Professional Automation Mini Computer
Crestron
PAC2M
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
PAC2M Troubleshooting
TROUBLE
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
Unexpected
response from
control system.
Network devices are not
communicating with the
control system.
Use Crestron Toolbox to poll
the network. Verify network
connection to the device.
PWR
LED does
not illuminate.
Control system is not
receiving power.
If power is supplied through
an AC adapter, verify the DC
output plug is properly
attached to the control
system and that the adapter
is securely plugged into an
outlet. If power is supplied
through Cresnet cabling,
ensure the cable is securely
plugged into the
NET
connector.
MSG
LED
illuminates.
Hardware or software
failure, hardware
incompatibility with
software definitions or
programming error.
Verify that hardware
configuration matches
software configuration. Use
Crestron Toolbox to display
the error log. Refer to “Error
Message Definitions” in the
latest version of the Crestron
2-Series Control Systems
Reference Guide (Doc. 6256)
for more details.
System locks up.
Various.
Press and release front panel
HW-R
button, then press and
hold
SW-R
button to bypass
program and communicate
directly with the processor.
(Refer to “Troubleshooting
Communications” in the
Crestron 2-Series Control
Systems Reference Guide
(Doc. 6256) for more details.
Cresnet device
does not respond.
Device not wired
correctly.
Verify Cresnet wiring.
Improper NET ID used.
Verify that device ID matches
NET ID in the program.
A/V system device
does not respond.
Device is not receiving
sufficient power.
User the Crestron Power
Calculator to help calculate
how much power is needed
for the system.
18
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Professional Automation Mini Computer: PAC2M
Operations Guide – DOC. 6507
Содержание PAC2M
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