14
AU
Freephone
1300 538 598
E
www.trailparts.com.au
Warranty Terms and Conditions
LIMITED EIGHTEEN MONTH WARRANTY CONDITIONS
Trailequip Ltd warrants that the mechanical and
electrical components of the TRAILPARTS/CREDO
products as listed below will be free of defects in
material and workmanship for a period of eighteen
months from the original date of purchase.
Whilst we take every effort to ensure compatibility
with all known vehicles we cannot guarantee 100%
compatibility for all vehicles.
To obtain any warranty service, you must provide
Trailequip Ltd with proof of purchase, such as a copy of
your tax invoice or purchase receipt, which will include
a purchase date and the serial number of your product.
This warranty does not cover the removal or re-fitting
of the product.
TRAILPARTS/CREDO will, at its discretion, repair,
replace or refund the purchase price of a defective
product or component, provided you return the
defective product or component during the warranty
period, freight charges prepaid, to Trailequip Ltd or to
an authorized TRAILPARTS/CREDO dealer or stockist.
Attach your name, address, email address, telephone
number, a description of the problem, and a copy of
the tax invoice or purchase receipt listing the date of
purchase and the TRAILPARTS/CREDO serial number
of the defective product.
This warranty does not apply if the product has been
damaged by misuse, overloading, impact, modification,
improper installation. This warranty is void if any
TRAILPARTS/CREDO serial number has been removed,
altered, or defaced.
Please contact the below for
warranty service or support:
TRAILPARTS/CREDO
C/ Trailequip Ltd
2 Tuna Street
Dargaville 0310
New Zealand
International Phone: +649 439 5508
Australia Phone: 1300 538 598
Check battery is keeping well charged. A well charged battery should be at or above 13 volts.
This is particularly important if the trailer is left parked for extended periods of time. If the trailer
is not used for extended periods the battery should be removed every 2 months and charged to
ensure it does not become damaged. This can happen if the battery charge drops below
10.5 volts.
Check the trailer plug and vehicle socket to ensure they are not damaged and they give a
sound electrical connection. An intermittent or faulty connection could mean the brakes do not
function correctly.
If fitted with a hydraulic actuator make sure the fluid level remains sufficient. The fluid should be
changed in line with general trailer service intervals.
If fitted with electric drums make sure they are kept properly adjusted and that the magnets and
linings are not excessively worn and are replaced in line with general trailer service intervals.
Maintenance and checks
