CRESTRON
Operations & Installation Guide - DOC. 8119
3-Card Expansion Cage: CNXCAGE
••
5
Problem Solving
Troubleshooting
The table below provides corrective action for possible trouble situations. If further
assistance is required, please contact a Crestron technical support representative;
refer to “Further Inquiries” on page 5.
CNXCAGE Troubleshooting
TROUBLE
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
Expansion card
inserted into
CNMSX-AV is
Damaged pin on the
CNXCAGE P1 or CNMSX-
AV P3 connector.
Follow installation procedures in this
guide and inspect connector pins.
not functioning.
Damaged cable assembly. Follow installation procedures in this
guide and inspect cable assembly.
Further Inquiries
If after reviewing this Operations & Installation Guide for the CNXCAGE, you
cannot locate specific information or have questions, please take advantage of
Crestron's award winning technical support team by calling:
•
In the US and Canada, call Crestron’s corporate headquarters at 1-
888-CRESTRON [1-888-273-7876] or 1-201-767-3400.
•
In Europe, call Crestron International at +32-15-50.99.50.
•
In Asia, call Crestron Asia at +852.2341.2016.
•
In Latin America, call Crestron Latin America at +525.574.15.90.
For local support from exclusive Crestron factory-trained personnel call:
•
In Australia, call Soundcorp at +613.941.61066.
•
In New Zealand, call Amber Technologies at +649.410.8382.
