crlaurence.com • Toll Free (800) 421-6144 • Fax (800) 262-3299
CRL Glass Machinery • (866) 583-1377 • Fax (866) 584-9722 Int. Phone: (773) 242-2871
CALL TOLL FREE ANYWHERE IN THE U.S. AND CANADA • ALL PRODUCTS F.O.B. NEAREST WAREHOUSE
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C.R. Laurence Customer Services
Who May Buy
C.R. Laurence is a manufacturer and wholesale distributor. Possession of our catalogs, or
any other CRL sales literature, does not constitute an offer to sell. Orders from individuals
(except professional tradesmen) may not be accepted.
We are always pleased to receive your orders, and anxious to fill them as promptly as
possible. You can place your order at CRL in a number of ways. Our people will do their
best to make your shopping experience at CRL pleasant and time-efficient.
Online at crlaurence.com
Many of our customers have found the most convenient method of
ordering from CRL is through our full service web site. When you use
crlaurence.com
to place your orders you have so many options that other
methods don’t provide. You set the schedule and the pace because you
can log on 24 hours a day, seven days a week. You can build a personal
catalog; even make changes or additions to your orders online. There’s no
easier way!
Toll Free Customer Service Order Desk
For over 30 years CRL has provided toll free ordering at
(800) 421-6144
.
When you call our Customer Service Order Desk you’ll find CRL people
who are trained to provide assistance with CRL products and services.
They have instant access to pricing, stock availability, and the status of your
account, plus they can connect you to CRL Technical Sales personnel if you
need specialized product assistance. Order Desk hours are 6 am to 5 pm
(Pacific Time) Monday through Friday, and 7 am to 12 pm Saturdays.
AUSTRALIA: Sydney, NSW. - Phone: (02) 9851-3444
Melbourne, VIC. - Phone: (03) 9764-8322
Toll Free Phone: 1800 424 275
Toll Free Fax Service
When we introduced toll free fax service in the ‘80’s we had no idea
how popular it would become, but now our customers send us up to
1,000 orders or quote requests every business day! Fax ordering is very
convenient because you can fill out your own purchase orders and then
just fax them to us. You can be specific about shipping instructions or
other details that will help us serve you. To send your orders or quote
requests by toll free fax from anywhere in the
U.S. or Canada
, just dial
(800) 262-3299
.
/ Australia: 1800 813 013
Will Call/Trade Counter
Every CRL regional warehouse has a Will Call/Trade Counter where
you can place and pick up your orders in person. And when you place
your order in advance by phone, fax, or over the Internet we can have
it ready and waiting for you, which can save you a lot of time. Will Call/
Trade Counter hours are 7 am to 5 pm Monday through Friday, and 8 am
to 12 pm Saturdays. Some of our most experienced people staff our Will
Call/Trade Counters, and they are always happy to see you.
Remember, to save time place your order in advance.
Methods of Ordering