8
CLEANING
ALWAYS unplug your slow cooker from the electrical outlet, and allow it to cool before cleaning.
CAUTION: Never immerse the heating base, power cord or plug in water or any other liquid.
•
The lid and stoneware can be washed in the dishwasher or with hot, soapy water. Do not use abrasive cleaning
compounds or scouring pads. A cloth, sponge, or rubber spatula will usually remove residue. To remove water spots
and other stains, use a non-abrasive cleaner or vinegar.
•
As with any fine ceramic, the stoneware and lid will not withstand sudden temperature changes. Do not wash the
stoneware or lid with cold water when they are hot.
•
The outside of the heating base may be cleaned with a soft cloth and warm, soapy water. Wipe dry. Do not use
abrasive cleaners.
•
No other servicing should be performed.
•
Note: After cleaning allow the stoneware to air dry before storing.
AFTER SALES SERVICE
These appliances are built to the very highest of standards. There are no user serviceable parts. Follow these steps if the
unit fails to operate:
1. Check that the instructions have been followed correctly.
2. Check that the fuse has not blown.
3. Check that the mains supply is functional.
If the appliance will still not operate, return the appliance to the place it was purchased for a replacement. To return the
appliance to the Customer Service Department, follow the steps below:
1. Pack it carefully (preferably in the original carton). Ensure the appliance is clean.
2. Enclose your name and address and quote the model number on all correspondence.
3. Give the reason why you are returning it.
4. If within the guarantee period, state when and where it was purchased and include proof of purchase (e.g. till receipt).
5. Send it to our Customer Service Department at the address below:
Customer Service Department
Jarden Consumer Solutions (Europe) Limited
Middleton Road, Royton, Oldham
OL2 5LN, UK.
Telephone:
•
0800 525089 (free from UK landlines)
•
0161 621 6900 (standard rates apply)
Fax: 0161 626 0391
e-mail:
