Troubleshooting
Problems with Multiple Audio Devices
The onboard audio chipset seems to be in conflict with Sound Blaster
Tactic
3D
.
Disable your computer's onboard audio chipset. See your computer's
motherboard documentation for details
Problems with Sound
No sound from the headset.
Check the following:
• The headset and transmitter are turned on.
• The headset has sufficient battery power.
• The volume settings in Sound Blaster Tactic
3D
Control Panel and system
audio are properly adjusted and not muted.
• There is no hardware conflict between the headset and a peripheral device.
There is clipping/distortion during audio playback.
Check the following:
• Your computer system should be running in high performance mode. You may
need to disable any power saving features.
Problems with THX TruStudio Pro
Some features are disabled when playing certain games.
When playing games that use DirectSound3D or OpenAL sound engines, certain
audio features will be disabled automatically. This is to avoid distorting the
environmental audio cues present in the game. These features will be re-
enabled automatically when you exit the game.
Problems with Wireless Features
Electronic interference is occurring with other wireless devices.
Do the following:
• Set your wireless LAN router's channel to Auto, 1 or 11. To do this, refer to
your router's user documentation.
• Place your transmitter away from other devices (for example, wireless
routers) that transmit wireless signals.
• Place your transmitter away from large metal surfaces.
• Refrain from doing large file transfers via the wireless internet or Bluetooth
connection while listening to music wirelessly. Alternatively, do not use your
headset during intensive file transfers.
Music is not being transmitted to my headset.
Check the following:
• Your transmitter and your headset are turned on.
• Your transmitter and your headset are paired with each other.
