18
19
Exterior
Wipe the exterior of the Heating Base with a damp cloth and polish dry. DO NOT use harsh abrasives, scourers or
chemicals, as these will damage the surfaces. To prevent damage to the Multi-Cooker do not use alkaline cleaning agents
when cleaning. Only use a soft cloth and mild detergent. Never immerse the heating base, or power cord and plug in water
or any other liquid.
Condensation Collector
Empty any collected water from the Condensation Collector after each use. Wash in warm, soapy water.
Lid and Sealing Gasket
Always examine the gasket before each use. The silicon Sealing Gasket on the inside of your Multi-Cooker Lid may
deteriorate over time. Remove Sealing Gasket for cleaning as needed. Hand clean using warm, soapy water, dry
thoroughly, and replace Sealing Gasket in Lid before use. Leave the Lid upturned for storage, as this will also extend the
life of the gasket. Sealing Gasket may need to be replaced every 1 – 2 years depending on regular use. Contact Crockpot
®
customer service to order replacement parts.
Steam Release Valve
Ensure the Steam Release Valve is clear from debris before you begin using the Multi-Cooker. Remove the valve and
gently clean. Ensure it is completely dry before replacing.
Steam Diffusion Cap
Ensure the Steam Diffusion Cap is clear from debris before you begin using the Multi-Cooker. Slide the cap off the Steam
Release Valve to remove and gently clean.
Steam Release Valve Cover
The Steam Release Valve Cover is on the underside of the Lid. Ensure it is clear from debris before you begin using the
Multi-Cooker. To clean, carefully pull the cover off and clean using warm, soapy water. Press the cover back into its place
after cleaning is complete.
UNDERSIDE OF LID
Bobber Valve
Gently press the valve up and down 2-3 times and ensure it is clear from debris before you begin using the Multi-Cooker.
Lid Lock Pin
Gently press the pin and ensure it is clear from debris before you begin using the Multi-Cooker.
Figure 4
Bobber Valve
Steam Release
Valve Cover
Note:
1. Condensation may collect inside the Heating Base under the removable Cooking Pot. This is normal. Allow to cool,
and then dry using kitchen cloth.
2. Always make sure that each component (pot, valves, gasket, etc.) is completely dry before you put back into the Multi-
Cooker.
TROUBLESHOOTING
Subject
Question
Solution
Power
My Multi-Cooker will not
turn on
Make sure outlet is functioning properly
Check that the Multi-Cooker is plugged in
Call Customer Service at 08000287154
Doneness of
food
My food was undercooked Make sure you selected the proper cooking setting
Make sure the Lid is properly placed and locked, and that Steam Release
Valve in “Seal” (closed) position.
Check the recipe to see that the proper pressure, temperature, and time
selection were made
Be sure the power was not interrupted
Make sure the Cooking Pot has enough liquid to create desired steam and
build pressure. Minimum of 250ml of liquid should be used when pressure
cooking. Never fill over the “MAX” line.
My food was overcooked
Make sure the Cooking Pot was at least ½ full
Check that the proper pressure, temperature, and time were selected
Programming Can I set a time for the
Brown/Sauté program?
Because sautéing is a function that generally requires your full attention this
may not be necessary. However, if desired a time can be selected.
Can I change the
cooking function, time or
temperature once the food
is cooking?
Yes, to change the cooking function, press START/STOP and select a new
cooking function. Change the time and temperature as required for the food.
Press START/STOP again. The time and temperature can be changed at
any time.
Cooking
Can the Cooking Pot and
Lid be used on top of the
stove or in the oven?
The Cooking Pot and Lid are not oven safe. Neither can be used on the
stove or in the oven.
I stopped the cooking
process and changed
pressure settings, and
now the Multi-Cooker is
preheating again.
If a cooking cycle is stopped and a new one is started, the Multi-Cooker
may display “HEAt” until the new pressure is achieved.
Steam
Steam is leaking out of
the Multi-Cooker
• It is normal for a small amount of steam to come out of the Bobber Valve
before the Multi-Cooker is pressurized.
• If steam is coming out from the perimeter of the Lid, the Lid has not been
closed and locked completely.
Lid
I am having trouble
removing the Lid.
There is a safety feature to keep Lid from being removed while the Multi-
Cooker is under pressure. Please make sure to de-pressurize the unit by
rotating the Steam Release Valve into the “Release” (open) position. Refer
to Releasing Pressure section for further instructions.
Turbo
Function
I have incorrectly the
Turbo function. How do I
de-select?
Press the Turbo button again to de-select and return to the original cooking
time
