INSTALLATION & OPERATION MANUAL 10325 REV 1 (11/21)
PAGE
20
OF 32
G
as
F
ired
S
team
T
ilting
K
ettles
T
roubleshooting
T
roubleshooting
PROBLEM
PROBABLE CAUSE
Unit will not come on
Main power switch is off.
Unit not plugged in.
Main power supply off.
Bad electronic module.
Bad low water control.
Bad spark igniter.
Bad intermittent pilot burner.
Fuse in unit blown.
Unit will turn on electrically
but will not heat
Lockout has occurred.
Thermostat not on.
Gas control valve off.
Main gas supply off.
Low water.
Bad thermostat.
Bad pressure switch.
Bad gas control valve.
Bad spark igniter.
Bad igniter cable.
Bad intermittent pilot burner.
Faulty gas control.
Excessive flame rollout on
ignition, carboning
Natural gas unit on propane.
Excessive gas pressure.
Incorrect orifice size.
Faulty regulator in gas control.
Unit slow to preheat and
slow to recover
Propane gas on natural.
Low gas pressure.
Incorrect orifice sizes.
Loss of vacuum.
Faulty regulator in gas control.
Unit continuously locks out
Pilot gas adjusted too low.
Excessive draft condition.
Excessive steam around bottom of unit during operation of cleaning.
Faulty transformer.
Faulty electronic module.
Faulty ignitor cable.
Faulty spark igniter.
Faulty gas control.
NOTICE
Loose, broken or grounded wiring may cause many of the symptoms listed.
Check all wiring and make sure it is intact.
