Crestron QM-TX, Руководство по эксплуатации

Страница: 36 / 40

QuickMedia™ Transmitter Crestron QM-TX
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
QM-TX Troubleshooting
TROUBLE POSSIBLE
CAUSE(S) CORRECTIVE ACTION
PWR LED
does not
illuminate. The QM-TX is not receiving
power. Verify that Cresnet is properly attached.
Use only Crestron power supplies for
Crestron equipment.
Verify RGB, video, S-video input cable
connection to unit and video display.
No video
output
displayed. The cable connection is
incorrect.
Verify QM output cable connection is
secure.
No audio
output
transmitted. The audio connection is
incorrect. Verify balanced audio input connection
is secure.
Wrong SystemBuilder or
SIMPL Windows
programs.
Verify and upload correct programs. Wrong source or
video displayed.
SystemBuilder project not set
up correctly. Verify proper video set up for each video
input.
The cable connections are
incorrect. Verify video input cable connections and
QM output cable connections are secure.
Incorrect signal skew due to
cable length or unequal pair
length. Verify maximum QM cable length and
skew adjustment at QM receiver.
Video is garbled
or no output.
Incorrect peak and/or boost
setting. Adjust peak or boost controls at receiver
until image quality is improved.
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team
by calling the Crestron corporate headquarters at 1-888-CRESTRON
[1-888-273-7876]. For assistance in your local time zone, refer to the Crestron
website (www.crestron.com) for a listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to ask
questions about Crestron products. First-time users will need to establish a user
account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities
of the QM-TX, additional information may be made available as manual
updates. These updates are solely electronic and serve as intermediary
supplements prior to the release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
32
•
QuickMedia™ Transmitter: QM-TX Operations Guide - DOC. 6334