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Product Manual — Doc. 7927K

TSW-560, TSW-760, and TSW-1060 • 17

Diagnostics & Advanced

Tap Diagnostics on the Setup screen to display the Diagnostics & Advanced screen.

Diagnostics & Advanced Screen

Use the Diagnostics & Advanced screen to access various diagnostic test screens for the touch
screen. The Diagnostics & Advanced screen also provides the touch screen CPU temperature and
available memory.

Each test screen is described in the sections that follow.

Содержание TSW-1060

Страница 1: ...TSW 560 TSW 760 and TSW 1060 5 in 7 in and 10 1 in Touch Screens Product Manual Crestron Electronics Inc ...

Страница 2: ...r countries G Suite Google and Google Calendar are either trademarks or registered trademarks of Google Inc in the United States and or other countries Indoor Finders is either a trademark or a registered trademark of IntelliGroups LLC in the United States and or other countries Active Directory Microsoft Microsoft Teams and Office 365 are either trademarks or registered trademarks of Microsoft Co...

Страница 3: ...s Advanced 17 Test Patterns 18 Touch Test 19 RTSP Test 20 LAN Test 21 Keypad Test 22 Rava SIP Intercom 23 Mic Test 25 About 26 Web Configuration 27 Actions Menu 28 Reboot 28 Restore 28 Firmware Upgrade 29 Download Logs 29 Manage Certificates 29 Enter Setup 30 Enter Standby 30 Save Changes 30 Revert 30 Upload User Project 30 App Upgrade 31 Status 32 Device 32 Network 33 USB 34 Product Manual Doc 79...

Страница 4: ...55 Device Pairing 56 Control System 57 Application Setup 58 Crestron Room Scheduling Application 59 Crestron Home Application 60 Appspace 61 AskCody 67 EMS Software 68 Gingco net 69 Indoor Finders 72 Microsoft Teams 75 New Wave Apps 78 NFS Rendezvous 80 Robin 82 Space Connect 86 SpaceIQ 90 Teem 93 Zoom Rooms 96 Connect to XiO Cloud Service 102 Claim a Single Device 102 Claim Multiple Devices 103 i...

Страница 5: ...available on the TSW 560 NC TSW 760 NC and TSW 1060 NC models The TSW 560 TSW 760 and TSW 1060 also provide native applications for Crestron room scheduling Zoom Rooms conferencing control Sonos home sound system control the Microsoft Teams online meeting solution and other popular room scheduling services model dependent NOTE The Crestron TSW 560 TSW 760 and TSW 1060 are functionally similar For ...

Страница 6: ...crosoft Exchange Office 365 software Yes Yes Yes Yes Google Calendar app G Suite software Yes Yes Yes Yes Ad Astra Schedule software read only Yes Yes Yes Yes CollegeNet 25Live software Yes Yes Yes Yes Supported User Interfaces Crestron scheduling Yes Yes Yes Yes Appspace app Yes Yes Yes Yes Robin app No No Yes Yes Teem app No No Yes Yes EMS Software app No No Yes Yes Zoom Rooms app No No Yes Yes ...

Страница 7: ... No No Yes Yes Crestron Home OS application Yes Yes Yes Yes 2N door station support Yes Yes Yes Yes Supported Accessories TSW x60 LB light bar Yes Yes Yes Yes SSW SSC SIW room availability signs Yes Yes Yes Yes Multisurface Mounting Kit Yes Yes Yes Yes Mullion Mounting Kit Yes Yes Yes Yes PoE Occupancy Sensor direct pairing Yes Yes Yes Yes Touch Screen Features Power requirements with LED accessor...

Страница 8: ...been modified for portrait orientation To access the setup screens during regular operation l Place five fingers on the touch screen display and hold for 15 seconds l Tap the hard keys labeled below as 1 2 3 and 4 in sequence twice tap 1 2 3 4 1 2 3 4 within a 5 second period Touch Screen Hard Key Assignment NOTE The hard key button assignment for the TSW 560P differs from assignment shown in the ...

Страница 9: ...g configuration selections l Buttons for Ethernet setup IP table setup audio setup display setup standby timeouts application selection and diagnostics l A button to toggle system messages on or off l An About button that provides information about the touch screen The functions of each button are detailed in the following pages of this guide NOTE A toolbar is present on the bottom of all setup sc...

Страница 10: ...nk indicator is provided to indicate the status of the Ethernet connection Green indicates that the Ethernet connection is active The following buttons are provided for configuring Ethernet settings l Tap On or Off under DHCP Enable to turn DHCP dynamic host configuration protocol on or off NOTE DHCP is enabled on the touch screen by default l If DHCP is turned off tap Set Static IP Address Settin...

Страница 11: ... to display the Static IP Ethernet Setup screen Static IP Ethernet Setup Screen To edit the static IP address the static subnet mask the static default router the preferred DNS or the alternate preferred DNS tap the text field underneath the setting name The on screen numeric keypad opens for the chosen setting Edit IP Address On Screen Numeric Keypad ...

Страница 12: ...en to apply the new settings and stay in setup mode Tap REBOOT to exit setup mode and reboot the touch screen Tap BACK to return to the Ethernet Setup screen Tap BACK on the Ethernet Setup screen to return to the Setup screen IP Table Setup Tap IP Table Setup on the Setup screen to display the Ethernet Setup IP Table screen Ethernet Setup IP Table Screen Use the Ethernet Setup IP Table screen to v...

Страница 13: ...p Edit IP Table Screen Tap the CIP ID text field to display the on screen hex keypad On Screen Hex Keypad l Use the keypad to make the new entry l Tap the clear button in the text field to clear any previous entry l Tap the delete button to delete the last digit l Tap SAVE to save a new entry or tap CANCEL to discard any changes The display returns to the Ethernet Setup Edit IP Table screen ...

Страница 14: ...y l Tap the clear button in the text field to clear any previous entry l Tap the delete button to delete the last character l Tap SAVE to save a new entry or tap CANCEL to discard any changes The display returns to the Ethernet Setup Edit IP Table screen Tap BACK on the Ethernet Setup Edit IP Table screen to return to the Ethernet Setup IP Table screen Tap BACK on the Ethernet Setup IP Table scree...

Страница 15: ...tons to raise or lower the touch screen master volume incrementally from 0 to 100 o Tap Mute On or Mute Off to mute or unmute the master volume o Tap Test to play a test recording at the current volume level l Media Volume o Tap the up and down arrow buttons to raise or lower the touch screen media volume incrementally from 0 to 100 o Tap Mute On or Mute Off to mute or unmute the media volume l Be...

Страница 16: ... value for switching between high and low auto brightness presets on the LCD display l Key Backlight o Tap Enabled or Disabled under Hard Key Backlight to enable or disable the hard key backlight o Tap the up and down arrow buttons under Brightness to raise or lower the key backlight brightness level incrementally from 0 to 100 o Tap On or Off under Auto Brightness to turn automatic brightness on ...

Страница 17: ...screen to adjust the brightness values for the touch screen display and key backlight l Tap the up and down arrows to raise or lower the values of the high medium and low brightness settings for the LCD display and key backlight from 0 to 100 l Tap Low Med or High to set the brightness level to low medium or high respectively for the LCD display and key backlight Tap BACK to return to the Display ...

Страница 18: ...lay and key backlight l Tap the up and down arrow buttons under LCD Screen to raise or lower the auto brightness preset values for the LCD display from 0 to 100 l Tap the up and down arrow buttons under Key Backlight to raise or lower the auto brightness preset values for the key backlight from 0 to 100 Tap BACK to return to the Display Setup screen Tap BACK on the Display Setup screen to return t...

Страница 19: ...dby Timeout screen Standby Timeout Screen Use the Standby Timeout screen to set the standby timeout settings for the touch screen Tap the up and down arrow buttons to increase the touch screen standby timeout duration from 0 to 120 minutes Tap Screen Saver Options to display the Standby Screensaver screen Standby Screensaver Screen ...

Страница 20: ... Setup screen to display the Application Setup screen Application Setup Screen Use the Application Selection screen to select a touch screen application from the available selections User Project is selected by default which is used when a custom project is loaded to the touch screen Swipe up or down through the list and then tap an application to select it Tap Confirm Selection to confirm the sel...

Страница 21: ...play the Diagnostics Advanced screen Diagnostics Advanced Screen Use the Diagnostics Advanced screen to access various diagnostic test screens for the touch screen The Diagnostics Advanced screen also provides the touch screen CPU temperature and available memory Each test screen is described in the sections that follow ...

Страница 22: ...Advanced screen to display the Test Pattern Diagnostics screen Test Pattern Diagnostics Screen Use the Test Pattern Diagnostics screen to display any of the available test patterns Tap one of the buttons on the screen to display its respective test pattern Tap BACK to return to the Diagnostics Advanced screen ...

Страница 23: ...he Diagnostics Advanced screen to display the touch test screen Touch Test Screen Use the touch test screen to test the touch functionality of the display When a location button is tapped its respective indicator lights on the screen Tap RETURN to return to the Diagnostics Advanced screen ...

Страница 24: ...ew and test RTSP real time streaming protocol on the touch screen l Tap the text field under H264 Stream Source URL Touch to edit to display an on screen keyboard for entering an H 264 streaming video source URL l Tap the up and down arrow buttons under Volume to raise or lower the media volume incrementally from 0 to 100 l Tap On or Off under Mute to mute or unmute the media volume Tap BACK to re...

Страница 25: ...ses hostname and domain name A Link indicator is provided to indicate the status of the Ethernet connection Green indicates that the Ethernet connection is active The Ethernet Diagnostics screen also provides controls to test the connection to the default router Tap On to begin the test and Off to end the test During the router test the touch screen pings the default router If the router is commun...

Страница 26: ... Diagnostics Test screen Keypad Diagnostics Test Screen Use the Keypad Diagnostics Test screen to test the functionality of the five capacitive hard keys on the front of the touch screen When one of the hard keys is pressed on the touch screen its respective indicator lights on the screen Tap BACK to return to the Diagnostics Advanced screen ...

Страница 27: ...ing without requiring any special wiring This screen may be used to call another touch screen that has a Rava SIP intercom to test and configure projects and to adjust various Rava settings l To place a call to another touch screen with a Rava SIP intercom enter the extension of the touch screen using the numeric keypad and then tap Call NOTE If the intercom functions but the Rava project does not...

Страница 28: ...ric keypad for entering the appropriate information NOTE The touch screen Rava SIP intercom may be configured to connect to a 2N door station as part of a Crestron Home OS door station solution For more information refer to the Crestron Home OS 3 Product Manual Doc 8525 at www crestron com manuals Tap APPLY to save any changes Tap BACK to return to the Rava Diagnostics screen Tap BACK on the Rava ...

Страница 29: ...onds and then play the sound back to confirm that the microphones are functioning This test is performed twice The first test records and plays sound back from the left microphone and the second test records and plays sound back from the right microphone When the second playback is finished the display automatically returns to the Diagnostics Advanced screen Tap BACK on the Diagnostics Advanced sc...

Страница 30: ... scan the network for any updates to the touch screen applications If application updates are available the touch screen downloads and installs the updates The status of the updates is shown on the bottom of the screen l Tap Check For Sonos Updates to scan the network for any updates to the native Sonos application If an update is available the touch screen downloads and installs the update The st...

Страница 31: ...wn NOTE If authentication is enabled for the touch screen an administrator username and password must be entered prior to accessing the web configuration interface For more information on configuring authentication settings refer to Authentication Management on page 42 Web Configuration Interface The configuration interface provides a Status tab for monitoring touch screen settings and a Settings ...

Страница 32: ...een configuration the Actions button changes to a Save Changes button Click Save Changes to save changes to the configuration settings If a reboot is required after changes have been saved a dialog box is displayed asking whether the reboot should be performed Select Yes to reboot the device or No to cancel the reboot The Actions menu provides the following selections Reboot Click Reboot to reboot...

Страница 33: ... 2 Select the firmware PUF and then click Open 3 Click Load to load the PUF to the touch screen The upload progress is shown in the dialog box 4 Once the touch screen has completed the firmware upgrade click OK Click the x button to close the Firmware Upgrade dialog box at any time during the upgrade process Clicking the x button before the PUF is uploaded to the touch screen cancels the upgrade D...

Страница 34: ...the touch screen A Project Upload dialog box opens Project Upload Dialog Box NOTE This selection is available only if the touch screen is running in user project mode To upload a custom user project 1 Click Browse and then navigate to the project vtz file on the host computer 2 Select the project vtz file and then click Open 3 Click Load to load the project vtz file to the touch screen The upload ...

Страница 35: ...27K TSW 560 TSW 760 and TSW 1060 31 App Upgrade Click App Upgrade to update the currently selected application The update progress is shown in a pop up window Once the update is complete click OK to close the pop up window ...

Страница 36: ...tion Status Tab Selections Each selection is described in the sections that follow Device Click Device to view general device information Status Tab Device The following Device information is displayed l Model The touch screen model name l Firmware Version The firmware version loaded onto the touch screen l Serial Number The touch screen serial number Click More details at the bottom of the Device...

Страница 37: ... address is static Yes or dynamic No l IP Address The touch screen IP address l Subnet Mask The touch screen subnet mask address l Default Gateway The gateway router address l Link Active Reports the status of the Ethernet connection A true message indicates that the Ethernet connection is active while a false message indicates that the Ethernet connection is inactive l MAC Address The unique touc...

Страница 38: ...cheduling to view the status of the room if using a room scheduling application Status Tab Room Scheduling The following Room Scheduling information is displayed l Room Status The status of the connected room available or reserved l Calendar Sync The status of the sync between the touch screen and the room scheduling calendar l Crestron Fusion Online Status The status of the Crestron Fusion connec...

Страница 39: ...ion Indicates whether the connection between the control system and touch screen is encrypted l IP Table Displays the IP table information for the control system connection o IP ID The IP ID used to connect the touch screen to the control system o IP Address Hostname The control system IP address or hostname o Room ID The control system room ID that the touch screen is associated with for connecti...

Страница 40: ...face to display selections for configuring various touch screen settings and to select a touch screen application Settings Selections Each selection is described in the sections that follow System Setup Click System Settings to configure general network and touch screen settings Settings Tab System Setup Continued on following page ...

Страница 41: ...Product Manual Doc 7927K TSW 560 TSW 760 and TSW 1060 37 Settings Tab System Setup continued ...

Страница 42: ...ce Display l LCD o Auto Brightness Toggle the switch to turn automatic brightness control for the touch screen LCD display on or off o ALS Threshold Value If Auto Brightness is turned on enter a value 1 100 for the ALS ambient light sensor threshold which is used for switching between high and low auto brightness presets o Brightness If Auto Brightness is turned off enter a value 1 100 for the LCD...

Страница 43: ...o enable or disable displaying a 24 hour digital clock on the touch screen during standby timeout o Brightness Enter a value 1 100 for the LCD display brightness during standby timeout o Local Setup Sequence Toggle to switch to enable or disable local access to the setup screens using the five finger press or 1 2 3 4 button sequence Camera Settings Toggle the Camera switch to enable or disable usi...

Страница 44: ... Address Enter the IP address of the HTTP proxy server o HTTP Proxy Port Enter the port number of the HTTP proxy server o Username Enter the username required for the HTTP proxy server o Password Enter the password required for the HTTP proxy server l HTTPS Settings o HTTPS Proxy Toggle the switch to enable or disable an HTTPS proxy server o HTTPS Proxy Address Enter the IP address of the HTTPS pr...

Страница 45: ...en media volume l Media Volume Enter a value 1 100 for the touch screen media volume level l Beep Enabled Toggle the switch to turn the touch screen beep volume on or off l Beep Volume Enter a value 1 100 for the touch screen beep volume Cloud Settings Click Cloud Settings to enable or disable a connection between the touch screen and an XiO Cloud service account A connection to the XiO Cloud serv...

Страница 46: ... synchronize the touch screen with the SNTP server entered for Time Server l Time Configuration o Time Zone Select a time zone for the touch screen using the drop down menu o Time 24hr Format Select the time for the touch screen in 24 hour format using the pop up menu that is displayed o Date Select the date for the touch screen using the pop up calendar that is displayed l Schedule Display Time O...

Страница 47: ...the touch screen this username and password must be entered to access the web configuration utility or to connect to the touch screen through Crestron Toolbox software CAUTION Do not lose the administrator username and password as the touch screen settings must be restored to factory defaults to reset the username and password Use the following Authentication Management settings to add delete and ...

Страница 48: ...ctory software NOTE A user must be added to an Active Directory group before the user may be selected as an active directory user For more information refer to Groups on page 48 l Groups Any groups of which the current user is a member Click Change Current User Password to change the password for the current user The Change Password dialog box is displayed Change Password Dialog Box Enter a new pa...

Страница 49: ... Yes or is not No authenticated through Active Directory NOTE A user must be added to an Active Directory group before the user may be selected as an active directory user For more information refer to Groups on page 48 If the touch screen users span multiple pages use the navigation arrows on the bottom of the page to move forward or backward through the pages or select a page number to navigate ...

Страница 50: ...settings are displayed for the current user l Name The chosen username l Active Directory User Reports whether the user is Yes or is not No authenticated through Active Directory l Groups Lists any groups that contain the user Click OK to return to the Authentication Management Users page Update User Click the editing button in the Actions column to edit settings for the selected user The Update U...

Страница 51: ...ntication via Active Directory on or off for the selected user NOTE A user must be added to an Active Directory group to be selected as an Active Directory user Click OK to save any changes and to return to the Authentication Management Users page Click Cancel to cancel any changes Delete User Click the trashcan icon in the Actions column to delete the user A pop up dialog box is displayed asking ...

Страница 52: ... to Groups below l Active Directory User Toggle the switch to turn authentication via Active Directory on or off for the user NOTE A user must be added to an Active Directory group to be selected as an Active Directory user Click OK to save any changes and to return to the Authentication Management Users page Click Cancel to cancel creating a new user Groups Click the Groups tab to view and edit s...

Страница 53: ...Product Manual Doc 7927K TSW 560 TSW 760 and TSW 1060 49 Authentication Management Groups Tab Enter text in to the Search Groups field to search for and display groups that match the search term s ...

Страница 54: ... found l Access Level The access level for the selected group Administrator Programmer Operator User or Connect If the touch screen groups span multiple pages use the navigation arrows on the bottom of the page to move forward or backward through the pages or select a page number to navigate to that page Additionally the number of groups displayed on each page may be set to 5 10 or 20 users An Act...

Страница 55: ...om of the page to create a new touch screen group The Create Group dialog box is displayed Create Group Dialog Box Use the following settings to create a new group l Name Enter a group name l Access Level Select an access level for the group and its users from the drop down menu l Active Directory Group Toggle the switch to turn authentication via Active Directory on or off for the group Click OK ...

Страница 56: ...screen l Authentication Method Select an 802 1x authentication method EAP TLS Certificate or EAP MSCHAP V2 password from the drop down menu l Domain If EAP MSCHAP V2 password is selected for Authentication Method enter a domain name that is required for authentication l Username If EAP MSCHAP V2 password is selected for Authentication Method enter a username that is required for authentication l P...

Страница 57: ...o select all CAs as trusted CAs Click Manage Certificates to add or remove CAs from the list The Manage Certificates dialog box is displayed with the Root tab selected Manage Certificates Dialog Box Root Tab Click the tabs near the top of the page to switch between the different types of CAs Root Intermediate Machine or Web Server The same settings are provided for each type of CA Type a search te...

Страница 58: ...displayed Add Certificate Dialog Box To add a new certificate 1 Click Browse 2 Navigate to the CA file on the host computer 3 Select the CA file and then click Open 4 Click Load to load the CA file to the touch screen The upload progress is shown in the dialog box 5 Once the touch screen has completed the upload click OK Click the x button to close the Add Certificate dialog box at any time during...

Страница 59: ...e touch screen will check for updates Select Daily to have the touch screen check for updates every day l Time of Day Enter a time of day in 24 hour format when the touch screen will check updates on the scheduled day l Poll Interval Enter the polling interval in hours for when the touch screen will poll the server for updates l Click Update Now to check the update server for new firmware and to u...

Страница 60: ... ODT C POE provides local occupancy reporting for supported room scheduling apps NOTE For more information on the occupancy sensor refer to the CEN ODT C POE Quick Start Doc 8258 at www crestron com manuals Settings Tab Device Pairing l Device Model Use the drop down menu to select POE Occ Sensor l Pairing Retry Time Mins Enter a duration in minutes that must elapse before the CEN ODT C POE reatte...

Страница 61: ...ypted connection l Confirm Password Reenter the password set for Control System Password l IP Table Set an IP table connection between touch screen and control system o IP ID Enter an IP ID for connecting the touch screen to the control system o IP Address Hostname Enter the control system IP address or hostname o Room ID Enter a room ID to associate with the touch screen for connections with the ...

Страница 62: ...e Apps room scheduling application TSW 760 TSW 1060 only l NFS Rendezvous room scheduling application TSW 760 TSW 1060 only l Robin room scheduling application TSW 760 TSW 1060 only l SharingCloud room scheduling application TSW 760 TSW 1060 only l Space Connect room scheduling application TSW 760 TSW 1060 only l SpaceIQ room scheduling application TSW 760 TSW 1060 only l Teem room scheduling appl...

Страница 63: ...en web configuration interface For more information refer to Web Configuration on page 27 2 Navigate to Settings Applications 3 Select Crestron Default from the Application Mode drop down menu Settings Tab Applications Crestron Default 4 Select a language for the application from the Language drop down menu 5 Reboot the touch screen The Crestron room scheduling application user interface is displa...

Страница 64: ...Guide Doc 8213 at www crestron com manuals Crestron Home Application To set up the Crestron Home user control application on the touch screen NOTE A configured Crestron Home system is required for this application For more information refer to the Crestron Home OS Product Manual Doc 8525 at www crestron com manuals 1 Access the touch screen web configuration interface For more information refer to...

Страница 65: ... 6 Complete any additional setup and configuration procedures as described in the Crestron Home OS Product Manual Doc 8525 Appspace To set up the Appspace digital signage application on the touch screen NOTE An Appspace account is required to use this application For more information and to register an account visit www appspace com 1 Access the touch screen web configuration interface For more in...

Страница 66: ...ed online through the Appspace console To register with the Appspace application locally 1 Tap REGISTER LOCALLY in the first registration option provided by the Appspace user interface 2 Enter the following Appspace account information with the on screen keyboard l Enter the Appspace account URL in the first text field cloud appspace com is entered by default l Enter the Appspace account username ...

Страница 67: ...and TSW 1060 63 Appspace User Interface Register Your Device 3 Tap SIGN IN 4 Enter a name for the touch screen in the device name field The touch screen MAC address is entered by default Appspace User Interface Name Your Device 5 Tap CONTINUE ...

Страница 68: ...options l Tap one of the retrieved channels to display that channel l Tap INTERACTIVE MODE to select interactive mode l Tap SKIP to select the default channel for the paired account To register with the Appspace application online 1 Log in to the Appspace account that will be paired with the touch screen at www appspace com 2 Note the six digit registration code that is displayed in the second reg...

Страница 69: ...nual Doc 7927K TSW 560 TSW 760 and TSW 1060 65 Appspace User Interface 3 Enter the six digit code in the Device Registration panel on the Appspace dashboard page Appspace Dashboard Device Registration 4 Click GO ...

Страница 70: ...touch screen Appspace Dashboard Register a New Device 6 Click Register If the device is registered successfully a growl notification appears confirming the device registration For more information on using the Appspace application click the help button on any of the Appspace dashboard pages or visit https docs appspace com appspace 7 0 For technical support follow the procedures documented at http...

Страница 71: ...dy com 1 Access the touch screen web configuration interface For more information refer to Web Configuration on page 27 2 Navigate to Settings Applications 3 Select AskCody from the Application Mode drop down menu Settings Tab Applications AskCody 4 Reboot the touch screen The AskCody application user interface is displayed on the touch screen following the reboot AskCody User Interface 5 Enter th...

Страница 72: ...e To set up the EMS Software scheduling application on the touch screen NOTE An EMS Software account is required to use this application For more information and to register an account visit www emssoftware com 1 Access the touch screen web configuration interface For more information refer to Web Configuration on page 27 2 Navigate to Settings Applications 3 Select EMS from the Application Mode d...

Страница 73: ...ch screen b Use the Room drop down menu to select the room that will be used with the touch screen c Tap Apply If the device is registered successfully the application switches to a scheduling interface for the room For more information on using the EMS Software application including adding and configuring a scheduling calendar visit https portal emssoftware com s For technical support inquiries v...

Страница 74: ...boot Gingco net Display User Interface NOTE A The server is not responding message is displayed until the application is connected to a valid room URL This message is normal prior to initial setup 5 Tap Settings 6 Use the onscreen keyboard to enter the device settings password when prompted and then tap OK The default password is gingco 7 Enter the following information in the BROWSER SETTINGS fie...

Страница 75: ...eded and then tap Back at the bottom of the screen The primary scheduling screen is displayed NOTE To access the settings screen once in scheduling mode press the touch screen display for 10 seconds Gingco net Scheduling Screen For more information on using Gingco net refer to the help topics within the Gingco net account portal ...

Страница 76: ...e information refer to Web Configuration on page 27 2 Navigate to Settings Applications 3 Select Indoor Finders from the Application Mode drop down menu Settings Tab Applications Indoor Finders 4 Reboot the touch screen The Indoor Finders Room Display interface is displayed on the touch screen following the reboot Indoor Finders Room Display Interface 5 Enter a scheduling environment domain in the...

Страница 77: ...account admin username in the Admin ID text field l Enter the account password in the Password text field l If using a registration code enter the code in the One time Registration Code text field and then tap Verify Code 7 Tap Login If the account credentials are validated successfully the Pair Device screen is displayed Indoor Finders Pair Device Screen ...

Страница 78: ... term are displayed 9 Tap the desired room A dialog box is displayed asking whether the device should be paired with the selected room Pair this device Dialog Box 10 Tap Yes confirmed to confirm the pairing The primary scheduling screen is displayed Indoor Finders Scheduling Interface For more information on using Indoor Finders refer to the help file in the administrator account portal ...

Страница 79: ...rmation refer to the UC Video Conference Systems for Microsoft Teams Supplemental Guide Doc 8360 at www crestron com manuals 1 Access the touch screen web configuration interface For more information refer to Web Configuration on page 27 2 Navigate to Settings Applications 3 Select Teams Video from the Application Mode drop down menu Settings Tab Applications Teams Video 4 Reboot the touch screen ...

Страница 80: ...l Teams Video PC Address Enter the IP address or hostname of the UC ENGINE device running Microsoft Teams software NOTE The hostname is printed on a label affixed to the UC ENGINE mounted on the UC BRKT 100 ASSY For more information refer to the UC M150 T Quick Start Doc 8366 at www crestron com manuals l Teams Video PC Port By default port number 49500 is used If a different port number has been ...

Страница 81: ...oft Teams software host PC The default password is sfb 7 Click Save Changes If the device connects to the PC successfully the application switches to a menu interface for the room Microsoft Teams User Interface Main Menu For more information on using the Microsoft Teams application as part of a Crestron Flex UC system refer to the UC M150 T B150 T B160 T C150 T UC Video Conference Systems for Micr...

Страница 82: ...mation visit http www newwaveapps com en 1 Access the touch screen web configuration interface For more information refer to Web Configuration on page 27 2 Navigate to Settings Applications 3 Select New Wave from the Application Mode drop down menu Settings Tab Applications New Wave 4 Reboot the touch screen The New Wave Apps user interface is displayed on the touch screen following the reboot New...

Страница 83: ...ng them in the application a Enter the URL of the New Wave Apps account server in the Server field b Enter the email address associated with the New Wave Apps room in the Room Email field c Enter the account password in the Password field d Tap Save The primary scheduling screen is displayed New Wave Scheduling Interface For more information on using the New Wave Apps scheduler contact New Wave Ap...

Страница 84: ...tion on page 27 2 Navigate to Settings Applications 3 Select NFS Rendezvous from the Application Mode drop down menu Settings Tab Applications NFS Rendezvous 4 Reboot the touch screen The Rendezvous user interface is displayed on the touch screen following the reboot Rendezvous User Interface 5 Use the onscreen keyboard to enter the URL for the account scheduling API and then tap CHECK 6 Once the ...

Страница 85: ...fields l User Name Enter the account username l Password Enter the account password l Resource Enter at least the first three letters of the resource room and then tap the search button magnifying glass icon to select a resource from the options that are returned Rendezvous User Interface API Fields 9 Tap SAVE ...

Страница 86: ...To set up the Robin scheduling application on the touch screen NOTE A Robin account is required to use this application For more information visit www robinpowered com A scheduling calendar connection to an Office 365 account a Microsoft Exchange account or a Google Calendar account may also be used for this application 1 Access the touch screen web configuration interface For more information ref...

Страница 87: ...eboot Robin User Interface 5 Tap Next on the user interface 6 Enter the company username that is connecting to the touch screen and then tap Next NOTE The company must be set up in the Robin web interface before the touch screen may be connected to the company For more information refer to https support robinpowered com hc Robin User Interface Add Display ...

Страница 88: ...84 TSW 560 TSW 760 and TSW 1060 Product Manual Doc 7927K 7 Note the six digit device PIN that is displayed in the user interface Robin User Interface PIN ...

Страница 89: ...er to https support robinpowered com hc b Enter the PIN shown on the user interface in the Device PIN text field c Click Activate Display If the device is registered successfully a notification appears confirming the registration success and the application updates to display a scheduling interface For more information on using the Robin application including adding and configuring a scheduling ca...

Страница 90: ...ode drop down menu Settings Tab Applications Space Connect 4 Reboot the touch screen The Space Connect user interface is displayed on the touch screen following the reboot Space Connect User Interface 5 Use the onscreen keyboard to enter the email address for the Microsoft administrator account or Google G Suite software room booking account and tap Login 6 When prompted use the onscreen keyboard ...

Страница 91: ... 760 and TSW 1060 87 Space Connect Select a location Screen 8 On the Select a level screen use the navigation arrows to choose the building level where the touch screen will be used and then tap SELECT Space Connect Select a level Screen ...

Страница 92: ...ELECT Space Connect Select a room Screen 10 On the Select a Layout screen use the navigation arrows to choose either the Optimised for no LED enclosure or Classic Layout setting for the scheduling application layout and then tap SELECT NOTE Crestron does not recommend using the other provided layouts as they are not optimized for Crestron touch screens Space Connect Select a Layout ...

Страница 93: ...a Hardware screen use the navigation arrows to choose the Crestron hardware and then tap SELECT Space Connect Select a Hardware 12 On the Set your room settings screen configure any additional settings as needed using the provided toggles Space Connect Set your room settings ...

Страница 94: ...The administrator email and password must be entered to access this page SpaceIQ To set up the SpaceIQ scheduling application on the touch screen NOTE A SpaceIQ account is required to use this application For more information visit https spaceiq com 1 Access the touch screen web configuration interface For more information refer to Web Configuration on page 27 2 Navigate to Settings Applications 3...

Страница 95: ... set up in the SpaceIQ portal prior to activation For more information refer to the SpaceIQ online help a Log in to your SpaceIQ account at https main spaceiq com b Select the building and floor that contains the touch screen device c Enter the map edit mode d Select the touch screen device from the map The Edit device menu is displayed e Select the associated meeting room from the Assigned Meetin...

Страница 96: ...92 TSW 560 TSW 760 and TSW 1060 Product Manual Doc 7927K Edit device Menu 6 Enter the recorded activation code into the Activate Code field in the SpaceIQ user interface 7 Tap Activate ...

Страница 97: ...cation on the touch screen NOTE A Teem account is required to use this application For more information and to register an account visit www teem com A scheduling calendar connection to an Office 365 software account a Microsoft Exchange account or a Google Calendar account is also required for this application 1 Access the touch screen web configuration interface For more information refer to Web...

Страница 98: ...nterface NOTE A demo EventBoard software interface is provided to demonstrate application features Tap Demo EventBoard to enter demo mode To return to the main registration screen tap Menu Stop Demo Mode while in demo mode 5 Navigate to https app teem com activate 6 Note the five digit activation code that is displayed in the bottom right corner of the Teem application user interface ...

Страница 99: ... Location Directory Menu 8 When prompted enter the five digit activation code in the App Activation Code text field and tap the return button Teem User Interface If the device is registered successfully a growl notification appears confirming the device registration For more information on using the Teem application visit https www teem com support For technical support inquiries visit https www t...

Страница 100: ...e Flip Toggle the switch to enable or disable the user s ability to toggle between Zoom Rooms mode and a custom user project l Time Out Control Set the automatic flip behavior for the Zoom Rooms application which occurs after the duration set in the Flip Back Time field o Disabled When selected automatic flip behavior is disabled o Flip To Project When selected the screen automatically flips to th...

Страница 101: ... PC using one of the following methods l Use the on screen keyboard to enter the pairing code for the Zoom Rooms account Obtain the pairing code from the IT Information Technology department responsible for the Zoom Rooms deployment l Tap Sign In on the top left of the screen and then enter the email address and password for the Zoom Rooms account supplied by your IT department Tap Pairing Code to...

Страница 102: ...ification appears confirming the registration success and the application updates to display a room selection interface Zoom Rooms User Interface Select Room Screen To set up a conference room for a Zoom Rooms meeting 1 Select a conference room from the Select Room menu 2 Tap Settings from the Zoom Rooms App to display conference room settings ...

Страница 103: ...Product Manual Doc 7927K TSW 560 TSW 760 and TSW 1060 99 Zoom Rooms User Interface Conference Room Settings ...

Страница 104: ...oc 7927K 3 Tap Microphone and then select an available microphone in the conference room Zoom Rooms User Interface Microphone Settings 4 Tap Speaker and then select an available speaker in the conference room Zoom Rooms User Interface Speaker Settings ...

Страница 105: ...d then select an available camera in the conference room Zoom Rooms User Interface Camera Settings 6 Tap Meet Now to return to the meeting settings For more information on setting up and using Zoom Rooms refer to https support zoom us hc en us categories 200108436 Zoom Rooms ...

Страница 106: ...they may be managed by the service Devices may be claimed individually or as a group For information on creating environments managing devices and managing users with the XiO Cloud service refer to the XiO Cloud User Guide Doc 8214 Claim a Single Device To claim a single device 1 Record the MAC address and serial number of the device The MAC address and serial number are labeled on the shipping bo...

Страница 107: ...onnect the device to a network that has access to the Internet wait 15 minutes and then try again 6 Click X to close the dialog box The hostname of the claimed device is displayed in the device tree under the group Unassociated Devices Unassociated Devices The device may now be managed and assigned to a group Claim Multiple Devices To claim multiple devices 1 Record the MAC address and serial numb...

Страница 108: ... CSV file instead of its default name For example if adding a custom device name to the first example above the formatting would be 00 10 73 8b 81 b6 17284712 custom device name 2 Save the CSV file to a location that may be accessed by the computer used to access the XiO Cloud service 3 In the XiO Cloud service click the ENVIRONMENT menu button to display a drop down menu Environment Drop Down Men...

Страница 109: ...tus of each device is displayed NOTE If an error message is displayed stating that a device does not exist connect that device to a network that has access to the Internet wait 15 minutes and then try again 7 Click X to close the dialog box The hostnames of the claimed devices appear in the device tree under the group Unassociated Devices Unassociated Devices The devices may now be managed and ass...

Страница 110: ...Crestron Electronics Inc 15 Volvo Drive Rockleigh NJ 07647 Tel 888 CRESTRON Fax 201 767 7656 www crestron com Product Manual Doc 7927K 07 16 20 Specifications subject to change without notice ...

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