22
21
Subject
Question
Solution
Power
My Cooker will not
turn on
Make sure outlet is functioning properly
Check that the Cooker is plugged in
Call Customer Service on 1300 881 861 (Aus), 0800 786 232
(NZ)
Doneness of
food
My food was
undercooked
Make sure you selected the proper cooking setting
Make sure the Lid is properly placed and locked, and that
Steam Release Valve in “Seal” (closed) position.
Check the recipe to see that the proper pressure,
temperature, and time selection were made
Be sure the power was not interrupted
Make sure the Cooking Pot has enough liquid to create
desired steam and build pressure. Minimum of 250ml of
liquid should be used when pressure cooking. Never fill over
the “MAX” line.
My food was
overcooked
Make sure the Cooking Pot was at least ½ full
Check that the proper pressure, temperature, and time
were selected
Programming Can I set a time for
the Brown/Sauté
program?
Because sautéing is a function that generally requires your
full attention this may not be necessary. However, if desired
a time can be selected.
Can I change the
cooking function,
time or temperature
once the food is
cooking?
Yes, to change the cooking function, press START/STOP
and select a new cooking function. Change the time and
temperature as required for the food. Press START/STOP
again. The time and temperature can be changed at any
time.
Cooking
Can the Cooking Pot
and Lid be used on
top of the stove or in
the oven?
The Cooking Pot and Lid are not oven safe. Neither can be
used on the stove or in the oven.
I stopped the cooking
process and changed
pressure settings,
and now the Cooker
is preheating again.
If a cooking cycle is stopped and a new one is started,
the Cooker may display “HEAt” until the new pressure is
achieved.
Steam
Steam is leaking
out of the Pressure
Cooker
• It is normal for a small amount of steam to come out of
the Bobber Valve before the Cooker is pressurised.
• If steam is coming out from the perimeter of the Lid, the
Lid has not been closed and locked completely or too
much water has been added to the cooking pot.
Lid
I am having trouble
removing the Lid.
There is a safety feature to keep Lid from being removed
while the Cooker is under pressure. Please make sure
to de-pressurize the unit by rotating the Steam Release
Valve into the “Release” (open) position. Refer to Releasing
Pressure section for further instructions.
Troubleshooting
Error
Solution
“CLOSE LID”
blinking light
Ensure that the Lid is closed completely and in the LOCKED position,
aligning with .
Display “E1”
The Cooker will stop the cooking cycle. Unplug the Cooker and contact service
center.
Display “E2”
The Cooker will stop the cooking cycle. Unplug the Cooker and contact service
center.
Display “E3”
The Cooker will stop the cooking cycle. Unplug the Cooker, and allow to cool
down completely. Once Pressure Cooker has cooled down, check all parts of
the Lid (See page 19). Turn Lid to LOCKED position. Ensure Steam Release
Valve is in “Seal” (closed) position. If this notification code occurs again,
unplug the Cooker and contact service center.
Display “E4”
The Cooker will stop the cooking cycle. Unplug the Cooker, and allow to cool
down completely. Once Pressure Cooker has cooled down, check Cooking
Pot to ensure there is enough liquid inside. Add more liquid if necessary
(Minimum 250ml). Ensure no steam is coming out of Cooking Pot before
placing Lid back on the Cooker. Turn Lid to LOCKED position. Ensure Steam
Release Valve is in “Seal” (closed) position. Select a pressure cooking function,
and then press START/STOP.
Display “E5”
The Cooker will stop the cooking cycle. Unplug the Cooker and allow to cool.
Once it is cooled down, remove the Lid and check the Cooking Pot. Do not use
the Lid when using the BROWN/SAUTÉ function.
When using the SLOW COOK function, make sure that the Steam Release
Valve is in the “Release” (open) position before starting the cooking cycle.
Display “E6”
The Cooker will stop the cooking cycle. Unplug the Cooker and allow to
cool. Once it is cooled down, remove the Lid and check the Cooking Pot. Add
liquid as necessary. Ensure a minimum of 250ml of liquid is used inside the
removable Cooking Pot. If using a pressure cooking function, ensure that the
Steam Release Valve is in the “Seal” (closed) position.
Notification Codes
