infiNET™ Gateway/Transceiver
Crestron
C2N-MNETGW
24
•
infiNET™ Gateway/Transceiver: C2N-MNETGW
Operations Guide – DOC. 6317B
C2N-MNETGW Troubleshooting (Continued)
TROUBLE
POSSIBLE
CAUSE(S)
CORRECTIVE
ACTION
TXD LED does
not illuminate.
C2N-MNETGW is
not transmitting
data to infiNET
devices.
Open Crestron
Toolbox and select
the Network Device
Tree. Expand the
Network Device Tree
till the gateway to be
managed is selected.
Right-click the Net ID
of the selected
gateway to open the
sub-menu and select
Functions | MNET
Gateway…
. If devices
are not listed, add
devices by putting the
C2N-MNETGW and
infiNET device in
Acquire
mode.
ACQUIRE LED
does not
illuminate when
requested.
C2N-MNETGW
has just rebooted.
Wait approximately 15
seconds after device
has rebooted, then
press
ACQUIRE
.
Intermittent
response from
C2N-MNETGW
during
communication
with infiNET
devices.
C2N-MNETGW is
in vicinity of metal
obstruction.
Verify that large
amount of metal is not
in vicinity of
transmission.
Check Network Wiring
Use the Right
Wire
In order to ensure optimum performance over the full range of your
installation topology, Crestron Certified Wire and only Crestron Certified
Wire may be used. Failure to do so may incur additional charges if
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