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CDVS-5400 SERIES DVR
11. Troubleshooting
If you run into any problem using this system, use the following table to troubleshoot the problem. If the
problem persists, disconnect the power source and contact nearest service facility.
Symptom
Cause and/or Corrective Actions
System is not work.
• Check voltage switch(100V/ 220V)
• Check the power is not connected to a outlet
• Check camera cable at BNC panel.
• Check whether camera’s power is on.
• Check video format (PAL/NTSC)
No image displays
• Adjust brightness at camera(if possible)
• Check the state of distributor
• Check power supply of camera.
• Check 75 Ohm dip switch.(No loop back : ‘On’ state)
Displayed Screen is to dark
• Check the system schedule. (if it was set as ‘no
recording’, no images will be recorded)
• In motion recording, nothings will be recorded if there
is no movement.
No images recorded
• ‘Restart in Windows mode’ from DVR and check if
printer setup is correct.
• If DVR is a member of a domain, you should login as
a member of domain.
• Check the print cable if connected correctly.
Can’t use printer
• Check if camera is connected to a system.
• Check the power supply of pan/tilt converter.
• Check the address at pan/tilt setup.
• For more information, see the manual of the camera.
Pan/Tilt camera is not working
• Check if communication cable is connected.
• Check ‘communication setup’ if remote control is
disabled.
• Check your windows system if you ran ‘internet
connection wizard’.
Can’t connect from a remote place
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