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page 16

CT16S 16-Channel Amplifier Switcher

Operation Manual

CT16S 

16通道主备功放切换器

操作手册

7  Service

7

 服务

Crown amplifiers are quality units that rarely require 

ser vicing. Before returning your unit for service, please 

con tact Crown Technical Support to verify the need for 

servicing.
This unit has very sophisticated circuitry which should 

only be serviced by a fully trained technician. This is one 

reason why each unit bears the following label:

CAUTION: To prevent electric shock, 

do not remove covers. No user 

serviceable parts inside. Refer 

servicing to a qualified technician.

Complete the Crown Audio Factory Service Information 

form, in the back of this manual, when returning a Crown 

product to the factory or authorized service center. The 

form must be included with your product inside the box or 

in a packing slip envelope securely attached to the outside 

of the shipping carton. Do not send this form separately. 

Warranty is only valid within the country in which the 

product is purchased.

7.1 International and Canada Service

Service may be obtained from an authorized service 

cen ter. (Contact your local Crown/Amcron representative 

or our office for a list of authorized service centers.) To 

obtain service, simply present the bill of sale as proof of 

purchase along with the defective unit to an authorized 

service center. They will handle the necessary paperwork 

and repair.
Remember to transport your unit in the original  

factory pack. 

7.2 US Service

Service may be obtained in one of two ways: from an 

authorized service center or from the factory. You may 

choose either. It is important that you have your copy of 

the bill of sale as your proof of purchase.

7.2.1 Service at a US Service Center

This method usually saves the most time and effort. 

Sim ply present your bill of sale along with the defective 

unit to an authorized service center to obtain service. They 

will handle the necessary paperwork and repair. 

Remem ber to transport the unit in the original factory

pack. A list of authorized service centers in your area can 

be obtained from Crown Factory Service, or online from  

http://www.crownaudio.com/support/servcent.htm.

7.2.2 Factory Service

Crown accepts no responsibility for non-serviceable 

product that is sent to us for factory repair. It is the owner’s 

responsibility to ensure that their product is ser viceable 

prior to sending it to the factory. Serviceable product list 

is available at  

http://crownweb.crownintl.com/crownrma/.  

For more information, please contact us direct.
A Service Return Authorization (SRA) is required for 

product being sent to the factory for repair. An SRA can be 

completed online at www.crownaudio.com/support/

factserv.htm. If you do not have access to the web, please 

call Crown’s Customer Service at 574.294.8200 or 

800.342.6939 extension 8205.
For warranty service, we will pay for ground shipping 

both ways in the United States. Contact Crown Customer 

Service to obtain prepaid shipping labels prior to send ing 

the unit. Or, if you prefer, you may prepay the cost of 

shipping, and Crown will reimburse you. Send copies of 

the shipping receipts to Crown to receive reimbursement. 

Your repaired unit will be returned via UPS ground. 

Please contact us if other arrangements are required.

7.2.3 Factory Service Shipping  
Instruc tions:

1.  Service Return Authorization (SRA) is required for 

product being sent to the factory for service. Please 

complete the SRA by going to  

www.crownaudio.com/support/factserv.htm. If you 

do not have access to our website, call 

1.800.342.6939, extension 8205 and we’ll create the 

SRA for you.

2.  See packing instructions that follow.
3.  Ship product to:  

CROWN AUDIO FACTORY SERVICE 

1718 W MISHAWKA RD.  

 ELKHART, IN 46517

4.  Use a bold black marker and write the SRA number 

on three sides of the box.

5.  Record the SRA number for future reference. The 

SRA number can be used to check the repair status.

7.2.4 Packing Instructions

Important:

 These instructions must be followed. If they 

are not followed, Crown Audio, Inc. assumes no 
respon sibility for damaged goods and/or accessories that 
are sent with your unit.  

1.  Fill out and include the Crown Audio Factory Ser vice 

Information sheet in the back of this manual.

2.  Do not ship any accessories (manuals, cords, 

hard ware, etc.) with your unit. These items are not 

needed to service your product. We will not be 

responsibility for these items.

3.  When shipping your Crown product, it is important 

that it has adequate protection. We recommend you 

use the original pack material when returning the 

product for repair. If you do not have the original box, 

please call Crown at 800.342.6939 or 574.294.8210 

and order new pack material. See instructions for 

“foam-in-place” shipping pack. (Do not ship your 

unit in a wood or metal cabinet.)

4.  If you provide your own shipping pack, the mini mum 

recommended requirements for materials are as 

follows:

 a.  275 P.S.I. burst test, Double-Wall carton that allows 

for 2-inch solid Styrofoam on all six sides of unit or 3 

inches of plastic bubble wrap on all six sides of unit.

b.  Securely seal the package with an adequate carton 

sealing tape.

c.     Do not use light boxes or “peanuts”. Damage caused 

by poor packaging will not be covered under 

war ranty.

Using your ‘foam-in-place’ shipping pack

Note: The foam-in-place packing is molded so that there 
is only one correct position for your product. 

  1.  Open carton and lift center cushion leaving both 

end-cushions in place.

2.  Carefully place your product with the product’s front 

panel facing the same direction as arrows indicate.

3.  Reset center cushion down over top of product’s 

chassis. The foam-in-place packing was molded to 

accommodate different chassis depth sizes. If your 

product’s chassis does not completely fill the 

foam-in-place cavity, you may use a soft but solid 

packing material (such as paper or bubble wrap) 

behind the chassis.

4.  Enclose the completed Crown Audio Factory Service 

Information form (or securely attach it to the outside 

of carton) and re-seal the shipping pack with a sturdy 

carton sealing tape.

7.2.5 Estimate Approval

Approval of estimate must be given within 30 days after 
being notified by Crown Audio Inc. Units still in the 
pos session of Crown after 30 days of the estimate will 
become the property of Crown Audio Inc.

7.2.6 Payment of Non-Warranty Repairs

Payment on out-of-waranty repairs must be received 
within 30 days of the repair date. Units unclaimed after 30 
days become the property of Crown Audio Inc. 

If you have any questions, please contact Crown Factory 

Service.

Crown Factory Service 

 1718 W. Mishawaka Rd.,  

Elkhart, Indiana 46517 U.S.A.

Telephone:

  

574.294.8200 

800.342.6939 (North America,  

Puerto Rico, and Virgin Islands only)

Facsimile:  

574.294.8301 (Technical Support) 

574.294.8124 (Factory Service)

Internet:  

http://www.crownaudio.com

Содержание ct16s

Страница 1: ...website at www crownaudio com Trademark Notice Crown Crown Audio and Amcron are registered trademarks of Harman International Other trademarks are the property of their respective owners Some models may be exported under the name Amcron 2011 Harman International 1718 W Mishawaka Rd Elkhart Indiana 46517 9439 U S A Telephone 574 294 8000 143342 1 11 11 CT16S 16 Channel Amplifier Switcher 获得其它语言版本 如...

Страница 2: ...S DISCONNECT THE POWER SUPPLY CORD PLUG FROM THE AC RECEPTACLE THE MAINS PLUG OF THE POWER SUPPLY CORD SHALL REMAIN READILY OPERABLE 要完全断开此设备与交流电主线的连接 请把电源线插头从交流电插 座中拔出 需要连接电源时 可再次将电源线插头插入交流电插座 FCC COMPLIANCE NOTICE This device complies with part 15 of the FCC rules Operation is subject to the following two condi tions 1 This device may not cause harmful interference and 2 this device must accept ...

Страница 3: ...mitation of Voltage Fluctuations and Flicker in Low Voltage Supply Systems Rated Current less than or equal to16A EN 61000 4 2 2001 Electrostatic Discharge Immunity Environment E2 Criteria B 4k V Contact 8k V Air Discharge EN 61000 4 3 2001 Radiated Radio Frequency Electromagnetic Immunity Environment E2 criteria A EN 61000 4 4 2001 Electrical Fast Transient Burst Immunity Criteria B EN 61000 4 5 ...

Страница 4: ...page 4 CT16S 16 Channel Amplifier Switcher Operation Manual CT16S 16通道主备功放切换器 操作手册 THIS PAGE INTENTIONALLY LEFT BLANK 此页留作空白 ...

Страница 5: ...rol Input and Output Connectors 10 2 7 Connecting to AC Mains 11 2 8 Setting an IP Address for the Amplifier Switcher 11 2 9 Management Software 11 3 Front Panel 12 4 Rear Panel 13 5 Troubleshooting 14 6 Specifications 15 7 Service 16 8 Warranty 18 China RoHS 22 Product Registration 23 Crown Factory Service Information Form 25 重要的安全说明 2 符合性声明 3 1 欢迎 6 1 1 特点 7 1 2 如何使用本手册 7 2 安装 8 2 1 将您的主备功放切换器拆箱...

Страница 6: ...only occur with the management software For details about the software package please consultant your Harman distributor or representative A series of programmable GPIO s can be used to connect the CT16S to external control devices A total of 16 control inputs and 5 control outputs are built into the CT16S to provide enough control inputs for third party use In addition to the GPIO an Ethernet con...

Страница 7: ...u with the necessary information to safely and correctly setup and operate your amplifier switcher It does not cover every aspect of installation setup or operation that might occur under every condition For additional information please consult Crown Technical Support your system installer or retailer We strongly recommend you read all instructions warn ings and cautions contained in this manual ...

Страница 8: ... materials so you will have them if you ever need to transport the unit Never ship the unit without the factory pack YOU WILL NEED not supplied Amplifier Input wiring cables Speaker Output wiring cables Rack for mounting amplifier swither or a stable surface for stacking WARNING Before you start to set up your amplifier make sure you read and observe the Important Safety Instruc tions found at the...

Страница 9: ... also stack them without using a cabinet NOTE When transporting amplifier switchers should be supported at both front and back 2 3 Ensure Proper Cooling When using an equipment rack mount units directly on top of each other Close any open spaces in rack with blank panels DO NOT block front or rear air vents 2 Setup continued 图2 1 尺寸 2 安装 接上一页 2 2 安装您的主备功放切换器 警告 开始安装前 确保您已断开主备功放切换器与电源的连接 使用一个标准的19 ...

Страница 10: ...e built or professionally wired 16 24AWG wires stripped about 7mm to 10mm CONTROL INPUTS Choose an available terminal and the grounding terminal on the 9 pin barrier type connector to connect your external emergency device see Figure 2 4 CONTROL OUTPUTS Choose an available pin and grounding terminal on the 6 pin barrier type connector to connect CONTROL INPUTS CONTROL OUTPUT S 1 2 3 4 5 1 2 3 4 5 ...

Страница 11: ...et the IP address Or you can use a deployment tool NetBurner IPSetup to make the network configura tion For more information about NetBurner IPSetup go to the NetBurner Software web site http www netburner com products netburner_software html 2 9 Management Software The management software system is needed to monitor control and report all operations that CT16S performs in the system Configuring t...

Страница 12: ...te that the dedicated backup amplifiers are activated to back up the respective channels C Power LED Indicator Blue LED Illuminates to indicate that the unit is powered on D Reset Button Press this button to reset the unit if the unit is running abnormally E Vent Holes Provide heat evacuation to cool the ambient temperature within the unit Figure 3 1 Front Panel 图3 1 前面板 A B C D E A 主输入LED显示灯 绿色LE...

Страница 13: ...ifier There are 16 primary amplifier inputs K Backup Inputs Backup Amplifier Connectors The detachable 2 pin Euroblock connector on the middle of each connector block is for the connection to a backup amplifier There are 16 backup amplifier inputs providing backup ratio from 1 to 16 L Main Outputs Speaker Connectors The detachable 2 pin Euroblock connector on the bottom of each connector block is ...

Страница 14: ... Indicator PRIMARY BACKUP POWER 5 1 电源显示灯 5 2 主功放输入显示灯 CONDITION PRIMARY Indicator is OFF 状态 主功放输入显示灯熄灭 POSSIBLE REASON The primary amplifier input from that channel failed 可能原因 相应通道上的主功放输入故障 PRIMARY BACKUP POWER 5 3 备用功放显示灯 CONDITION BACKUP Indicator is OFF 状态 备用功放输入显示灯熄灭 POSSIBLE REASON The primary amplifier input of that channel resumes to work and the backup amplifier turns off 可能原因 相应通道上的主功放输...

Страница 15: ...Hz 2A 75W Max Switching Capacity 切换能力 Max 2A Continuous Current and Max 100V For Each Channel 2A Max continuous current and 70V is acceptable General 一般规格 Operating Temperature 工作温度 0 C to 35 C at 95 relative humidity non condensing 0 C到35 C 95 相对湿度 非冷凝 Dimension H x W x D 尺寸 19 X 10 X 3 5 482 mm X 256 2 mm X 88 mm Net Weight 净重 10 lbs 4 5 Kg 6 规格 ...

Страница 16: ...tions 1 Service Return Authorization SRA is required for product being sent to the factory for service Please complete the SRA by going to www crownaudio com support factserv htm If you do not have access to our website call 1 800 342 6939 extension 8205 and we ll create the SRA for you 2 See packing instructions that follow 3 Ship product to CROWN AUDIO FACTORY SERVICE 1718 W MISHAWKA RD ELKHART ...

Страница 17: ...明 1 对于需要送交工厂进行维修的产品 需提 供服务送回认可 SRA 可以在互联网 上完成SRA的填写 www crownaudio com support factserv htm如果您不便上网 可以拨打电话 1800 342 6939或8205 我 们将为您制作一份SRA 2 参考如下的包装说明 3 将产品运送到 CROWN AUDIO FACTORY SERVICE 1718W MISHAWAKA RD ELKHART IN 46517 4 在包装箱的三面采用黑体黑色标记 并记 下SRA 编码 5 记录下SRA 编号 以备今后参考之用 SRA 编码可用来询问维修状况 7 2 4 包装说明 重要提示 必须按照这些说明进行操作 如果 未按照说明操作 Crown Audio 有限公司对送 交于我们的受损设备和 或 附件概不负责 1 完成对手册背面的Crown Audio 工厂服务 信息单的...

Страница 18: ...ec tive product at our authorized service center or our factory All expenses in remedying the defect including surface shipping costs in the United States will be borne by us You must bear the expense of shipping the product between any for eign country and the port of entry in the United States including the return shipment and all taxes duties and other customs fees for such for eign shipments H...

Страница 19: ... the actual purchase price not including inter est insurance closing costs and other finance charges less a reasonable depreciation on the product from the date of original purchase War ranty work can only be performed at our autho rized service centers We will remedy the defect and ship the product from the service center within a reasonable time after receipt of the defec tive product at our aut...

Страница 20: ...款等同于实际产品的价格 不包括利 息 保险 手续费和其它费用 并减去 自购买之日起产品折旧费 保修只能由 经过我们授权的服务中心或在工厂完 成 而某些产品的保修只能在我们的工 厂进行 在授权服务中心或我们的工厂 收到故障产品后 我们将在合理的时间 内 在服务中心或我们的工厂对运来的 故障产品及时采取补救措施 在维修时 产生的所有费用 包括美国境内表面运 输成本将由我们承担 您必须承担由 外国运到美国港口的运输费用 其中包 括返回运费和所有税款 关税和其它针 对国外货品的进口关税 如何得到保修服务 您必须在保修期内向我们通告保修服务 的需求 所有的元器件必须放置在工厂 包装箱中进行运输 如果需要您可以从 我们这里免费得到包装箱 收到故障产 品后 我们或我们授权的服务中心将在 合理的时间段内及时进行维修 如果维 修的结果不令人满意 请立即通知我们 或我们授权的服务中心 不承诺相因而生的和附带的...

Страница 21: ...不考虑故障原因的情况下 例外情况除 外 我们将会通过维修 更换或退款 的方式对故障采取补救措施 当不能对 设备进行更换 而且无法执行修复或及 时修复 我们才会选取退款方式 如果 选择退款 您需要将故障或问题产品免 费提供给我们并不计入任何抵押利息 退款等同于实际产品的价格 不包括利 息 保险 手续费和其它费用 并减去 自购买之日起产品折旧费 保修只能由 经过我们授权的服务中心进行维修 我 们将在合理的时间内 在服务中心对运 来的故障产品及时采取补救措施 如何得到保修服务 您必须在保修期内向您当地的Crown进 口商通告保修服务的需求 所有的元器 件必须放置在原始包装箱中进行运输 如果需要您可以从我们这里免费得到包 装箱 收到故障产品我们或我们授权的 服务中心将在合理的时间段内及时进行 维修 如果维修的结果不令人满意 请 立即通知我们或我们授权的服务中心 不承诺相因而生的和附带的损坏 因Cr...

Страница 22: ...有毒有害物质或元素的名称及含量 部件名称 有毒有害物质或元素 铅 Pb 汞 Hg 镉 Cd 六价格 Cr 6 多溴联苯 PBB 多溴二苯醚 PBDE 控制面板 电路板组件 外壳 附件 遥控器 螺丝刀 白手套 电源线 连接 线 表示该有毒有害物质在该部件所有均质材料中的含量均在SJ T11363 2006标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出SJ T11363 2006标准规定的限量要求 此绿色环保标识表示电子信息产品中不含有有毒有害物质或元素 用户使用该电子信息产品不会对环境造成污染或对其人身 财产造 成损害 中国RoHS声明 ...

Страница 23: ...__ Country __________________________ E mail address ___________________________________________ Phone include area code ___________________________ Fax __________________________________ MODEL SERIAL PURCHASE DATE e g IT8000 CDi1000 PCC160 e g 8000000000 mo day yr ________________________________ ____________________ ______ _____ _____ ________________________________ ____________________ ______ ...

Страница 24: ..._________________________ 电话号码 包括区号 ___________________________ 传真号码 _________________________________ 型号 系列号 购买日期 ________________________________ ____________________ _________________ ________________________________ ____________________ _________________ ________________________________ ____________________ _________________ ________________________________ ____________________ _______________...

Страница 25: ...______________________________________ Other equipment in your system _________________________________________________________________________________________________________________________________________________________ If warranty is expired please provide method of payment Proof of purchase may be required to validate warranty PAYMENT OPTIONS I have open account payment terms Purchase order ...

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Страница 27: ...Operation Manual page 27 操作手册 CT16S 16 Channel Amplifier Switcher CT16S 16通道主备功放切换器 THIS PAGE INTENTIONALLY LEFT BLANK 此页留作空白 ...

Страница 28: ......

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