Crestron
CNXRY-8
CNX Relay Output Expansion Card
Problem Solving
Troubleshooting
The table below provides corrective action for possible trouble situations. If further
assistance is required, please contact a Crestron customer service representative.
CNXRY-8 Toubleshooting
TROUBLE
POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
CNXRY-8 does
not function.
CNX Control System
is not receiving
power.
Verify power to CNX Control System.
Circuit card is not
properly seated in
slot.
Verify CNXRY-8 is properly inserted into
CNX Control System slot per procedures in
this Operations Guide.
Programming error.
Check SIMPL Windows program.
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876].
For assistance in your local time zone, refer to the Crestron website
(
) for alisting of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to ask
questions about Crestron products. First-time users will need to establish a user
account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities of
the CNXRY-8, additional information and programming examples may be made
available as manual updates. These updates are solely electronic and serve as
intermediary supplements prior to the release of a complete technical documentation
revision.
Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
Operations Guide - DOC. 8121
CNX Relay Output Expansion Card: CNXRY-8
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