After Sales Service
If this product appears damaged when first received or does
not function correctly contact us by e-mail customer.services@
credaheating.co.uk or call 0844 879 35 88 and we will be able
to help.
Do Not Return the product in the first instance as this may delay us
providing you with a satisfactory service.
ACCIDENTAL DAMAGE IS NOT COVERED UNDER THE
WARRANTY.
Your product is guaranteed for two years from the date of purchase.
Within this period, we undertake to repair this product free of charge
provided it has been installed and operated in accordance with these
instructions.
Should you require assistance with this product please go to
www.
credaheating.co.uk
and click on “Customer Support” or e-mail us at
Alternatively call our contact centre on 0844 879 35 88 (UK only). This
is a Lo-call no from a BT landline - other providers including mobile
phones may charge you more.
To assist you, we will need the following information: model number
& serial number (these can be found on the product), nature of the
fault and date of purchase.
Please retain your receipt as proof of
purchase.
Your rights under this guarantee are additional to your
statutory rights, which in turn are not affected by this guarantee.
Spares can be purchased on line, go to
www.credaheating.co.uk
Please retain your receipt as proof of purchase.
The product complies with the European Safety Standards EN60335-2-43 and the European Standard Electromagnetic Compatibility
(EMC) EN55014, EN60555-2 and EN60555-3 These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EC
CREDA HEATING
MILLBROOK HOUSE
GRANGE DRIVE
HEDGE END
SOUTHAMPTON
SO30 2DF
[c] GDC Group Ltd,
All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of GDC
Group Ltd,
TEL: 0844 879 3588
FAX: 0844 879 3583
WEBSITE: www.credaheating.co.uk
