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Technical Support D-3

If You Have a 
Problem

Please retain all contents including packaging and proof of purchase until you are fully satisfied 
with product.

If you find that you have a problem with your Creative product and believe that it needs to be 
repaired or replaced, you should verify the purchase date and take the appropriate action as 
detailed below:

Less than 30 days since 
date of purchase

Should your store receipt indicate that the product is less than 30 days old, you have the option 
of calling Technical Support for assistance or returning the full product to the dealer/retailer for 
a replacement or credit (see “European Help Line” section for contact numbers).

More than 30 days since 
date of purchase

First contact European Technical Support (see “European Help Line” section for contact 
numbers) to establish the nature of the problem and details on our repair returns procedure. 
Creative Labs requires that all returns for repair/replacement must first be issued with an 
authorisation number.

Содержание Video Blaster WebCam Go

Страница 1: ...User s Guide...

Страница 2: ...nly in accordance with the terms of the license agreement It is against the law to copy the software on any other medium except as specifically allowed in the license agreement The licensee may make o...

Страница 3: ...ns of the Software or copies thereof b you do not retain any portion of the Software or any copy thereof and c the transferee reads and agrees to be bound by the terms and conditions of this Agreement...

Страница 4: ...ed trademarks This Agreement is the entire agreement between us and supersedes any other understandings or agreements including but not limited to advertising with respect to the Software If any provi...

Страница 5: ...e equipment manufacturer to verify confirm if your equipment is suitable for user installed application cards ATTENTION Ce carte est destin tre install par l utilisateur dans un ordinateur compatible...

Страница 6: ...iaRing Talk 99 x Microsoft NetMeeting xi Microsoft Internet Explorer xi Before You Begin xi System Requirements xi Document Conventions xii QVWDOOLQJ HE DP R In Your Package 1 1 About WebCam Go 1 2 In...

Страница 7: ...To start the Help file for WebCam Go Control 2 4 8VLQJ HE DP R DV D 3RUWDEOH DPHUD Taking Pictures with WebCam Go 3 1 Step 1 To focus the lens 3 2 Step 2 To take pictures 3 3 Downloading Pictures fro...

Страница 8: ...vii 7HFKQLFDO 6XSSRUW If You Have a Problem D 2 Returning a product for repair D 4 Limited Warranty D 5 UHDWLYH XURSHDQ HOS LQH...

Страница 9: ...rtually anybody over the Internet Worried that someone will use your computer without your knowledge Fret not When used together with WebCam Monitor WebCam Go can function as a motion detector recordi...

Страница 10: ...ubject of your snapshot pick a time interval and WebCam Monitor does the rest including automatically uploading the snapshots to your Web site It can even act as a motion detecting security system whi...

Страница 11: ...ons and text chats are also supported Two or more users can collaborate on a document doodle on a whiteboard or even share any Windows application in real time over the Internet or corporate intranet...

Страница 12: ...IBM compatible PC 32 MB RAM Display adapter that supports 16 bit colour at a resolution of 800 x 600 pixels Sound Blaster 16 or higher or other Windows compatible sound card with full duplex support...

Страница 13: ...efore continuing This alarm clock icon indicates that failure to adhere to directions may result in loss of data or damage to your system The warning sign indicates that failure to adhere to direction...

Страница 14: ...the following sections In Your Package About WebCam Go Installing WebCam Go Installing Software Verifying the Installation Changing Batteries for WebCam Go In Your Package Your package contains the fo...

Страница 15: ...te this ring clockwise and or anti clockwise until the image is sharp in focus Snapshot button After you have started WebCam Go Control you can press this button to capture a still image Viewfinder Le...

Страница 16: ...o verify that the desired object of your snapshot is in view Camera busy LED indicator When the camera is connected to the system this indicator will blink when commands are sent from the system to th...

Страница 17: ...n this mode the camera takes a picture after a specified length of time The default delay time is 8 seconds Image counter This shows the remaining number of pictures that you can take with the camera...

Страница 18: ...hone and connect it to your audio card s external microphone connector The USB port s on your computer may be found on the front panel instead of the back panel You can also attach it to a self powere...

Страница 19: ...k the Next button The dialog box similar to Figure 1 6 appears 4 Insert the WebCam Go CD into your CD ROM drive Note If the setup program runs automatically exit from the program 5 Select the Specify...

Страница 20: ...ep 7ii Otherwise skip to step 8 ii Remove the WebCam Go CD from the CD ROM drive and insert the Windows 98 CD ROM into it iii In the Insert Disk dialog box click the OK button iv In the Copying Files...

Страница 21: ...or WebCam Go Remove the Windows 98 CD ROM and insert the WebCam Go CD into the CD ROM drive The setup program runs automatically and a dialog box that lists the available applications appears 13 Selec...

Страница 22: ...batteries 1 Press the Off button to switch off the camera 2 Flip the camera s head unit upwards 3 Hold the camera in one hand and press the bottom area of the back cover with one thumb until the catc...

Страница 23: ...battery compartment 8 Align the catches on the cover with the respective grooves in the casing and slide the cover until it snaps back into place Make sure that you insert the batteries in the correct...

Страница 24: ...Snapshot button on the camera When you start WebCam Go Control for the first time the Insert Disk dialog box may appear prompting you for the Windows 98 CD ROM If this happens do the following 1 Inser...

Страница 25: ...playing the view that the camera is capturing currently To set the view into focus Point the lens toward your subject for example yourself seated in front of your monitor and rotate the ring around th...

Страница 26: ...l window click the Live Cam button The current view of the camera is displayed in the Preview window 2 To capture an image of the preview shown click the Snap an image button You can also press the Sn...

Страница 27: ...o view a thumbnail Double click the thumbnail of the image that is displayed in the Thumbnail list The image is displayed in the Video window in its actual size If you are not satisfied with the resul...

Страница 28: ...ter and you can use it as a portable camera Read the following sections to learn how you can do that Taking Pictures with WebCam Go Downloading Pictures from WebCam Go Customising WebCam Go To start t...

Страница 29: ...the focus ring To focus the lens accurately you need to use WebCam Go Control see To focus the lens more accurately on page 3 3 because the viewfinder does not show whether objects are in focus or no...

Страница 30: ...if you want to take a series of successive snapshots You can create an AVI file out of these snapshots Delayed single snapshot Select this mode if you want a snapshot to be taken after a specified le...

Страница 31: ...ture repeat steps 4 through 6 8 To switch off the camera press the Off button and hold it down for 2 seconds Downloading Pictures from WebCam Go After taking pictures use the application WebCam Go Con...

Страница 32: ...of quality Beep mode enabled or disabled Duration of the delay for taking delayed snapshots Power saving enabled or disabled Length of time before WebCam is switched off To start the Help file for We...

Страница 33: ...resistant adjustable focus glass lens with range of 6 inches to infinity Built in optical viewfinder Built in Piezo transducer to provide audio cues Mode selector for four different modes of still cap...

Страница 34: ...to 640 x 480 Attaches to the PC via the Universal Serial Bus USB port Driver and Operating System Compatibility USB model supports Windows 98 WDM MiniDriver for DirectShow and Video For Windows compat...

Страница 35: ...tic optional manual control with software Colour balance Automatic optional manual control with software Colour matrix Preset and integral to camera Field of view 62 degrees horizontal Depth of field...

Страница 36: ...enabled Solution To install the software from the CD 1 Leave the installation CD in the CD ROM drive 2 Click Start Run 3 In the Run dialog box click D CTRUN CTRUN EXE 4 Follow the instructions on the...

Страница 37: ...H LV WRR EULJKW Cause The amount of light entering the camera has exceeded the exposure control limit There may be a very bright object in the camera s view Solution Avoid pointing the camera at very...

Страница 38: ...click the Properties button 4 In the Video Blaster WebCam Go WDM Properties dialog box click the Events tab 5 On the Events tabbed page ensure that the Disable device events check box is not selected...

Страница 39: ...If it does not see the solution on page B 3 To select an application for taking pictures 1 Do steps 1 through 5 on page B 3 2 In the Camera events list select New Picture Captured 3 In the Send to thi...

Страница 40: ...ng message However due to the numerous brands of motherboards in the market our test procedure is not exhaustive So there may be some non USB compliant motherboards that will not trigger the display o...

Страница 41: ...SB devices such as monitors also operate as powered USB hubs you can also buy dedicated powered USB hubs which are to be attached to your PC s USB port However in some cases attaching a powered USB hu...

Страница 42: ...sistance The model and serial number of your Creative product Error information on the screen and how it came about Information on the adapter cards which may be causing a conflict Hardware configurat...

Страница 43: ...e latest Creative drivers Newsgroups Subscribe to the Creative Newsgroup Subscribe to a Creative email List Keep up to date by joining one or more of our mailing lists Frequently Asked Questions Acces...

Страница 44: ...hould your store receipt indicate that the product is less than 30 days old you have the option of calling Technical Support for assistance or returning the full product to the dealer retailer for a r...

Страница 45: ...arly on the outside of the packaging in which you return the hardware item in question Upon receipt of the faulty item Creative Labs will process your request and arrange return Creative may replace o...

Страница 46: ...use of this product Creative also disclaims any obligation to support products for all operating environments for example by ensuring interoperability with future versions of software or hardware In n...

Страница 47: ...00 800 353 1229 Hungary Freephone 00 800 1222 Russia Tel 353 1 8066967 Operating Hours Heures d ouverture ffnungszeiten Ore d ufficio Horario de oficina Openingstijden Hor rio de abertura EUROPE Mon...

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