the ECR click Exit to exit the window The Status field will monitor the progress of the download for each program component Passed will display in green when the program is successfully downloaded Fai...

Страница 47: ...ll be overwritten by the new data 2 From the Upload dialog box select the program components you wish to send to the ECR Click Check All to select all components A check mark means the item is selected 3 Click the Upload button to initiate the download to the ECR click Exit to exit the window The Status field will monitor the progress of the upload for each program component Passed will display in...

Страница 48: ...sion 2 tabs to display the reports for the session 3 At the heading of each column view the type of report i e X1 Z1 etc Then indicate by selecting the check boxes in the column for the specific reports of that type you wish to take 4 Click Exit to save changes and return to the main menu 5 To poll see Polling on page 40 Send Programs to ECR Download on page 42 or Receive Programs from ECR Upload ...

Страница 49: ...andles of the selected image resize the image Keep the image in the upper left corner of the screen d Choose Attributes from the Image menu The Attributes dialog box displays again Enter 384 in the Width field enter 192 in the Height field select Pixels as the unit Click OK to exit the dialog box e Your image will be cropped to the 384 x 192 pixel size If you cropped part of the image you wish to ...

Страница 50: ...here the bitmap file you wish to use is located Select the Pre Logo bitmap file on the left and select the Post Logo bitmap on the right 3 Select the Download This File Pre Logo and or Download This File Post Logo checkboxes 4 Click the Download button When the logo loads successfully the download finished message displays after a short delay Note The image must be black white 384 x 192 pixels and...

Страница 51: ... pre graphic logo on the receipt Add the value of 2 to address 28 if you wish to print the post graphic logo on the receipt Option 29 Add the value of 1 to address 29 if you wish to print the pre graphic logo on the guest check Add the value of 2 to address 29 if you wish to print the post graphic logo on the guest check Print Option Flowchart P Key Lock Position Status Option SBTL X TIME CASH Rep...

Страница 52: ...48 Menu Functions SAM900 User s Manual v1 2 Print Choose Print from the Main menu to access the printing utilities described below ...

Страница 53: ... from the drop down list box If no report type is selected SAM900 will display all reports for the specified date and key lock mode Keylock Mode O Select the mode of the report If no key lock mode is selected SAM900 will display all reports for the specified date and report type Store to Display R Select the store you wish to display Grid Lines O Click the Grid Lines button to print display the se...

Страница 54: ... you have files from the same day in different years they will as 06 06 2007 06 06 2008 06 06 2009 06 07 2007 06 07 2008 etc Uploads 1 Choose Log Files from the Print menu then choose Uploads to view and or print the log of a given day The Upload Log File Report dialog box for the selected store displays 2 Type or select a date from the File Date list box 3 Click the Load Table button to load the ...

Страница 55: ...06 06 2007 06 06 2008 06 06 2009 06 07 2007 06 07 2008 etc 1 Choose Log Files from the Print menu and then choose Downloads to view and or print the download log of a given day The Download Log File Report dialog box for the selected store displays 2 Type or select a date from the File Date list box 3 Click the Load Table button to load the table for the selected file date 4 Click the Print Table ...

Страница 56: ...he polling activity of a given day The Polling Log File Report dialog box for the selected store displays 2 Select the polling date from the drop down list box 3 Click the Load Table button to view the selected file date log 4 With the report in view click the Print Table button to print the report 5 Click Exit to return to the main menu ...

Страница 57: ... 2 Click the Sort by PLU button to view the file sorted by PLU click the Sort by Descriptor button to view the file sorted by descriptor 3 Use the scroll bar at the right of the grid to scroll up or down the PLUS list Use the scroll bar at the bottom of the grid to view the remaining PLU options 4 Click the Print File button to print the file 5 Click Exit to return to the main menu ...

Страница 58: ...splay and print out a specific range of the PLU file of the working store The PLU File dialog box displays 2 Enter or select the From PLU and To PLU numbers 3 Click the Load Grid button to view the selected PLUs 4 Click the Print File button to print the file 5 Click Exit to return to the main menu ...

Страница 59: ...inancial PLU or Groups from the drop down list for your consolidated report 4 Use the scroll bar to select specific stores to include in the consolidated report Double click on the store to add that store to the consolidated report 5 Click on Load Table to load the consolidated store report 6 Click on the Grid Lines icon to toggle between displaying grid lines on the table and not 7 Click on the W...

Страница 60: ...int menu to display and print out a list of PLUs that have been changed and may need to be downloaded to the register 2 Choose Print Grid to print the list 3 Choose Send Programs to the ECR Download from the Communicatons menu if you wish to initiate a download 4 Click on Exit to return to the main menu ...

Страница 61: ... menu Log Files Upload Download Poll 1 Choose Log Files Upload Download Poll from the Remove menu to delete unwanted poll log files The Remove Old Log Files dialog box will display 2 Enter the date through which you want old log files deleted The message FINISHED will display when completed 3 Click Quit to return to the main menu Note Removing files cannot be undone Once files are removed they can...

Страница 62: ...lities menu 2 Select the store that you wish to copy from by clicking the Default Store field drop down list box 3 Enter the name of the store you wish to create in the New Copy Store field 4 Click the Copy button to create a new store with identical attributes as the default store After selecting this option the main SAM900 screen will display The new store will be available in the store list 5 C...

Страница 63: ... file from by clicking the Default Store field drop down list box 3 Select the name of the store you wish the PLU file copied to in the Copy PLU File to this Store field or click the Copy To All Stores check box 4 Click the Copy button to copy the PLU file to the selected store or all stores The default screen is loaded when the copy is complete 5 Click the Exit button to return to the main menu w...

Страница 64: ...ion drop down list ONLY IF YOU ARE USING A DIAL UP CONNECTION 4 Type in your Outgoing Mail Host Name SMTP in the appropriate location See Determining the SMTP on the next page If you have trouble locating the host name please contact your e mail provider The host names vary greatly depending on the provider 5 Type in your E mail Account Logon Name 6 Type in your E mail Account Password 7 Type in y...

Страница 65: ...ls 4 Click on Accounts 5 Click on Mail The Internet Providers name will appear if it is active 6 Click on Properties The incoming and outgoing SMTP s will be displayed Log the Out Going SMTP characters exactly as they appear Enter this set of characters exactly as they appear in the Outgoing Mail Host Name field Example 2 If you are using Windows XP the SMTP can be found by following the steps bel...

Страница 66: ...The Set to Automatically Poll dialog box displays 2 Select the first check box if you wish to automatically poll when SAM900 is executed Select the second check box if you wish to close SAM900 automatically when polling is completed 3 Click Exit 4 Close SAM900 and then restart it for changes to take effect Note If you have checked both of these options and wish to turn them off go to Start Program...

Страница 67: ...successfully poll each report Leave this value at the default setting of 20 unless you encounter difficulty polling Backup Poll Data Files Use this utility to backup polled data files to another disk drive Follow the screen instructons When finished the screen displays A new file is created at c Store Name Polled Data ...

Страница 68: ...fault Color display to choose the default color Click on one of the color samples and click on OK to set the color selected as default 5 Select a key position or group of key positions and click on the Set Cell Text Font Color to Default Color icon to set the cell s text to the color selected as default 6 Select a key position or group of key positions and click on the Set Cell Background to Defau...

Страница 69: ...lay to choose the default color Click on one of the color samples and click on OK to set the color selected as default 5 Select a key position or group of key positions and click on the Set Cell Text Font Color to Default Color icon to set the cell s text to the color selected as default 6 Select a key position or group of key positions and click on the Set Cell Background to Default Color icon to...

Страница 70: ...PLU File dialog box for the selected store displays 2 Click Fix File 3 Click the Exit button to return to the main menu Calculate Number of PLUs You can view the total number of PLUs in the database The number of changed and deleted PLUs are tracked 1 Choose Calculate Number of PLUs from the Utilities menu The Total PLUs dialog box for the selected store displays 2 Click the Exit button to return ...

Страница 71: ...n cannot be edited at SAM900 or downloaded to theECR from SAM900 1 Choose View Memory Allocation from the Utilities menu to display the memory allocation of the store s ECR 2 Click Exit to return to the main menu Quit Choose Quit from the Main menu to exit SAM900 For Windows ...

Страница 72: ...directory under the directory SAM900 for the store If you create a store named BIGBOYS the following will be created 1 A directory named SAM900 STORES BIGBOYS This directory holds all the programming files for this store 2 A directory named SAM900 STORES BIGBOYS POLL This directory holds all the daily polling files for this store ...

Страница 73: ...RO MSC MISC MM MIX AND MATCH INF STORE HISTORY FILE MEM MEMORY ALLOCATION STT STOCK Upload Download Raw STK STOCK Converted to edit SAM900 PLU File Structure Storename PLU SAM900 PLU FILE STRUCTURE Storename PLU FIELD STAR T LENGT H STATUS 1 1 A C D PLU 2 15 DESCRIPTION 17 18 GROUP1 35 2 GROUP2 37 2 GROUP3 39 2 NEGATIVE ITEM 41 1 FOOD STAMP 42 1 TAX4 43 1 TAX3 44 1 TAX2 45 1 TAX1 46 1 OVERRIDE PRE...

Страница 74: ... 60 1 Not Used 61 1 PRINT ON RECEIPT 62 1 COMP CONDIMENT 63 1 CONDIMENT 64 1 Not Used 65 5 Disable Void Return 70 1 PRESET OVER MGT 71 1 RESET COUNTER 72 1 AUTO TARE 1 5 73 1 LINK PLU 74 15 MIX MATCH 89 2 PRICE1 91 7 PRICE2 98 7 CR LF 105 2 TOTAL REC LENGTH 106 Storename STK FIELD STAR T LENGT H STATUS 1 1 A C D PLU 2 15 QUANTITY 17 6 CR LF 23 2 TOTAL REC LENGTH 24 ...

Страница 75: ...ate a forward slash and the time in hours minutes and seconds The last line of the entire session will be saved as END SESSION The last three characters of the line is ASCII character decimal 17 a left arrow This designates that this is the end of the polling session If you do not define any elements in your polling session you would have a polled file that would look something like this BIGBOYS 0...

Страница 76: ...from another See the example that follows Let s say our session consisted of the two elements X1 PLU and X1 Groups Your file SAM900 STORES BIGBOYS POLL 03172003 POL should look like this BIGBOYS 03 17 2003 14 26 45 X1 PLU PLU Count Amount PLU1 0001 1 00 1 00 PLU2 0002 1 00 1 00 PLU3 0003 1 00 1 00 PLU4 0004 1 00 1 00 PLU5 0005 1 00 1 00 PLU6 0006 0 00 0 00 PLU7 0007 0 00 0 00 Totals 5 00 5 00 End ...

Страница 77: ... EATIN TTL 2 2 00 TAKEOUT TTL 0 0 00 DRTHRU TTL 0 0 00 1 0 0 00 2 0 0 00 3 0 0 00 4 0 0 00 5 0 0 00 NET SALE 20 280 15 CREDIT TAX1 0 0 00 CREDIT TAX2 0 0 00 CREDIT TAX3 0 0 00 CREDIT TAX4 0 0 00 FD S CREDIT 0 0 00 RETURN 2 6 00 ERROR CORR 0 0 00 PREVIOUS VD 1 1 00 VOID MODE 0 0 00 CANCEL 2 10 00 GROSS SALES 0 286 15 CASH SALES 14 56 95 CHECK SALES 1 200 00 R A 1 1 29 99 R A 2 0 0 00 R A 3 0 0 00 P...

Страница 78: ... SERVICE 0 0 00 MIX MATCH 0 0 00 PAYMENT TTL 0 0 00 GRAND TOTAL 0 286 15 End Report Time Report X1 TIME Hour Count Amount 00 00 00 59 0 0 00 01 00 01 59 0 0 00 02 00 02 59 0 0 00 03 00 03 59 0 0 00 04 00 04 59 0 0 00 05 00 05 59 0 0 00 06 00 06 59 0 0 00 07 00 07 59 0 0 00 08 00 08 59 0 0 00 09 00 09 59 0 0 00 10 00 10 59 9 222 20 11 00 11 59 9 57 95 12 00 12 59 0 0 00 13 00 13 59 0 0 00 14 00 14 ...

Страница 79: ...3 0 00 0 00 PLU24 0024 0 00 0 00 PLU25 0025 0 00 0 00 PLU26 0026 2 00 6 00 PLU27 0027 0 00 0 00 LARGE PIZZA 0028 0 00 0 00 PEPPERONI 0029 0 00 0 00 MUSHROOM 0030 0 00 0 00 End Report Clerk Report Data for One Clerk Only X1 CLERK Clerk 1 CLERK 1 Count Amount NET SALE 20 280 15 NONTAX 37 259 19 TAX1 SALES 0 20 96 TAX2 SALES 0 0 00 TAX3 SALES 0 0 00 TAX4 SALES 0 0 00 TAX1 0 0 00 TAX2 0 0 00 TAX3 0 0 ...

Страница 80: ...EIGN 4 0 0 00 DRWR TTL 22 305 14 PROMO 0 0 00 WASTE 0 0 00 TIP 0 0 00 TRAIN TTL 0 0 00 BAL FORWARD 0 0 00 GUESTS 0 0 00 P BAL 0 0 00 CHECKS PAID 0 0 00 SERVICE 0 0 00 NOSALE 1 0 MIX MATCH 0 0 PAYMENT TTL 0 0 Group Report X1 GROUPS Group Count Amount GROUP 1 47 00 280 15 GROUP 2 0 00 0 00 GROUP 3 0 00 0 00 GROUP 4 0 00 0 00 GROUP 5 0 00 0 00 GROUP 6 0 00 0 00 GROUP 7 0 00 0 00 GROUP 8 0 00 0 00 GRO...

Страница 81: ...00 BAUD NO PARITY 8 DATA BITS 1 STOP BIT and that SAM900 is set the same SAM900 Software Create a new store by selecting Create New from the Stores menu See Creating a New Store on page 11 Set the correct Communication Port and BAUD rate Be sure that the BAUD rate is identical to that set in the register port Only enter a phone number here if you are using a modem to poll data If your PC is using ...

Страница 82: ...Laptop that has no serial port you must use a USB to Serial adaptor as shown above CRS offers a USB to Serial adaptor from Perle that has been tested and is known to work with SAM polling software products Posio Adaptor CRS 250119 Serial Com Cable see below USB Cable DB 9F DB 9F Serial Com Cable see below DB 9F SAM4s ECR SAM4s ECR DB 9F ...

Страница 83: ...00 User s Manual v1 2 Appendices 79 Cable Pinouts You can configure cables yourself with the diagram provided here or you can order the appropriate cables from CRS Parts at 1 800 333 4949 Direct Connection ...

Страница 84: ...80 Appendices SAM900 User s Manual v1 2 Modem Connections ...

Страница 85: ...vision Record Edition Date published Revision contents V1 0 12 15 2011 Initial publication V1 1 1 24 2012 Update After Polling instructions V1 2 8 11 2014 Added Instruction to print a barcode from the PLU Maintenance screen requires software verson 1 6 0 or later ...

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